#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(360)412-8804

Rental Center

(360)412-8821

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1325 Fones Rd Se

Olympia, WA 98501

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Customer Store Reviews

  • 4.6 out of 416 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (416)
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Showing 1-30 of 416 reviews
Home Depot experence
Very knowledgeable staff good experence i got just what I needed I will return to the store
by
    • Recommended
    Home Depot experience
    I had a great experience at this home depot when I was shopping for window blinds for the house I had just bought. I had never bought blinds before and Betsy was there and pretty knowledgeable about how to buy the blinds by the width of the window.
    by
      • Recommended
      Fantastic customer service!
      So I had arrived not knowing I needed my receipt for exchanging my Razor-Back which had developed some premature signs of giving up. I was informed of needing my receipt for this as it was part of policy for this brand. However, after doing some thinking as to what to do about this and my not being sure where I had stashed it at home, the associate (Rebecca @ Fons RD Olympia) at the customer service desk said she could instead give me an in-store credit for the value of a new shovel and by so doing I could acquire another. This made the otherwise fruitless trip very worth it!
      by
      • DIY
      • Recommended
      great service.
      I always have great service when I'm ther. everyone is always asking if I need help or need assistance which I really like because sometimes I do need assistance.
      by
        • Recommended
        Great Customer Service!
        Great store for all home improvement needs with very helpful associates! Keep up the good work!!
        by
        • DIY
        • Recommended
        Home Depot
        Home Depot has always been a great store. They have products I need and prices are reasonable. Associates are very helpful when needed. I never have to wait in line. Self Check out is great.
        by
        • DIY
        • Recommended
        Bad Experience
        Purchased item. It fell apart when I got it home. Returned item. Was in the return line when customer service called me over to do my return. Another customer went to the customer service desk and was waited on before me. In the meantime, two people had went through the return line before customer service helped me. I would recommend when returning something, stay in that line.
        by
          Dirty store
          One kitchen cabinet was covered in rat/mouse feces and the second cabinet had feces on the top of teh box. Store needs pest control badly.
          by
            My calm place
            My local store is always clean, the employees are always very friendly and knowledgeable. Not only that but its never to crowded. I like the smell and feel of being there!
            by
            • Pro
            • Recommended
            Fast, Fast, Fast
            Walked in, was ask if I was looking for a specific Item, said yes. Was walk to the 3 products, picked up, the walked to check out. Done, in and out 12 minutes.
            by
              • Recommended
              Very helpful staff and clean store
              This is a great Home Depot to shop at. The employees are always very helpful and they seem to know where things are and what you need for projects.
              by
                • Recommended
                Example: Great store experience!
                The store was clean and organized and I was able to find everything I needed easily. The staff provided the best customer service as well.
                by
                • Pro
                • Recommended
                Great shopping experience
                The parking lot was clean, the store was easy to enter. The motorized scooters were charged and ready to go. I was able to find all that I was looking for and the overall experience was very pleasant, especially Rebecca the checkout gal, she was so nice and friendly.
                by
                • Pro
                • Recommended
                Great one stop home improvement shopping!!
                We were unsure where to find our items, but the sales associates guided us with friendliness, information, and smiles!
                by
                • DIY
                • Recommended
                really good experience today
                Shout-out to all the ladies at this store! Friendly and very helpful--didn't make me feel stupid. Thank you
                by
                • DIY
                • Recommended
                Perfect Store Experience
                I was running late and stopped by HomeDepot to grab a new chain, bar oil and 2 cycle oil for my chainsaw. Just as I walked in the door an associate greeted me and asked if I needed any assistance and I told her "Yes, I'm in a huge hurry where are your chainsaw supplies". She dropped what she was doing, said follow me and led me right to them and asked if I needed anything else. I thanked her and said this was all I needed, grabbed what I was after and headed for check-out. There was no line at check-out and I was in and out of the store in less than 5 minutes... 100% Satisfaction!
                by
                • Pro
                • Recommended
                One of my favor place to shop!
                The store employees are friendly and helpful. The store was very organized and clean. Items were easy to find.
                by
                • Pro
                • Recommended
                My Go-To
                I am a 72 year old woman who just bought her first house! It's never too late! Being a new homeowner not well educated in those things necessary to the upkeep of a home (I can't call the landlord), I go to Home Depot. I find the items necessary for the upkeep and those things I seek to bring a little TLC to my new home. I find the staff very helpful and knowledgeable and I always have a good experience.
                by
                  • Recommended
                  Helpful Associates!
                  I had several unique requests with challenging projects, and the associate was not only helpful, but a great problem solver! He went the extra mile to insure I'd have everything I'd need to complete my project!
                  by
                  • DIY
                  • Recommended
                  Better than Lowe's
                  All store associates that I came across were busy helping other customer. Having some more associates on the weekends would be about the only thing I could imagine that would improve the store.
                  by
                  • DIY
                  • Recommended
                  Happy, hepful and knowelegable staff
                  Mike M, a "Pro Loader" saw me unlading lumber to return. He RUSHED out to help, then he asked if I was going to purchase different lumber. I told him I was. Mike asked if I knew what I needed, then made a list and when my return was complete, my lumber and hardware were waiting for me on a cart, and Jacob was ready and willing to custom cut for me.. In my opinion, the staff of this Home Depot are the best I have found. I have shopped in Home Depot in many different locations and states. This store Is my favorite, I only wish it was the one closest to my home..
                  by
                  • DIY
                  • Recommended
                  Store Personal was so helpful.. JIm in Plumbing is terrific!!!!
                  The store associate was extremely helpful in assisting us in our plumbing needs! Thank-You.
                  by
                    • Recommended
                    Wasting time
                    I went to the store to buy outlet boxes and outlets. I went to the electrical section and was able to find the electrical boxes but not the outlets. I went through the electrical section a number of times thinking I must have missed them. I finally gave up and went to find a associate. He told me they are in the back corner of the store. I can't believe any manager would approve the layout the way it is in this store.
                    by
                    • Pro
                    Very friendly and helpful staff
                    I had to ask three different store associates about three different item locations and they were all on point. It was really helpfull due to the fact that my wife and I were in a rush.
                    by
                    • DIY
                    • Recommended
                    Good answers and help
                    Cassie helped me with my purchase and explained how purchasing flooring installation worked. She was very knowledgeable and gave me answers to questions I had not even thought of.
                    by
                    • DIY
                    • Recommended
                    Great Service
                    The associate spent a lot of time on the phone checking the other store to see that they had a washing machine in stock.
                    by
                      • Recommended
                      allways get help when needed
                      help was there in seconds, allways have good items
                      by
                        • Recommended
                        As always, it is a pleasure to shop at this Home Depot. It is well run, the employees are ALWAYS helpful, polite and knowledgeable.
                        Even though the product I was looking for was in a completely different area from the other light bulbs, Jeff Hines not only knew what I was looking for, he knew exactly where it was.
                        by
                        • DIY
                        • Recommended
                        Great customer support
                        Nice store. Great customer support and assistance.
                        by
                        • Pro
                        • Recommended
                        excellent
                        Store was well kept and associates were helpful. However, they were few in number at certain times.
                        by
                          • Recommended
                          Showing 1-30 of 416 reviews

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