#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(518)286-7404

Tool & Truck Rental

(518)286-7408

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

600 N Greenbush Rd

Rensselaer, NY 12144

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.3 out of 276 reviews
83%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (276)
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Showing 1-30 of 276 reviews
We found our freezer
We had wanted a freezer for quite some time. Today we purchase one and we love it. It will come in handy. While at home depot, we were assisted with ease and were able to leave the store fairly quickly due to the support of the sales associate. Even though we were not able to find the freezer we wanted the sales associate was able to assist us with finding one that was comparable.
by
    • Recommended
    Great Help at the store
    Tim was very helpful, walked me around the store and gave good advice, thank you very much.
    by
    • DIY
    • Recommended
    Replacement Windows
    Replacement windows are comparably expensive considering one is self-installing. Needed supplies to complete installation (molding interior/exterior, insulation, touch up paint, nails) not included or even discussed at purchase. Lastly and most important is the fact that the window expander at top leaves up to 3/4 of an inch of empty space. No answer offered to resolve this concern. And, no instruction to learn how to hold extender in place. I personally drilled holes across expander on inside of window, used can insulation spray to fill void and then placed screws to hold in place. It is odd that a replacement window that is to save energy creates a cold spot. This is not isolated to Home Depot but a concern of most replacement windows. However, I was disappointed that the associates and Home Depot fail to address these issues in some form.
    by
    • DIY
    • Recommended
    1 found this review helpful
    Great store
    All good. clean, friendly. I have there all I need
    by
      • Recommended
      Awesome
      Help was always readily available and knowledgeable also...
      by
        • Recommended
        Check-out EXCELLENCE
        I enjoy the self-serve portion of checkout when it's convenient. But when an associate goes out of her way to be helpful, even in the self-serve area, your store benefits from the gesture. Very nice customer service in this employee!!!
        by
        • DIY
        • Recommended
        Better one in the area
        This is my favorite Home Depot store in the area. Cleaner, better stocked, more helpful employees. My only complaint would be that many employees don't smile and in fact look miserable and rude to approach. I kindly suggest someone do a store meeting and let them know they need to develop a better sense of customer service. No matter what's going on in your personal life, it doesn't belong in the work place. From my own personal experience dealing with a major health condition, I still managed to treat customers right, approach them with a smile and a helpful attitude. If your personal affairs are going to disrupt your work ethics, than you should remain home for the day. For the most part, the employees here are great and are very helpful.
        by
        • DIY
        • Recommended
        Great store experience
        The store was clean and products are easy to find. i was happy with the help I received.
        by
        • DIY
        • Recommended
        Great cashier (Maureen) in the garden center
        I was very happy with the help I received from cashier Maureen in the garden center, I am in a wheelchair and sometimes need a little help. I could not have made my purchases with out Maureen's help. She packed my flowers gently into my wheelchair carrier located on the back of my chair. She could not have been more pleasant. The store associate in the electrical dept. was also very helpful and knowledgeable. The associate at the return center was also very pleasant and helpful. I had a most pleasant visit to the Home Depot. Home Depot that's my store!
        by
          • Recommended
          Awesome experience
          Everything was where i thought they were. Had a associate walk up and ask if I needed help. Also once again Kathy at the pro desk was fantastic to work with again
          by
          • Pro
          • Recommended
          department staff
          The staff in the paint department were extreamley helpful, she explained the product and made suggestions on what she had used and waht was recommened,she gave insite from her personal experiences with the product she had suggested. This is the kind of assistance i wish we could get at other stores in the industry
          by
          • DIY
          • Recommended
          Military appreciation discount not applied.
          I purchased numerous lawn and garden items and displayed my military ID card for the military appreciation program but received the usual discount on all but one item. I assume it was due to when I showed my ID during the check out process. Will be more careful next time.
          by
          • DIY
          • Recommended
          Loved working with Kathy and her team
          Kathy and her team at the pro desk our very helpful every time I go in there. Which is everyday... I would recommend Home Depot over any other store
          by
          • Pro
          • Recommended
          everything I needed in one stop
          nearly all items are in the sections where one would expect to find them Store associates are numerous enough to get help if necessary
          by
          • DIY
          • Recommended
          Great Help at the store
          Tim in Hardware was a great help, he gave me good advice, and tips to install my molding I purchased, he even cut it to length for me. Thank you very much!
          by
          • DIY
          • Recommended
          good
          one associate was very helpful in gardens sections
          by
          • Verified Purchase
          Friendly helpful staff
          the garden products were arranged in a well organized manner, carts were easy to find and staff was helpful.
          by
          • DIY
          • Recommended
          GREAT ASSOCIATE
          We had such a great experience with associate Jeff. Our upright freezer quit on us and we rushed over to Home Depot and was greeted by Jeff. He immediately took us back to appliances and found us a chest freezer. We told him we would need 2 and he got them for us, put them on a cart, took us to the front of the store, rang us up, and then brought them out to our truck. All the time having a great smile on his face. He was so nice. There should be more associated like him working at Home Depot!!!
          by
            • Recommended
            Great staff
            I am always in awe at how the employees know where everything is!
            by
              • Recommended
              Always a great exoerience!
              Store greeters and floor sales associates are always available and helpful. Great store family feeling every time i go there..
              by
              • DIY
              • Recommended
              Great service
              Store is always well stocked and materials are easy to find
              by
              • Pro
              • Recommended
              Good store experience.
              My items were ready for pickup and an associate was right there to assist me loading the car.
              by
                • Recommended
                Great Store Everybody is friendly and very helpful.
                The cashiers are always friendly and helpful. I enjoy shopping at this Home Depot
                by
                • Verified Purchase
                • DIY
                • Recommended
                Most helpful experience!
                Your Associate, Mindy, was extremely knowledgeable and helpful with the purchase of this replacement washing machine. We discussed some options in the Maytag/Whirlpool line, but after I said that I did not need "bells and whistles", just a good washing machine she quickly settled on this model. It has everything that I need. Nice and simple for my young Son and elderly Mom :) Well done Mindy!!
                by
                • Verified Purchase
                • DIY
                • Recommended
                Looking for particular products
                With the help of an associate I was able to find products I was shopping for in a short period of time. He answered all questions I had about product.
                by
                  • Recommended
                  great
                  everything great. go here all the time. prefer over Lowes
                  by
                  • Pro
                  • Recommended
                  Handy Store
                  Associates at this story are always helpful when I ask for assistance.
                  by
                    • Recommended
                    Fast service!
                    I went in with an idea of what I wanted, found an associate and he led me to exactly what I needed! It was fast, easy and less expensive that I thought it would be.
                    by
                    • DIY
                    • Recommended
                    Sale Associates are very helpful with information and finding the parts to do the job.
                    I needed electrical part to do a job (wiring an 220 volt outlet for my welder) The Sales associates in the electrical department were very informative about doing this job and help me find all of the parts to complete the job. Sincerely, Christopher S
                    by
                    • DIY
                    • Recommended
                    Well staffed
                    Store manager was wandering the store being available and helpful. Every department seemed to have adequate staff. No waiting at checkout. Overall a good experience.
                    by
                    • Verified Purchase
                    • Pro
                    • Recommended
                    Showing 1-30 of 276 reviews

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