#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(714)288-2311

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

435 W Katella Ave

Orange, CA 92867

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 419 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (419)
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Showing 1-30 of 419 reviews
smooth experience
easy to find product excellent customer service. iwould recomend this store if you need help with any product
by
  • Pro
  • Recommended
Outstanding customer service
Customer service was helpful when the store down the street was very rude stating they couldn't return even with a receipt and all parts.
by
  • Pro
  • Recommended
easy
I had visitied this store two days before, so finding things was fairly easy.
by
    • Recommended
    Nice
    I have to write 50 characters in this field? That is so annoying. I should be allowed to write however many I want.
    by
      • Recommended
      Great Service in Kitchen Remodel Department
      From start to finish, my wife and I had a great experience in the purchase of our kitchen granite countertop. The process of purchase and coordination with Arizona Tile (where we picked out our granite) and with Block Tops (who installed the granite) was very good and well organized. It took only one day to have the countertop installed. Block Top workers were very interested in and had pride in the work they completed. The Home Depot sales associate was very helpful in walking us through the steps in getting the kitchen countertop installed.
      by
      • Pro
      • Recommended
      Good DIY store
      We come to this store often to get things for the house and gardening. Even when we get things wrong, it is easy to return the items and get the correct ones. There are an adequate number of associates to help without being swarmed with people when you don't need any. Often, we are just looking and working out projects and need the time and space to do that. When we need help, we are able to find it.
      by
      • DIY
      • Recommended
      The Service desk is AWESOME!!!!!
      The Employee at the Service Desk that has paw prints on her apron is AWESOME!!!!! She is always helpful & I never have a problem ordering anything online. If it's not in store she goes out of her way to look it up online! Great Customer Service!!!!! Thank you!!!!!
      by
      • Pro
      • Recommended
      always a great experience
      While this location is not the closest Home Depot to our home, we were happy to drop in there while we were out. Found helpful people and the products we needed to get our to do list a little closer to done.
      by
      • DIY
      • Recommended
      BEST HOME DEPOT EVER
      EVERYTHING IS EASY TO FIND, STORE IS NICE AND CLEAN
      by
        • Recommended
        Very NICE helpful staff
        VERY nice friendly helpful staff of people that made me feel comfortable being around.
        by
          • Recommended
          Cashier Helpful
          Cashier Catherine was extremely helpful. When I couldn't find plants that looked better, she gave me a discount on the ones I bought without even asking. Very much appreciated.
          by
            • Recommended
            1 found this review helpful
            Great Shopping Experience
            Received exceptional services on multiple occasions from LEROY and KEN!!!!!
            by
            • DIY
            • Recommended
            Great Associate
            I do a lot of gardening for my home and my daughter's home. Usually, I am in a hurry with questions! Joanae at the Orange Store was beyond helpful, knowledgeable and expedient! She walked me over to selections, and even had another associate help out. I'm sending all my friends there! Thank you!
            by
              • Recommended
              1 found this review helpful
              AWESOME
              FOUND EVERYTHING I NEEDED WITHOUT ANY HASSLE. THE STORE EMPLOYEES ARE GREAT IN FINDING EVERYTHING THAT WAS NEEDED FOR MY PROJECT..
              by
                • Recommended
                Great associates and store
                The store is very clean and organised. Associate Mia was very knowledgeable and friendly . Which made me feel comfortable asking her questions. Which she answered very thoroughly. I will be returning to shop at this Homedepot
                by
                • Pro
                • Recommended
                Super helpful staff!
                Stephanie at the paint department was awesome! She helped me pick out some samples to test in my bedroom. She gave me a lot of helpful advice! Thank you!
                by
                  • Recommended
                  Great experience, fast and efficient!!
                  This store was very organized and made for a very pleasant shopping experience. I will definitely return to this location.
                  by
                  • DIY
                  • Recommended
                  Cull Lumber
                  Home projects during the weekend. If I need wood materials for a home project, I check the cull lumber. For example, 2x4x8 size I don't need 8ft, I need 2ft and normally found in the cull lumber bin. The price is great and I'm not wasting tree either. In fact, I'm using a left-over.
                  by
                    • Recommended
                    Best Customer Service EVER!
                    Leea at the Customer Service desk was AWESOME. We needed help with a couple of things - including an on-line order. Customer Service was slammed, there were phones ringing off the hook, people were unhappy with lines and other things. Leea took it all in stride and treated us like gold. Thanks Leea!!
                    by
                      1 found this review helpful
                      Great store
                      i use this Home depot for work. Quite a bit. Never had a bad experience. Everyone has always been super friendly
                      by
                      • Pro
                      • Recommended
                      shopping at Home Depot is the best ever I would recommend it to friends and family
                      store was clean I was extremely satisfied very helpful staff
                      by
                      • DIY
                      • Recommended
                      Best Door and Window Specialist
                      Craig H. in the Door and Window department (in The Orange Store on Katella) helped me quickly replace a broken (I broke it) JenWeld window glass panel. He took the time to research my old order data, recovered the exact replacement window panel size, and ordered an EXACT replacement. It came in about 7-8 days like he promised, and I it installed in a snap. I got quotes to do the same job from a glass guy who does residential work, $325. I did the work. The window just slipped in the old space, snapped the retainers, and I was done. I spent $113. That Craig is the 'Go To Guy'! Clone him!
                      by
                        • Recommended
                        Craig is the Grill Guru!
                        Craig is an incredible brand ambassador. It was his knowledge, service and willingness to go above and beyond expectations that made my experience so wonderful. He helped me pick my grill, helped load it up...and made sure we had everything we needed to go with it. I am very thankful he was there...and you should be too. He turned this browsing potential customer into a $542 sale. Exceptional performance. Thank you!
                        by
                        • DIY
                        • Recommended
                        1 found this review helpful
                        Great associates!!
                        I came in to purchase a washer and dryer that I had researched and found through HomeDepot.com. The sales associate was extremely helpful, pleasant, and knowledgeable about the appliances I wanted. Kudo's to the associate, A.P. Thanks!!!
                        by
                          • Recommended
                          Retuned a big order no hassel at all
                          I had to return a big online order 3 differnt orders to be honest. the store assc that help me with my return was very helpfull, knowlegable and understanding even though it took some time to get it all done. I also picked up an online order at the same time no hassel at all Thank you very much
                          by
                            • Recommended
                            Best Customer Serive
                            Just want to say that I was blown away by how helpful everyone at this location was when I came in with my family. LeRoy was patient, understanding, upbeat and an amazing problem solver. His manager Pedro was helpful, quick, and honest. I highly recommend this location for their amazing customer service and for being clean and well organized.
                            by
                              • Recommended
                              impressed
                              I have seen a great improvement in the helpfulness and courteousness of the staff in recent years after having been shopping here for the last 20 years. greater availability in the items that once only contractors could get, now the regular do it yourselfer has access.
                              by
                              • DIY
                              • Recommended
                              Mike Moots gives awesome customer service!
                              Mike was kind, knowledgeable and a gentleman. He assisted us from beginning to finish. He saw our needs. Carefully he loaded my car. He made this a great experience! Sisters Kathleen & Karen
                              by
                              • Pro
                              • Recommended
                              Knowledgable associates
                              Every time I thought of a questions I needed answered I could always find an associate near by to ask. They were knowledgeable and helpful. The products I was looking for were easy to locate.
                              by
                              • DIY
                              • Recommended
                              The Best Kitchen Design
                              Our Associate was very knowable and helpful and took our kitchen measurements and reconfigured our kitchen to a more functional one. He looked for ways to save us the most money and yet gave us a great designed kitchen that we will enjoy for years to come.
                              by
                              • DIY
                              • Recommended
                              Showing 1-30 of 419 reviews

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