Reviews for NW Roswell/Westwind #146

The store looked lighter and brighter this visit, and while always helpful...the associates were especially helpful today!

VERY NICE, CLEAN, GREAT PEOPLE AND VERY EASY TO SHOP AT THIS STORE.

I moved into my house in Roswell in the last several months and knew I wanted to replace the refrigerator. HOWEVER, I discovered how expensive it is to move and delayed making that purchase. Today I was asked to host a reception next Saturday and decided I needed the new refrigerator in before that, so I headed to home depot where I'd previously looked at models and pretty much decided on what I wanted. Bottom line -- within 30 minutes of the time I entered the store I left, receipt in hand, delivery date set for Friday! I'm a happy purchaser -- and my thanks goes to the sales assistant who, as soon as I told him what I wanted, took me right to it and expedited the purchase.

Exceeded my expectations as usual. Easy to get in and out with what I needed.

I love my local Home Depot. The store is always clean and the employees are so helpful and go beyond their duty to help each and every time. Loyal customer for life!

I always find what I need here, and can be in and out quickly!

I needed a 4 x 8 plywood panel sawed in QUARTERS for me so I could transport it home in my car. An older black gentleman at the customer desk went to saw the panel for me but found the saw was broken. He immediately said he would sell me four of the more expensive 2 x 4 "hobby panels" for the same price I would have paid for the less expensive 4 x 8 panel. That is service!

Home Depot has an abundance of quality plants for landscaping and gardening needs. Staff is very helpful and pleasant to deal with too!

I returned an item shipped to my home and handled the return and purchase of a like item (wall oven) over the phone. The store associate was more helpful than I could imagine. She arranged the return pickup and suggested the new item that I purchased. She also set up the delivery of the new item and scheduled the installation. Nickie should be commended for her excellent customer service and store policy knowledge. She saved me a trip to the store by handling everything over the phone. This is the reason I shop at Home Depot.

available service, easy to find products, friendly staff

Lynn, the associate in Lawn & Gardening was EXCELLENT. She helped me pull plants based on what I wanted and lined them up so I could see what the end result would be after I planted them. She then helped me pick out great plants, load them on the carts and helped me bring them to check out. She also went and brought over another plant that was potted since the store was out and reminded me I could come back for those later and they would look great with what I was getting. I would seek her help again. Overall great experience at Home Depot!!! Thanks Lynn!!!

The store is clean and organized in all departments. There is always someone available to help!

Wow what an experience! Great store. Great people.

only negative - 10 am on Saturday - store is packed as is the garden center several cash registers not manned - making customers having to wait to long to pay Never should a store make a customer wait as long as I did to give the store money

I paid as much for one package of vegetable seeds as I would have for plants that were already growing. Usually (in the past) the seeds were discounted by 50% but today I was surprised to find that I was paying full price for the packages - example, FOUR (4) pumpkin seeds cast $2.47.

I live very close to this store and have purchased a number of different items from them from new toilets, to bathroom tile, lumber, mulch, paint, tools..... They almost always have exactly what I need and the associates are always very helpful when I need them.

Very helpful at the paint department and quick checkout.

I really do like shopping at this Home Depot... so far every associate I have met has been nicer than the next... they seem to enjoy there work and as you can imagine customers can be a pain but that seems not to be the case here!

Employees at this store are extremely helpful and friendly.

The products I was looking for were abundantly available and the price was right! The cashier was extremely helpful.

My wife and I were assisted by Joe Cunningham in making a weed trimmer purchase. Joe made our visit to the Roswell Store a true pleasure and he provided the best customer service experience we have ever had at Home Depot (and we have had some good ones).

Very helpful and friendly staff. Great help from Jim in flooring and James in paint.

Associates were all very friendly and very helpful.

I had an internet return and it was complicated. The associates, Elaine and Jerry went above the call of duty to see that I was happy. They were knowledgeable and determined to get my return completed

Home Depot is always my number one source for any homr projects. They have roofed our house, painted our house inside and out, put in new gutters with gutter guards, and answered hundreds, well, maybe even thousands of questions for me. We shop in spring there for plants, and rarely are we dis satisfied.

The store is close to my home so it's convenient - everything is well organized - always someone to assist - I find the employees to be very friendly, knowledgeable and very willing to help. I've been shopping there for nearly 23 years and have never had a problem.

Associate gave excellent service in selecting supplies to repair a damaged screen, went out of the way to give me helpful hints on how to easily repair screen

We waited over 10 min for help with light bulbs,no one showed up. We ended up buying the wrong bulbs so now we have to bring them back.We will not be bringing them back to this store.Worst customer service .When we checked out we told them we were using our Home Depot card to get our 5% off, he did not do it. We had to go up to returns to get our 5%.

The store is always bright and clean...associates always helpful and service excellent!

found everything we needed easily with help of associate