#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(423)317-3185

Rental Center

(423)581-2085

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1930 W Andrew Johnson

Morristown, TN 37814

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 496 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (496)
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Showing 1-30 of 496 reviews
Bruce was so helpful and personable! Very pleasant experience!!
Bruce was so helpful and personable! Very pleasant experience!!
by
  • Verified Purchase
  • Recommended
The team at Home Depot have always strived to go over and beyond when we have big item purchases ...
The team at Home Depot have always strived to go over and beyond when we have big item purchases such as our deck , hardwood floors, and kitchen appliances.
by
  • Verified Purchase
  • Recommended
We love this store but, wish we lived closer to it. My favorite place to shop hands down. If they...
We love this store but, wish we lived closer to it. My favorite place to shop hands down. If they don't have it, you don't need it.
by
  • Verified Purchase
  • Recommended
I was building and used the Morristown store because they offered Kitchen design help. Trey did a...
I was building and used the Morristown store because they offered Kitchen design help. Trey did an amazing job. He was very knowledgeable and made some terrific suggestions. When he was busy he found another employee - Janice -to help me find the smaller items. She too was very knowledgeable and helpful and professional. Then, when I had discount questions etc Beth very patiently helped me understand it all! Great team! Enjoy shopping there!!!
by
  • Verified Purchase
  • Recommended
This store was very clean and employees were very helpful
This store was very clean and employees were very helpful
by
  • Verified Purchase
  • Recommended
excellent customer service, friendly staff
excellent customer service, friendly staff
by
  • Verified Purchase
  • Recommended
It's been a pleasure to shop there. Everyone is friendly, professional and helpful!
It's been a pleasure to shop there. Everyone is friendly, professional and helpful!
by
  • Verified Purchase
  • Recommended
I found items here that were not at the other home improvement store.
I found items here that were not at the other home improvement store.
by
  • Verified Purchase
  • Recommended
Friendly and helpful staff, clean store with everything I needed.
Friendly and helpful staff, clean store with everything I needed.
by
  • Verified Purchase
  • Recommended
Close and friendly
We enjoy shopping at our local Home Depot because it is very close clean and friendly people
by
    Friendly and helpful employees.
    Friendly and helpful employees.
    by
    • Verified Purchase
    • Recommended
    The cashier Rufus in the garden dept. argued with me about the price of the charcoal that was on ...
    The cashier Rufus in the garden dept. argued with me about the price of the charcoal that was on sale three times. Each time I asked him to call for a manager and each time he refused. I had to take a picture of the price and he still argued about it. He finally called a manager who told him to ring up the sale at the price on the store sign. I contacted the store manager after the transaction and she said she would take care of it. Too late, Home Depot has lost my business. For a cashier to argue with a customer is not acceptable.
    by
    • Verified Purchase
    1 found this review helpful
    All of the employees at this store are willing to assist you. If you have a project and have ques...
    All of the employees at this store are willing to assist you. If you have a project and have questions. They will stop what they are doing to answer your questions. There are willing to help you with your purchase. They tell you why the one you want will not work for the job you have at hand. The cashiers are very friendly and ask if you found everything or need further assistance.
    by
    • Verified Purchase
    • Recommended
    Very short review. MORE PRODUCT, BETTER PRICING AND GREAT EMPLOYEES!!!!
    Very short review. MORE PRODUCT, BETTER PRICING AND GREAT EMPLOYEES!!!!
    by
    • Verified Purchase
    • Recommended
    The store was clean and I received help with loading my purchase by a sales associate by the name...
    The store was clean and I received help with loading my purchase by a sales associate by the name of Ed. He stated it would be his pleasure to assist me. The cashier, Meagan was very friendly. I prefer this Home Depot over others that I have shopped at.
    by
    • Verified Purchase
    • Recommended
    We were looking for area rugs for our daughter and son-in-law's home. We had stopped at 3 other ...
    We were looking for area rugs for our daughter and son-in-law's home. We had stopped at 3 other places before coming to this store. The young lady in the flooring department was great. She helped us look at all the 8' x 10' and 5' x 7' rugs and gave us suggestions on which would be best for our application. Because of this we skipped going to Lowe's (to see what they had) and purchased two 5' x 7's and one 8' x 10'. This is why we come here ... great customer service.
    by
    • Verified Purchase
    • Recommended
    the Morristown store is very neat and the employees are always friendly and helpful. I find what...
    the Morristown store is very neat and the employees are always friendly and helpful. I find what I want and the service is exceptional. I also like the seasonal items such as the plants and flowers in the springtime. very satisified with the service here.
    by
    • Verified Purchase
    • Recommended
    I always enjoy my 2 to 3 trips per week to the local Home Depot Store. Sometimes I will visit for...
    I always enjoy my 2 to 3 trips per week to the local Home Depot Store. Sometimes I will visit for particular items and sometimes I just go to look at all their great products. I always find what I am looking for with great service and price.
    by
    • Verified Purchase
    • Recommended
    By far, and I've been to many Home Depots in my lifetime, I've been so AMAZED at the service this...
    By far, and I've been to many Home Depots in my lifetime, I've been so AMAZED at the service this store renders! The employees are not only nice but they see you coming and are ready to help you if you need it! I am always surprised at their wanting to help me find something for the price I can afford AND always seem to give me choices that not only meet my needs by have excelled the need I have. Although this store is an half-hour drive away, I love going there! Here is a SHOUT OUT for the HOME DEPOT in Morristown Tennessee!
    by
    • Verified Purchase
    • Recommended
    This is the best place in the surrounding area to find just about everything we need. Appliances...
    This is the best place in the surrounding area to find just about everything we need. Appliances, Electrical, Lumber, Tools, Plants, Paints, Floor Coverings, Window Blinds, Lighting, etc. We've bought it all from this store. We wouldn't come back if we didn't like it & the people that work there.
    by
    • Verified Purchase
    • Recommended
    Great experience!
    Thank you to the associates for assisting with the loading of my items and to the cashier for being so friendly. It was a busy Saturday, but I felt like I received the attention I needed.
    by
      • Recommended
      Greg and Joe
      If you need help see Greg or Joe. They are the best in the store. They're a great team. Answers to every question.
      by
        • Recommended
        Terrible
        Flooring supervisor is snotty and rude. Original salesman was GREAT but he works for a different aspect of HOME DEPOT.
        by
          I will continue to shop at this store. The employees go out of their way to assist you. They call...
          I will continue to shop at this store. The employees go out of their way to assist you. They call you back when they say they will. The employee did exactly what he told you he was going to do. The web site said the store was out of the product I wanted. The employee checked inventory. They had one in stock but the box had been cut. The employee opened the box to see if the product was damaged. He called me back and said the lawn mower had no damage and that he would leave it at the front desk. He did and I picked it up before they closed.
          by
          • Verified Purchase
          • Recommended
          Store is clean and well stocked, however the handy cap carts don't work and it makes it hard for ...
          Store is clean and well stocked, however the handy cap carts don't work and it makes it hard for a handy cap person to shop the store. I hope they replace them. The staff is very friendly and helpful.
          by
          • Verified Purchase
          • Recommended
          I fill out the survey and it stated that customer service was unsatisfactory but i wasn't. We jus...
          I fill out the survey and it stated that customer service was unsatisfactory but i wasn't. We just had to wait for an associate for a few minutes. She was helpful and very outgoing. She name was Tracy. She was always smiling and Thanked us for shopping the Home Depot and to enjoy our new blinds.
          by
          • Verified Purchase
          • Recommended
          Personalized service in for all parts of my remodeling project
          Personalized service in for all parts of my remodeling project
          by
          • Verified Purchase
          • Recommended
          Flooring
          Joe will treat you like family. I drove from Va here. Best service ever
          by
            • Recommended
            H
            Been shopping there for years... Never had a bad experience
            by
              • Recommended
              this store has helpful employees.
              this store has helpful employees.
              by
              • Verified Purchase
              • Recommended
              Showing 1-30 of 496 reviews

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