Reviews for North Buffalo #1234

Home Depot store is very clean and the staff is great they make sure they ask you did you find everything they will help you and they will make sure that when you leave the store that all your needs are met and that's what makes a great store I'm a very happy customer miss Kim

If you are in need of assistance in flooring or window treatments, go see David!!!!!!! He is kind, knowledgeable and has the best personality to work with. Thank you David for making a potentially frustrating situation (shopping for blinds) enjoyable!

Pluses: The store associates are usually very friendly and helpful. The store is clean. The products are usually easy to find. The store return policy is helpful. Concerns: Sometime ago, we contracted with the Home Depot flooring department to lay some wood flooring and ceramic tile in our kitchen, living room, and bathroom areas. The experience was a nightmare. What was basically a very simple project took about 4 months to complete and was expensive in time, money, and inconvenience. Basically, Home Depot sub-contracted to an outside flooring company who then sub-sub-contracted to a flooring installation company. The arrangement was dysfunctional. I would never get involved with a Home Depot home renovation project again. The customer service provided was quite inadequate. Imagine having your kitchen, living area, and bathroom torn apart and then left that way for 4 months! Home Depot has all of the resources to be able to provide good home renovation services, but to do so effectively requires much more attention to detail and attention and care of the needs of their customers. We felt abandoned during the renovation process.

Poor customer service, had a huge list of stuff, asked for help multiple times, literally was a nightmare. Never enough product or staffing and poor customer service. Couldn't honor a coupon after a terrible visit.

Every time I have some kind of home issue or tool issues and other things I go to Home Depot on Elmwood. I always get help and if they cannot help they will recommend other places that may be able to help. I would recommend the employees of this store on a high level. I give them 10 stars. They are an amazing crew!

Ladonna the cashier went out of her way to help me and was extremely helpful and courteous. The manager Ron always goes the extra mile to make me feel important.

Star and Mikayla displayed excellent customer service skills. They made me and my wife feel welcomed and not cheated. Please continue to keep up the great work at the best Home Depot in Western New York. Thanks

This store is clean close to my home and service are always great

great store very helpful employees.

I highly recommend this store. Personnel are friendly, knowledgeable and ready to assist you. A great shopping experience. The store is clean, well organized and the associates knew the products well.

Very helpful employees and never too crowded

great store ,always clean and efficient

Great experiance and very helpful customer service, Highly recommended.

4 of the store's fine and friendly staff - Alex, Josh, Michaela, and Star all teamed up and worked so hard with me for an hour and a half to develop a safe hanging solution for my antique rare art mirror without damaging the wood frame or the glass. It is a very special piece to me and their effort meant the world! They were patient, friendly, knowledgeable, and got the job done. THANK YOU SO MUCH! Five stars. Outstanding service. The last time I was in was last spring when I decided to introduce 16 flowers and plants to beautify my home. The woman in the Garden Center was astonishingly helpful, knowledgeable, and friendly and provided me with everything I needed. This experience was just as satisfying. Thank you to your whole team!

The young lady in the garden department went out of her way to make sure I found everything I was looking for

The store was very clean .the employees were very helpful.

I love shopping here, everyone is so eager to help me find what I need.

No matter what department I have needed advise or a particular product. HD Store # 1234 has always been there for over 17 years. for me and all my remodels. If they don't have it, They will get it ! They know their stuff ! I do not know what I would have done without them. I Can Not Even Imagine NOT having our Home Depot Store # 1234 on Elmwood Ave. in the Heart of our City of Buffalo.

Most of the associates help you above and beyond what they have to. I have never had a problem buying products.. I always get help carrying my products to my car. Everyone is nice and informative.

GREAT STORE ! IN AND OUT RIGHT A WAY . VERY GOOD GOOD CUSTOMER SERVICE .

Overall store was clean and lots of staff willing and able to help, bad experience checking out. Cashier and other associate were rude and seemed like they were just there for a paycheck. (Desi and Victoria) I’ve never been so dissapointed in a shopping experience like this one

Excellent Service Fast Friendly Courteous Clean Enjoy Shopping at Homedepot.

I do not know what is up at this home depot but all the employees tonight are very pleasant.

The Head Cashier when I was there was very rude. The regular employees were friendly thought.

the store is very clean and organize.

Thumbs Up...

Great experience there today. Staff members had very detailed information about the product I purchased and such awesome customer service. I am very pleased to say I will return to this site every time.

Kind Knowlegeable employees always willling to help out... Lome Me some Home Depot ! Great Products Great Prices Great People !

Bill and the team who helped me at 5 PM on Saturday were amazing! I was in to buy the Dewalt DW745 S, which was in stock but everything on the floor had already been purchased. Bill located another machine for me on the top of a warehouse shelf; they quickly and efficiently closed off the aisle, forklifted my saw down, and even got me a flat top cart so I did not have to try carrying the 73 lb box myself. They even loaded it into my car. Days like that make me want to live at Home Depot.

Associate readily available to show me a specialty light bulb and explain why this exact replacement was just what I was in need of.