N Tulsa #3904

THAT WAS GREAT I SO HAPPY FOR MY TREE

Marlin got a manure fork/compost fork down off the top shelf up by the ceiling for me. He also honored the price from the day before, which I think was $20 cheaper.

2 🌟 just b/c the cashier Carla was the best! Came for a small project. Went thru garden center, was looking at edging, etc for about 10 minutes. Realized I forgot my paint swatch and list. Had an associate follow me to my car, I guess I'm stealing and walking back in? You guys can do better than that man. Is it pat downs next? Very uncomfortable experience. Wanted to drop my chit an leave. Very obvious he thought he was on to something. Smh. Fix it H-D. Sorry not the same HD. I won't be back to this store. Surprised I came w/all the crappy reviews on GM.

I came in to purchase a chest freezer. The lady in the appliance section helped in finding the freezer then while I was waiting for her to come back another employee saw me standing and asked if I needed help. As I explained what was going on he stated he was the only one at the time that could operate a special lift machine to get the freezer which the lady went to find someone to help. Wow They both helped in getting the freezer super fast service then on check out another staff member took me out of a long line and helped me with my entire self check out. I never like doing self check out but she handled it all. What a great day of shopping at Home Depot. This staff knocked it out of the park. Well done store 3904 Tulsa.

Customer service is nonexistent. Totally ignored by three associates as I stood right next to them. Their conversation was more important than me. Two associates actually walked away with saying a word to me while the third went back to her task. I had to ask for help.

This is my preferred store in all of Tulsa. The staff is efficient friendly and helpful. I wish every place I shopped ran like this place.

I have been having a consistent issue with cashiers bypassing the email receipt and rushing to print it. I prefer to have both and was sent to customer service where they proceeded to tell me they couldn’t help me.

Ms. Stephanie was hands down the best worker I have come across at this store!! Made shopping 10x easier.

Over the past three days, I have frequented this location seven times, and experienced exceptional service from this dedicated team. Despite the stress and exhaustion of tackling a demanding home improvement project alone within a tight timeframe, the level of assistance and kindness demonstrated by the staff members truly stood out. I wanted to take a moment to commend three individuals specifically who went above and beyond. Firstly, Riasha (apologies if this spelling is incorrect, I only briefly saw her name tag) from the Returns/Online Pickup department exhibited remarkable kindness and understanding throughout my two interactions with her. Whether it was facilitating my online pickup order at curbside or assisting me with a product return, her calming demeanor and warmth made a significant difference amidst the chaos of my project. Additionally, Jean, who assisted me at the self-checkout registers, exemplified patience. Her willingness to troubleshoot product scanning issues and offer helpful tips, even with it being late at night, such as holding the card "just right" for quicker transactions, helped to make subsequent trips seamless. Lastly, I want to extend my heartfelt appreciation to Edwin, also located in the Returns/Online Pickup department, for his exceptional service during a curbside pickup glitch this evening. Despite my initial frustration, Edwin's unwavering kindness and professionalism left me completely surprised and grateful, and his actions truly exemplify the high standard of service your team provides. Though I am typically not rude to employees, I definitely was short with Edwin initially, which he didn’t deserve. I went in to the store tense, and left completely reset by his kindness. Manager Pride, thank you for fostering such a remarkable team at your store. It is evident that your leadership and commitment to excellence have contributed to creating a culture where employees go above and beyond to ensure customer satisfaction. Even though we haven’t met, your dedication to workplace culture is clear, and I am genuinely appreciative of the efforts put forth by your team members.

Today i just say if i came back to downtown hd is because the paint guy help me a lot and faster so i can have my job done. thanks