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Showing 1-30 of 430 reviews
Dec 8, 2016
We have been shopping at the Lone Tree Home Depot for several years and find the employees helpfu...
We have been shopping at the Lone Tree Home Depot for several years and find the employees helpful and knowledgeable. They go the extra mile to help us with our home projects. We recently had a minor problem with an appliance order and delivery and the Home Depot staff worked quickly to resolve the issue. Always a positive experience shopping at this Lone Tree location.
by
Verified Purchase
Recommended
Dec 5, 2016
Ken in Appliances went above and beyond to help us find the best deal on a washer and dryer. We r...
Ken in Appliances went above and beyond to help us find the best deal on a washer and dryer. We really appreciate all of the time he took answering questions and researching options for us.
by
Verified Purchase
Recommended
Dec 4, 2016
Best store, always have items I need in stock, people asking for help, and quick checkout
Best store, always have items I need in stock, people asking for help, and quick checkout
by
Verified Purchase
Recommended
Nov 29, 2016
Just like all the stores. All very similiar is customer care. All depends on which store I'm ...
Just like all the stores. All very similiar is customer care. All depends on which store I'm closer too
by
Verified Purchase
Recommended
Nov 10, 2016
Big Store Small Parking Lot
Great location with as expected quality and cleanliness. Very knowledgeable and helpful staff.
Easy in, easy out. Nice big appliance selection.
by
Recommended
Oct 31, 2016
Excellent customer service
Many employees provided help, at different times and with the same solution!!! Excellent job decoding my trouble shooting and providing me with excellent knowledge!!! Employees are very excited to help!!!
by
Recommended
Oct 31, 2016
This store always has the popular products in stock. The employees are helpful and checkout is qu...
This store always has the popular products in stock. The employees are helpful and checkout is quick. It's a quick trip during lunch hour to get the things I need to complete projects
by
Verified Purchase
Recommended
Oct 24, 2016
Best Store Ever
This is an excellent store for having what you need in stock, the Garden employees are very friendly and knowledgeable. And they have a variety of products. You know it's a good store when you see customers hugging the employees! It's worth the extra time to travel to this store.
by
Verified Purchase
DIY
Recommended
Oct 8, 2016
Wonderful Store
Every time I go to the store, the associates are knowledgeable and helpful, and I always find what I need in stock.
by
Verified Purchase
Recommended
Oct 5, 2016
Best Home Depot!
Products are always easy to find in this store. If you have any questions, there is always someone there to assist you. All employees can tell you exactly where to find what you are looking for and they take the time to listen to what you are trying to accomplish and stay with you to make sure you get what you need. Sometimes have a better solution for your project.
by
Verified Purchase
DIY
Recommended
Oct 4, 2016
Home depot review
Great experience at this location associates are pleasant and friendly!
by
Recommended
Sep 30, 2016
High Expectations Satisfied
I have been in many Hope Depot stores across the country. This is a great location! The staff is friendly and helpful. The store is well stocked, organized, and clean. I needed some help with material selection and installation questions and quickly received some great advice from the knowledgeable staff!
Thanks Home Depot!!!!
by
Verified Purchase
DIY
Recommended
Sep 26, 2016
snow blower
Store has always been great. Plenty of products and employees always happy and helpful. Special Thanks to Ronnie and Angela.
by
Verified Purchase
DIY
Recommended
Sep 19, 2016
Horrible customer service
HORRIBLE customer experience. Good luck finding an associate, and if you do, they may or may not actually help you. You will know you've gotten someone untrained when they shift their weight and look around for another associate to help them, or just give you a blank puzzled look.
by
Verified Purchase
DIY
Sep 18, 2016
Very helpful employees!
Went to three different areas in this store and each time was asked if I needed help and they gave it to me.
by
Verified Purchase
Recommended
Sep 15, 2016
GREAT Store Experience
Very helpful associates & going above & beyond in assisting getting purchases loaded.
by
Verified Purchase
DIY
Recommended
Sep 6, 2016
Good, quick service.
I have never had a lack for customer service when visiting this particular branch of The Home Depot, each representative has been able and willing to assist me, and done so with a smile. Additionally, the self-checkout lines make small item trips a breeze.
by
Verified Purchase
DIY
Recommended
Sep 3, 2016
great store experience
I go to HD Lone tree because i find friendly helpful, professional, knowledgeable people to help me.
this store has good people from appliance sales to gardeners to electrical to plumbing.
I am in this store a lot as I am a committed do it yourselfer...
I always get good help and advice.
I go to this store because of the people... even though it is farther away than the store in
Highlands Ranch. Why? because of the people.
At Highlands ranch they only have cashiers, not knowledgeable sales people.
All your stores are different... because of the people!!
The stores look the same. the inventory is the same, but the people are different!
by
Verified Purchase
DIY
Recommended
Sep 2, 2016
excellent customer service and huge variety of products
I was able to find all the items I needed in my recent project. And for overstock items there was no hassle return. Will sure come back for next home improvement projects.
by
Verified Purchase
DIY
Recommended
Aug 31, 2016
Terrible store
I have shopped at this store for years and for the past 5 or so years, have consistently been disappointed with the quality of service and how well the store is maintained. No matter what time of day or day of the week, it seems understaffed and when you can finally locate an employee, their willingness to help is sorely lacking. I would recommend the Parker store or the Lowe's in Parker over this store any day of the week. It's worth the drive.
by
Verified Purchase
DIY
Aug 29, 2016
Love Checker Krista, so very polite and Helpful
Krista a checker on Wednesday August 24th helped us with a difficult transaction and she stayed patient and friendly and never lost her professional composure. Thank you, my son loves his new BBQ
by
Verified Purchase
Pro
Recommended
Aug 17, 2016
My 2016-08-14 Visit
In stock quick and I found items I needed. Hmmm....tedious web design.
by
Verified Purchase
Pro
Recommended
Aug 9, 2016
Always helpful and friendly
Every time I stop in this store I'm greeted by a friendly staff member and always directed where I need to find everything from my list. More often than not the staff will show exactly where everything is in the store.
by
Verified Purchase
Pro
Recommended
Aug 5, 2016
Kind staff
Got help with several things from several store departments. Everyone was helpful. Even got a discount on the wood for my son's Eagle Scout project. Very kind.
by
Verified Purchase
DIY
Recommended
Aug 4, 2016
OK trip
When going to check out, there were only self-check lanes and one lane near the lumber. Not convenient.
by
Verified Purchase
DIY
Recommended
Jul 26, 2016
Great customer service!
I was extremely pleased with the customer service provided by Laura and Marcia at this location. I will make this my Home Depot, even when I move out of the area.
by
Verified Purchase
Recommended
Jul 16, 2016
Excellent shopping experience
Easier to find materials, employees are very friendly,
by
Verified Purchase
Pro
Recommended
Jul 14, 2016
Customer service
My elderly father and I came into this store with a stressful issue.
Ron in hardware/tools approached us with a smile with the best customer service I have ever had at any retail store!
His product knowledge, awesome personality and excellent customer had us leaving the store happy and satisfied.
Next time I need help, I'm going to hunt him down just for those reasons.
I know my dad will too!
Thank you Home depot for having him as part of your team!!!
by
Recommended
Jul 12, 2016
Plumbing and Electrical Associates are Awesome!
The two associates working in Plumbing and Electrical on Saturday, 7/9/2016 were OUTSTANDING. Both associates were very knowledgeable, courteous and friendly. They helped me tackle a water heater installation project I've wanted to do for a long time. They helped me pick all the right parts and gave me some great tips which made the installation easier, and I'm confident it's quality work, thanks to their help.
by
Verified Purchase
Recommended
Jul 10, 2016
Awful Employees
I've always disliked this store, but since it's close I decided to try it one more time. MISTAKE! The employee I could finally locate for help was rude and curt, not to mention totally unhelpful. I was asking questions about an item in his department, but I got much more information from the packaging than the associate. He could not answer one single question I asked - and I promise I wasn't asking about performing brain surgery. The only employee I truly enjoyed was Renata, the cashier. She couldn't have been more helpful or awesome - if not for her, I would have abandoned my cart and walked out...straight to Lowe's. I will never shop at this location again - if you schedule services over the phone, you'll never hear back from anyone...no matter how many times you call or what the associate tells you.
With other home improvement stores within a short distance shopping here is a frustrating experience you really don't need to waste your time on. (This opinion is based on 10+ visits, and 15+ calls to this location over the last 18 mos.)