#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(423)317-3185

Tool & Truck Rental

(423)581-2085

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1930 W Andrew Johnson

Morristown, TN 37814

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 488 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (488)
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Showing 1-30 of 488 reviews
Great service & very friendly associates
Donna in electrical/plumbing was very friendly & helful as well as Dawn at check out. Dawn actually opened another register so we did not have to wait to checkout. Great service at a great store! Thank you!
by
  • DIY
  • Recommended
Morristown
Found all i needed at a great value. Will shop again
by
    • Recommended
    When I enter this store I feel like a kid in a candy store.
    the store was clean and the associates were available and helpful in answering my questions. Before traveling to the store I checked on the product I needed online and found it there. The aisle number and bin number was given online and when I entered the store my item was easy to find.
    by
    • DIY
    • Recommended
    Great team work, great shopping experience for my special projects.
    I have been into the store several times over the past six months for projects I've been working on for my art gallery, and I have been impressed by how consistently helpful the store associates in building materials have been. They've helped in every way possible to make my projects successful.
    by
    • DIY
    • Recommended
    I come back because of the customer service.
    The employees are helpful without being overbearing. They take as much time as it takes to help and they always have a friendly attitude. This makes for a pleasant experience every time I visit this store. It is rare that I do not find what I need. Those times the employees always have recommendations of where I can find the product or service.
    by
    • DIY
    • Recommended
    great
    people very nice if i wanted to say anymore i would do not make a very good visit with this
    by
      • Recommended
      Great group of associates!
      Great group of associates at the Morristown store! Everyone is very friendly & willing to help in any way they can. Thank you!
      by
      • DIY
      • Recommended
      Great place to shop !
      We moved to this area in August 2015. Since that time we have been to this store at least once every two weeks to buy appliances, hand tools, electrical, flooring, deck stains, concrete, building supplies, etc. The associates are always helpful and ready to give us a hand if we have questions or need assistance. We've spent many thousands of dollars at this store, getting our home 'up to standard'. We feel confident that we purchased quality products at competitive pricing here. Looking forward to our next visit !
      by
      • DIY
      • Recommended
      Happy customer
      Store and bathrooms exceptionally clean. Items easy to find friendly associates and eager to see that I was pleased and satisfied with my visit also that I accomplished what I was there for and located and purchased the items needed. I was shopping for heat lights they were fully stocked and prices very reasonable. I plan to do some home repairs in the near future so I will be back to acquire my supplies. I trust that they will be fully stocked
      by
        • Recommended
        friendly clean store
        Nice store friendly employees found just what my husband and I were looking for
        by
          • Recommended
          Great place
          I get anything I need here! I always have a new project and they are always there to make it easier on me!
          by
            • Recommended
            Excellant Associates
            excellent and knowledgeable staff, helpful and store is always nice and clean with a great selection of items that help keep our home nice and up to date.
            by
            • DIY
            • Recommended
            Great service
            Impressed by the amount of staff willing to help us. They were all very friendly. Store clean. Easy to find things. Great visit. We will be back.
            by
              • Recommended
              AS ALWAYS FINDING ITEMS ARE A SNAP HELPFUL PEOPLE AND GREAT PRODUCTS MAKE THIS STORE GREAT
              EVERYONE IS SO HELPFUL NOT THE USUAL DOOM AND GLOOM FACES, ALWAYS READY TO LOAD YOUR VEHICLE AND GO THE EXTRA MILE TO HELP YOU. THE PRODUCTS HAVE ALWAYS BEEN IN STOCK FOR ME GOOD SUPPLY OF LUMBER AND ALL THE LITTLE THINGS NEEDED TO COMPLETE YOUR PROJECT,THE STORE IS ALWAYS KEPT NICE AS ARE THE PARKING LOTS THE CARTS ARE ROUTINELY CORRALED BACK INSIDE THE STORE SO WHEN YOU NEED ONE YOU DONT HAVE TO GO ON A HUNTING EXPEDITION TO TRACK ONE DOWN GREAT STORE!
              by
              • DIY
              • Recommended
              Great Store Experience!
              The customer service cashier, Luis, was professional, knowledgeable and extremely helpful in directing and assisting me upon both entering and leaving the store. Please put a store in Greeneville, TN!!
              by
                • Recommended
                Great selection of paint
                Clean store. Paint department clerk very helpful. Cashier Karen was extremely nice.
                by
                  • Recommended
                  Lumber
                  I just needed some lumber for my project thanks wish the 2x4x8 were better marked
                  by
                    • Recommended
                    Great associate in the Kitchen area!
                    Just purchased new counter tops. Trey Dishner was particularly helpful in the process. Can't wait for them to be installed! I was disappointed in the floor selection of appliances. They carry the brands I want to look at, but have zero floor models. Who wants to purchase a kitchen appliance without being able to put their hands on at least a sample of the brand!?!
                    by
                      • Recommended
                      JOE WAS A GREAT CASHIER!
                      Joe explained the Home Depot credit card and benefits, was helpful and very positive! I will be back at this location!
                      by
                        • Recommended
                        Great staff
                        Excellent customer service! Will definately shop there again!
                        by
                          • Recommended
                          Never disappointed going to this store
                          Usually find everything i need. The store is well maintained and well stocked.
                          by
                          • DIY
                          • Recommended
                          Amazing!
                          We had an absolutely amazing experience while visiting! I will be back for every home improvement need and will recommend everyone I know to come to the Morristown Home Depo! Johnathan is a super awesome helper and did an amazing job helping us find every single item we needed and more!
                          by
                            • Recommended
                            Great store experience!
                            The first associate didn't know a lot about the door knobs but he did the best he could. Once I picked out a door knob I wanted it rekeyed. He saw to it that the gentleman that could rekey it was in the store and that it got done for me. Great experience. Thank you.
                            by
                            • Verified Purchase
                            • DIY
                            • Recommended
                            Home Town Shopping Convenience
                            The store was clean and the associates were friendly and helpful. I seen some products that I have not seen before. Nice Shopping experience.
                            by
                              • Recommended
                              Lots of clutter.
                              This store is way over stocked for the space that they have available. This store is just too small to carry the inventory necessary to compete with the home improvement store up the street. They have the aisles so cluttered with displays that you can hardly get a shopping cart around in the store. I took away two rating stars for the clutter.
                              by
                              • DIY
                              Morristown Home Depot - Now that's Customer Service!!!
                              The store is always clean and safe! The staff are amazing. They are prompt to see if they can assist you and do what ever they can to make your experience pleasant. Thank you! You are appreciated!
                              by
                              • Pro
                              • Recommended
                              Great very helpful very nice
                              Very happy with service very friendly.I will go back to do more shoppingm
                              by
                                • Recommended
                                Great Store and Great Associates
                                The store associates are always willing to help everyone and as a single mom with 2 teenagers its great to know that someone can walk you through the steps for DYI projects. The only draw back is sometimes there are not enough employees on the floor for the volume of people in the store shopping so you have to be patient enough to wait or try to find someone to help you. but it doesn't bother me. the store is always clean and tidy and I would recommend this store to anyone.
                                by
                                • DIY
                                • Recommended
                                Always a great experience
                                I spent about an hour the other day meandering the aisles in this store. I had a couple of things on my list that I knew I wanted but I wasn't in a hurry, so I grabbed a cart and wandered. Every time I passed a store associate they smiled and nodded and made sure that I knew they were there if I needed some help. I spent a few moments talking to a flooring associate about a future project; I made it clear that I was only gathering information and wouldn't be purchasing anything until a later date but he went out of his way to be sure that I had all of the info I needed even though it was clear I wouldn't be buying anything that day. The friendliness, the quality of the goods, and most of all the great customer service keeps me coming back to this store.
                                by
                                  • Recommended
                                  Store experience
                                  employees are very professional and helpful and store is very is to find things.
                                  by
                                    • Recommended
                                    Showing 1-30 of 488 reviews

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