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Showing 1-30 of 276 reviews
Jun 20, 2015
We found our freezer
We had wanted a freezer for quite some time. Today we purchase one and we love it. It will come in handy. While at home depot, we were assisted with ease and were able to leave the store fairly quickly due to the support of the sales associate. Even though we were not able to find the freezer we wanted the sales associate was able to assist us with finding one that was comparable.
by
Recommended
Jun 19, 2015
Great Help at the store
Tim was very helpful, walked me around the store and gave good advice, thank you very much.
by
DIY
Recommended
Jun 18, 2015
Replacement Windows
Replacement windows are comparably expensive considering one is self-installing. Needed supplies to complete installation (molding interior/exterior, insulation, touch up paint, nails) not included or even discussed at purchase. Lastly and most important is the fact that the window expander at top leaves up to 3/4 of an inch of empty space. No answer offered to resolve this concern. And, no instruction to learn how to hold extender in place. I personally drilled holes across expander on inside of window, used can insulation spray to fill void and then placed screws to hold in place. It is odd that a replacement window that is to save energy creates a cold spot. This is not isolated to Home Depot but a concern of most replacement windows. However, I was disappointed that the associates and Home Depot fail to address these issues in some form.
by
DIY
Recommended
1 found this review helpful
Jun 16, 2015
Great store
All good. clean, friendly. I have there all I need
by
Recommended
Jun 13, 2015
Awesome
Help was always readily available and knowledgeable also...
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Recommended
Jun 9, 2015
Check-out EXCELLENCE
I enjoy the self-serve portion of checkout when it's convenient. But when an associate goes out of her way to be helpful, even in the self-serve area, your store benefits from the gesture. Very nice customer service in this employee!!!
by
DIY
Recommended
May 31, 2015
Better one in the area
This is my favorite Home Depot store in the area. Cleaner, better stocked, more helpful employees. My only complaint would be that many employees don't smile and in fact look miserable and rude to approach. I kindly suggest someone do a store meeting and let them know they need to develop a better sense of customer service. No matter what's going on in your personal life, it doesn't belong in the work place. From my own personal experience dealing with a major health condition, I still managed to treat customers right, approach them with a smile and a helpful attitude. If your personal affairs are going to disrupt your work ethics, than you should remain home for the day. For the most part, the employees here are great and are very helpful.
by
DIY
Recommended
May 31, 2015
Great store experience
The store was clean and products are easy to find. i was happy with the help I received.
by
DIY
Recommended
May 30, 2015
Great cashier (Maureen) in the garden center
I was very happy with the help I received from cashier Maureen in the garden center, I am in a wheelchair and sometimes need a little help. I could not have made my purchases with out Maureen's help. She packed my flowers gently into my wheelchair carrier located on the back of my chair. She could not have been more pleasant. The store associate in the electrical dept. was also very helpful and knowledgeable. The associate at the return center was also very pleasant and helpful. I had a most pleasant visit to the Home Depot. Home Depot that's my store!
by
Recommended
May 28, 2015
Awesome experience
Everything was where i thought they were. Had a associate walk up and ask if I needed help. Also once again Kathy at the pro desk was fantastic to work with again
by
Pro
Recommended
May 24, 2015
department staff
The staff in the paint department were extreamley helpful, she explained the product and made suggestions on what she had used and waht was recommened,she gave insite from her personal experiences with the product she had suggested. This is the kind of assistance i wish we could get at other stores in the industry
by
DIY
Recommended
May 20, 2015
Military appreciation discount not applied.
I purchased numerous lawn and garden items and displayed my military ID card for the military appreciation program but received the usual discount on all but one item. I assume it was due to when I showed my ID during the check out process. Will be more careful next time.
by
DIY
Recommended
May 19, 2015
Loved working with Kathy and her team
Kathy and her team at the pro desk our very helpful every time I go in there. Which is everyday... I would recommend Home Depot over any other store
by
Pro
Recommended
May 16, 2015
everything I needed in one stop
nearly all items are in the sections where one would expect to find them Store associates are numerous enough to get help if necessary
by
DIY
Recommended
May 15, 2015
Great Help at the store
Tim in Hardware was a great help, he gave me good advice, and tips to install my molding I purchased, he even cut it to length for me. Thank you very much!
by
DIY
Recommended
May 13, 2015
good
one associate was very helpful in gardens sections
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Verified Purchase
May 12, 2015
Friendly helpful staff
the garden products were arranged in a well organized manner, carts were easy to find and staff was helpful.
by
DIY
Recommended
May 8, 2015
GREAT ASSOCIATE
We had such a great experience with associate Jeff. Our upright freezer quit on us and we rushed over to Home Depot and was greeted by Jeff. He immediately took us back to appliances and found us a chest freezer. We told him we would need 2 and he got them for us, put them on a cart, took us to the front of the store, rang us up, and then brought them out to our truck. All the time having a great smile on his face. He was so nice. There should be more associated like him working at Home Depot!!!
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Recommended
May 6, 2015
Great staff
I am always in awe at how the employees know where everything is!
by
Recommended
May 4, 2015
Always a great exoerience!
Store greeters and floor sales associates are always available and helpful. Great store family feeling every time i go there..
by
DIY
Recommended
May 4, 2015
Great service
Store is always well stocked and materials are easy to find
by
Pro
Recommended
Apr 30, 2015
Good store experience.
My items were ready for pickup and an associate was right there to assist me loading the car.
by
Recommended
Apr 29, 2015
Great Store Everybody is friendly and very helpful.
The cashiers are always friendly and helpful. I enjoy shopping at this Home Depot
by
Verified Purchase
DIY
Recommended
Apr 27, 2015
Most helpful experience!
Your Associate, Mindy, was extremely knowledgeable and helpful with the purchase of this replacement washing machine. We discussed some options in the Maytag/Whirlpool line, but after I said that I did not need "bells and whistles", just a good washing machine she quickly settled on this model. It has everything that I need. Nice and simple for my young Son and elderly Mom :) Well done Mindy!!
by
Verified Purchase
DIY
Recommended
Apr 26, 2015
Looking for particular products
With the help of an associate I was able to find products I was shopping for in a short period of time. He answered all questions I had about product.
by
Recommended
Apr 24, 2015
great
everything great. go here all the time. prefer over Lowes
by
Pro
Recommended
Apr 22, 2015
Handy Store
Associates at this story are always helpful when I ask for assistance.
by
Recommended
Apr 22, 2015
Fast service!
I went in with an idea of what I wanted, found an associate and he led me to exactly what I needed! It was fast, easy and less expensive that I thought it would be.
by
DIY
Recommended
Apr 22, 2015
Sale Associates are very helpful with information and finding the parts to do the job.
I needed electrical part to do a job (wiring an 220 volt outlet for my welder) The Sales associates in the electrical department were very informative about doing this job and help me find all of the parts to complete the job.
Sincerely,
Christopher S
by
DIY
Recommended
Apr 18, 2015
Well staffed
Store manager was wandering the store being available and helpful. Every department seemed to have adequate staff. No waiting at checkout. Overall a good experience.