Reviews for North Kansas City #8460

Excellent service

If you're shopping for a major kitchen appliance, hope that Robert B is working that day. He's so knowledgeable and very patient!!! Actually, this HD is full of friendly employees so willing to help you find something. They even walk you to product, instead of just saying "Aisle 5." There is a marked difference in service, believe me!

Great store, clean, well stocked. Not to diminish the helpfulness of the guys, but 2 of your female employees were so helpful and supportive in finding what I needed, that I came away feeling really good about this trip. I shop a lot at the "box stores" for value. What makes this store better than the rest was the employee interaction.

The store was kept clean and organized, it took little time to locate the materials I was searching for. The staff were attentive and asked if i needed help finding anything, as soon as they saw me. The cashier Juana was very friendly and humorous, making my experience enjoyable.

I needed some new Bessey clamps and paint for a cradle project. This was my 1st visit to this specific HD. I was really impressed with how nice the employees all were, how clean, well organized and well stocked the store was. This store is a little farther away than the store I normally shop but the extra drive was worth it.

This is a very clean and respectful store.

Clean, well organized. Genuinely nice associates ready to help. Kid workshops are also great.

Joy and Wynnsday are super awesomely nice, professionals that are always ready to help.

I really appreciate the helpfulness of employees at this store, and their generally higher level of knowledge than most stores. Quality and assortment of lumber materials are also higher than most.

I spend plenty of time and money in "Big box hardware stores." I am a handy man and need some good advise at times to keep up on the latest products for the best results. For some reason I found myself shopping at two other local stores with limited satisfaction. Yes I fell for the 11% rebates and other gimmicks until one day I could not find a fuse I needed for my home. I went to The Home Depot and was surprised at the great service I got at this store. Not what I was used to. I have now been in the store five times since then and continually get great service and technical advice for my projects. The people have a genuine friendly attitude and a willingness to help. I kindly talked with a manager in one of the other stores about their lack of service and told him I can vote with my money. The Home Depot gets my vote.

TODD HELPED ME FIND AND ASSISTED ME IN FIGURING OUT HOW TO FIX MY PLUMBING AND TABLE LEG PROBLEM. ITS A VERY CLEAN STORE WITH VERY KNOWLEDGEABLE EMPLOYEES.

Sam, in the paint department, dove to the floor to catch my son who had fallen out of the cart due to my negligence. Great man! The manager was as impressive as she was immediately concerned for the welfare of her employee and my child, not with placing blame. I'm forever in their debt.

Everyone is always ready to help, if you need assistance & if you don't need it....they still offer assistance!!!!! The store is clean & easy to find what we're looking for!! Checkout is fast & accurate!!! The Home Depot are always ready to help!!! We recommend this store!!!

I have always received the best service here and will continue to take my business herel

Clean store, well stocked, friendly staff

Great employees and store Juanna is great

The nicest group of employees I have ever met work at this store. My visits are so fantastic because I never have to seek and find what I am looking for. I just ask an employee and like magic, I get the help I need. And this will sound strange, but I even like it when I see a group of Management huddled together. They have smiles on their faces and I hear them discussing improvements and giving up building encouragement to the employees. When I walk by them, without fail, one of them asks if I am finding everything I need or do I need help. They always show attention to the customer. Its just wonderful. This store has figured it out. They make every customer feel welcome from walk in to check out !

Well kept, well stocked, and well advised store!

This store is very clean and has great customer service

The store went above and beyond to fix an issue I had with their online service. This store is the best!

We relocate often (lived in TX, MI, WNY, MA, OH & now KC,MO) & Hm Depot never disappoints. This KC, MO store has even exceeded my expectations. Turning a new house into a home takes many trips to Hm Depot & thus far ALL staff members at this location, in my personal experience & observation of how they treat others, have demonstrated on every visit that they know their stuff & really do treat all customer with VIP service. This Hm Depot rocks! Dayton/Centerville location helped me perform miracles, Lake Orion/Lapeer Rd, was always eager to help, but this KC, MO one is quickly become my overall fav! AWESOME STAFF! :)

store was clean, well stocked and had plenty of helpful employees

Friendly, helpful, and knowledgeable team member in kitchen dept. who helped us pick out a new microwave. Even carried it out to our car.

I can always depend on HomeDepot having what I need or a replacement for it that is better than what I intended to use. They always have up-to-date material and inventions. I never have a problem with assistence under most cercumstances. I understand when it's Saturday,,,,,

Great place to shop! Ask for Roger, Wilma or Janice. Super people!

Very helpful staff - great experience!

When you can find one, staff members are always friendly and happy to help with your project.

Both my husband & I prefer Home Depot to other home improvement stores most of the time, but we especially love the one on Skyview in KC Northland. We've been there countless times since they opened up. It's laid out well so it's easy to find items; the shelves are usually always straightened & organized so you don't have to rummage around to find something that isn't where it's supposed to be & it's clean - including the restrooms! The greeters are genuinely friendly & almost always offer assistance. The department associates & cashiers are laid back & helpful, & what we particularly appreciate is that the employees are PROFESSIONAL, no matter how young they are. It's so refreshing to go to a chain store and feel like someone honeslty gives a flying flip that you're there & want to make sure your experience is pleasant. Home Depot's employees make eye contact (!), answer questions patiently without acting irritated or like it's the dumbest question they've ever heard or like they don't know why you interrupted them while standing at the counter staring off into space (you all know what I'm talking about). They also take the time to walk with you to show you an item's location or will find someone who can help. A couple recent experiencess... I asked a young woman where to find something right as another customer came up next to me needing assistance so she gave me the aisle number as well as how far down the aisle and on what side. I found what I needed without any problem but a few minutes later she tracked me down at the cashier & wanted me to know that they had a different variety of the product I was looking for in another section that she thought I might want to consider. I don't think I've ever had that happen anywhere else. Then a few weeks later my husband & I were in the store about a half hour before closing & at the paint section with a few questions. The young employee was relatively new & said she'd call someone to help. The woman who came over was so knowledgeable about the paint we were looking at plus suggested a technique to use & the best supplies for the project. She was a tremendous amount of help & saved me an unnecessary trip to a small speciality store I was planning on going to the next day. (I was able to complete the job & really happy with the result.) While checking out my husband asked the cashier if she would call for the manager so we could pass on our gratitude. She did & the night manager turned out to be the woman who'd just given us her undivided attention at the paint counter. That's the kind of service we routinely receive at Home Depot & why we keep going back. We have zero personal affiliation with Home Depot, don't have friends or family who work for them & we have not been paid or offered anything in exchange for this review. We're just very happy customers trying to pay it forward.

The lady at the pro entrance was very helpful and very apologetic for forgetting to deactivate the anti theft device and very helpful explaining how to register my warrantee.

This store is closest to my house and opened a few years ago. I initially had a hard time finding anything. Now I've gotten used to how you organize your store and it's much easier and convenient. Throughout this time, your people have become much more responsive and--more importantly--knowledgeable--so they are able to quickly direct me to a product or to a product area. I also feel that your people care now. This could not be said when you opened here--or for the first couple of years. Credos to your current management. It has taken time and a lot of effort, but you are now my #1 source for DIY and ideas, too! Thanks for continuing to 'hammer' the Home Depot philosophy! It's working for us.