Reviews for Nashville Briley Parkway #778

I really appreciate how knowledgeable the associates are at this location of Home Depot.

would recommend this store to anyone. everyone is very helpful

We FINALLY decided to begin our long overdue bath remodel of our 60 year old bathroom. Deciding to search websites for the best prices, collections, and general information was the best way to compare. Also deciding to attempt to do 'one-stop reasonably-priced' shopping was the best decision I made! Using the Home Depot website, I scoured the items needed, found and compared prices to 'another' do-it-yourself business nearby, and discovered that I could find everything I needed in one trip. We purchased our new bathtub, toilet, vanity & shower lights, faucets for the tub/shower & sink, and exhaust fan all in one trip. It was a wonderful experience. The 2 downsides, though, were the facts that 1) we could not find an associate (even after he introduced himself earlier) to aide us in loading the bathtub on the cart to inspect it and make sure it was a right-hand tub. I finally found someone stocking (not wearing one of those orange aprons...I don't know what that had to do with it) who was more than helpful both loading the tub (and toilet!!) to our flat, helping us open the box and inspecting, and actually securing a roll of tape to tape the box back up! 2) It was difficult to find both the light for the shower and the vanity light on the shelves. Those were not in their exact locations due to the wrong item being stocked on the shelves where those items should have been located. Whether that was by potential purchasers placing the wrong item on the shelf after they looked at them or by not having enough space to store larger items, I don't know. I had to literally crawl up into a shelf to grab the vanity light box from behind a couple of other incorrect ones and crawl on the floor to reach way back to grab the proper shower light. Several of those recessed lights look alike, but all are not waterproof. Whether that was a stocking issue or what I don't know. All in all, we were totally satisfied with our trip, purchased all of the items we went for, and experienced a great time shopping for our new items!

I found the products I needed by walking around the store. A few associates appeared bothered when I asked for assistance. Others were nice and helpful. No one could/would tell me where the sale items were located. Have your phone handy and prepare for a scavenger hunt.

Prior to the opening of this store I would choose your largest competitor because of employee attitudes when asking for help. This location is the only hardware store I go to now. Everyone there has such a great attitude and are always willing to help. Also, it seems that employees there have a good sense of job satisfaction and that may be the secret. Whatever it is, keep doing it.

Some of the most helpful folks I have ever shopped with.

In purchasing a cabinet for a kitchen I had three associates that were very helpful to me. One loaded the cabinet on a cart for me. One was the check out lady. The third was the loader. They made a task that I was someone concerned about a very pleasant experience. KMS

I was unable to go into the store at the time due to an illness but a sales associate helped me with the items.

I went to Home Depot in search of materials to enclose my garden before planting my plants that I had just purchased from the garden section, since I have many rabbits living in my yard. Although I had a rough idea of what I might do, it was not until I got the attention of associate George that he steered me to exactly the products that I needed (not the ones I originally thought I might use) at much less expense and far greater effectiveness. I can't wait to build my fence and plant! He also had wonderful tips on weed control and convinced me of his expertise by showing me pics of his own personal garden, a true masterpiece! Home Depot sure is fortunate to have George!

I was approached by several associates, asking if I needed help. One associate, in particular, went above and beyond.

Use this store all the time. Never had a bad experience there. Everyone I've encountered there have been very helpful and knowledgeable. Many thanks...

I ran into 5 associates, all of which smiled and greeted me. Everything was organized, clean on shelves and the self check out was a breeze.

The store was very clean and the associates were friendly and helpful.

Products were very easy to find and staff were very helpful! It was nice to have my lumber scanned while I was at the other end of the store getting the rest of my supplies.

very friendly and helpful...........really! Thank you

Love this store. The Garden Center is wonderful with nice, knowledgable associates.

I needed help finding a few items and the associates were pleasant and helpful;. The items were in stock as the website stated. The store was in order and my overall experience was just great. I will be coming back.

The staff are helpful, knowledgeable, and professional.

Every thing about this Home Depot rocks! If I had 1 point to make it would be that this survey requires too much text in order to allow me to finish. I need to prattle on and on about what great forks they are there. I mean they really are fine folks, every one of them but must I keep typing? Can I stop now?

The garden center employees greeted me immediately and asked if I needed help. They directed me straight to the products I needed, and even suggested that I purchase a cheaper, more reliable product than the one I had picked out. Check-out was immediate and friendly. I could not be more pleased at how welcome I felt and the knowledge of the employees. This Home Depot location is always my first stop for gardening needs.

Every associate I saw, regardless of whether I was shopping their department or not, smiled, spoke and asked if I was finding everything ok; made me feel like I was spending a million dollars, even though I went in for just a few items. Even self-serve cashiers were extremely helpful. This is now my Home Depot of choice!

My husband and I were looking to buy a house warming gift for our friends, we asked Dave to point us the direction of the pre-planted herb pots and there weren't any available. He took the time to help us pick out a pot in our price range, the herbs that we wanted to gift and proceeded to plant the mini herb garden for us at no charge. He was extremely kind and knowledgeable and I can't wait to go back to learn more from this wonderful man. If you are in the Briley Home Depot location and need any assistance at all, ask for Dave. He obviously loves what he does. Thanks Dave! See you soon!

Store is always clean staff helpful. I love shopping in Home Depot great deals large selection of merchandise

Pick Bettys checkout line. She is always sweet and gives great tips

I always have a good experience at this store. The manager is great and so are the associates. I go out of my way to go to this location because of their positive attitude.

The store is right across the street from my home and I can see it from my window

D.J. was great in electrical. Just work Charlie and D.J. 24/7....that would be all we would need! :)

I shopped at the Briley Pkwy store on March 31, 2015 to purchase a birthday gift for my husband. Before visiting the store, my daughters and I had chosen a couple of options on the company website. After I got to the store I was pleasantly surprised to find helpful and knowledgeable associates who not only answered my questions but offered suggestions as well. I was able to purchase a lawn tractor for my husband with an absolute minimum of effort on my part. The tractor was loaded for me and the tie-downs were checked as well. The lawn and garden associate, cashier and the customer service rep were more than helpful. I can honestly say that I have rarely experienced this kind of old fashioned personal customer service. Pairing the on site experience with the on-line ability to research ahead of time makes the purchase the easiest big ticket item expense ever ! My husband was totally surprised with his gift and is very happy with the tractor. Many thanks !

The Briley store almost always has the items I need in stock. The associates are helpful and pleasing to work with, and they always have an answer or know where to go for the answer, which is just as important!

The store was well organized. The associates were helpful.