#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(716)871-8427

Tool & Truck Rental

(716)871-8400

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2100 Elmwood Ave

Buffalo, NY 14207

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 568 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (568)
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Showing 1-30 of 568 reviews
Good product availability. Friendly service folks. Always seem to find what I need.
Good product availability. Friendly service folks. Always seem to find what I need.
by
  • Verified Purchase
  • Recommended
your store is a nice place to shop
your store is a nice place to shop
by
  • Verified Purchase
  • Recommended
The staff at the Elmwood Ave. Store, in my opinion, are the most helpful and do what they can to ...
The staff at the Elmwood Ave. Store, in my opinion, are the most helpful and do what they can to make you feel like a valued customer.
by
  • Verified Purchase
  • Recommended
got a new Toro snow throw and THE BEST SERVICE...EVER!!!!!wish to thank the service staff--attent...
got a new Toro snow throw and THE BEST SERVICE...EVER!!!!!wish to thank the service staff--attentive-friendly and conversational...knew their stuff...went over and above....appreciate your commitment to the customer...kudos...
by
  • Verified Purchase
  • Recommended
Products are predictable, selection is fair, service stinks. The lack of service has been chronic...
Products are predictable, selection is fair, service stinks. The lack of service has been chronic for a few years./
by
  • Verified Purchase
Every section was easy to access with Ample ROOM to move in the isles, the employees were VERY kn...
Every section was easy to access with Ample ROOM to move in the isles, the employees were VERY knowledgeable of the PROUCT being sold, the cashier was polite and made me WANT to come BACK!!
by
  • Verified Purchase
  • Recommended
No other store like it. You owe yourself the Homedepot Experience. Good products, good prices,...
No other store like it. You owe yourself the Homedepot Experience. Good products, good prices, and good employees, always ready to help you with a smile☺
by
  • Verified Purchase
  • Recommended
good assistancein this store
good assistancein this store
by
  • Verified Purchase
  • Recommended
Store is Cleaner, staff friendliness and cleanliness has improved dramatically as well as actual ...
Store is Cleaner, staff friendliness and cleanliness has improved dramatically as well as actual KNOWLEDGE on the floor in their specific areas. Bathrooms Sparkle.
by
  • Verified Purchase
  • Recommended
This is my local Home Depot store and I absolutely love the service i always receive. Keep up the...
This is my local Home Depot store and I absolutely love the service i always receive. Keep up the good work!
by
  • Verified Purchase
  • Recommended
Very Friendly and knowledgeable employees
Very Friendly and knowledgeable employees
by
  • Verified Purchase
  • Recommended
Very helpful and friendly employees. My experience with the purchase of my refrigerator was very ...
Very helpful and friendly employees. My experience with the purchase of my refrigerator was very pleasant. Great place to shop and great sales!
by
  • Verified Purchase
  • Recommended
I find Most Home Depot stores the staff are friendly but it seems that the 1234 h.d.store on Elmw...
I find Most Home Depot stores the staff are friendly but it seems that the 1234 h.d.store on Elmwood Ave the staff doesn't stand around and talk but look for customers.They seem happy to be at work.
by
  • Verified Purchase
  • Recommended
This is the best Home Depot in the area. The staff works together. I am in the store often. I rar...
This is the best Home Depot in the area. The staff works together. I am in the store often. I rarely encounter a problem. When I do there are several people that will make sure my issues are resolved. This is why I continue to shop at this particular location.. I create more home improvement projects and get great advice from the staff. Their recommendations cost me a little more but I am happy with the final result.. I can't say enough about Ron Lewis. He is a well respected manager. I have observed his interactions with the staff and other customers. They always have great things to say about him. The most impressive comment is that he is not an office manager. He is always visible in the store. When he helps me I can barely keep up with him. He takes his job seriously. I have seen him interact with other customers. He really listens to the problem and tries to resolve it. He doesn't try to get rid of the person or problem but investigates. Personally he has called other stores, departments and vendors to help me out. He is not to big or important to help load items into my vehicle. I feel I am cared for when I shop. it makes it easier to spend my money at this location. Other honorable mentions are Herina, Claudia, Diane, Mike, Kara, Alam, Andrea, Ashley ( customer service and paint) Julie, Rob, Jim O, Larry are just a few. I am a loyal customer because of the staff that I have mentioned PS I really miss Chuck.
by
  • Verified Purchase
  • Recommended
This store has a large selection of goods, and friendly, helpful staff. They always seem to be a ...
This store has a large selection of goods, and friendly, helpful staff. They always seem to be a little too busy, but, generally, I can find someone to cheerfully show me what I'm looking for. The store is clean. I was not able to find what I wanted without help, but I got it.
by
  • Verified Purchase
  • Recommended
Love to go here . Me and my husband even the kids. Family outting
Love to go here . Me and my husband even the kids. Family outting
by
  • Verified Purchase
  • Recommended
GREAT STORE, GREAT SERVICE
GREAT STORE, GREAT SERVICE
by
  • Verified Purchase
  • Recommended
great customer service
great customer service
by
  • Verified Purchase
  • Recommended
Literally everyone I interacted with, when I came in to purchase my first lawnmower for my first ...
Literally everyone I interacted with, when I came in to purchase my first lawnmower for my first home, was an absolute customer service expert. Everyone was extremely helpful, nice, kind, and wanted to go above and beyond to help me before trying to "sell me" something. Extremely knowledgeable and highly efficient. Kathy in Garden, Autumn at Customer Service, and Ron the Manager were all AMAZING. HIGHLY recommend coming to this store!
by
  • Verified Purchase
  • Recommended
Merchandise availability and customer service has improved greatly since my previous visit in May.
Merchandise availability and customer service has improved greatly since my previous visit in May.
by
  • Verified Purchase
  • Recommended
Great customer service,polite I have been coming here for three years.
Great customer service,polite I have been coming here for three years.
by
  • Verified Purchase
  • Recommended
there are a lot of good services
there are a lot of good services
by
  • Verified Purchase
  • Recommended
We moved to the North Buffalo area from Downstate NY. We find that the personnel here to be much ...
We moved to the North Buffalo area from Downstate NY. We find that the personnel here to be much more friendly and HELPFUL that those at our former store downstate. Must be that "Buffalove" we so admire.
by
  • Verified Purchase
  • Recommended
Design Consultant closes the deal
We visited the kitchen design area several times and did not feel Home Depot could complete a complicated design challenge inour historic home. Beata Kowalska-Namulala took time with us and offered suggestions that made us want to do business with her. This is why Home Depot is a winner. They hire train and keep talent
by
    Love the garden department, so many friendly people in this store.
    Love the garden department, so many friendly people in this store.
    by
    • Verified Purchase
    • Recommended
    Great Customer Service
    Claudia provided me and my family with the best customer service I have received in a long time . She provided attention and was very knowledgeable about the products we purchased . She also was very professional throughout the encounter and very warm . I will also loook for her when making future purchases whether big or small .
    by
      I have only been to this store four to six times. Each time I have had the help that I needed an...
      I have only been to this store four to six times. Each time I have had the help that I needed and not once have I encountered any interaction that would keep me from saying that i have had the best project shopping experience here than anywhere. I drive from Clarence when I need to order anything.
      by
      • Verified Purchase
      • Recommended
      Great experience!!!
      The store was a little busy & I wanted to get in and out. I was in the wrong aisle looking for my item. The customer service rep assisted me to the correct aisle & made a great suggestion of what I needed. I'm glad he ask if I needs help.
      by
        Friendly staff!! Loads of stock! Quick cash out!
        Friendly staff!! Loads of stock! Quick cash out!
        by
        • Verified Purchase
        • Recommended
        This store is my go to place for plumbing, electrical, and gardening supplies. Always easy to fin...
        This store is my go to place for plumbing, electrical, and gardening supplies. Always easy to find an item and if not there are always people around to help. Clean store and friendly associates. Keep up the good work!
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 568 reviews

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