#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(973)249-6404

Tool & Truck Rental

(973)249-6410

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

103-179 Dayton Ave

Passaic, NJ 07055

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 301 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (301)
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Showing 1-30 of 301 reviews
It is a nice store
We love to come to this store,it is always clean and things are easy to find. The majority of its employees are friendly.
by
    • Recommended
    This store has a lot and you can find many items with the help of sales reps.
    This store has a lot and you can find many items with the help of sales reps.
    by
    • Verified Purchase
    • Pro
    • Recommended
    On point
    Everyone in this store is awesome ! Big thumbs up to Passaic Homedepot !!!!!!
    by
      • Recommended
      Great store, always has what I need and the customer service has always been exceptional. I can u...
      Great store, always has what I need and the customer service has always been exceptional. I can use other stores of this type but I don't, Passaic Home Depot is the place to shop for me period.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Employees standing around acting talking and acting ghetto among other employees.......they take ...
      Employees standing around acting talking and acting ghetto among other employees.......they take their time when ringing up or returning items.....the employees seem more attentive to other employees needs then customers.
      by
      • Verified Purchase
      • Pro
      Very Satisfied Customer
      Bobby from Hardware and Gabby from Appliances help us everytime my comes to visit. He told me about how good their services are but I didn't believe him until I came with him for a purchase.
      by
        • Recommended
        This store was very clean, and had very helpful and friendly employees!!!
        This store was very clean, and had very helpful and friendly employees!!!
        by
        • Verified Purchase
        • Recommended
        The reason I rate this store so highly was due to the effort of a customer service rep named Kath...
        The reason I rate this store so highly was due to the effort of a customer service rep named Kathie. She went above and beyond to help us. I have to assume the other employees are also motivated to deliver such a great level of service. I also like the fact that they had what I was looking for in stock. It was the second HD I visited in search of what I was looking for. There as HDs closer to my home, but I would not hesitate to return to this store if need be.
        by
        • Verified Purchase
        • Recommended
        Did not have what I wanted. Day laborers hang out all over the parking lot. Came in with my picku...
        Did not have what I wanted. Day laborers hang out all over the parking lot. Came in with my pickup truck and thought they were going to rush me. Looking for work I guess. Didn't feel safe in daylight. Wouldn't go near this store at night.
        by
        • Verified Purchase
        home owner
        Good service and good location not very organized but they have a great selection
        by
          • Recommended
          one of the best homedepot in north nj
          the Passaic home depot is the best home depot of all times
          by
          • Verified Purchase
          • Recommended
          Very pleasant and helpful employees.
          The employees were very friendly and pleasant. They were very helpful when I required assistance.
          by
          • Verified Purchase
          • DIY
          • Recommended
          Poor experiance
          The kid behind the paint counter had no idea what he was doing. He gave me the wrong information and could not make the paint I asked for. He tried for 20 min. and still couldn't do it. I left the store very irritated and had to make a trip to another store where it only took 5 min to make the exact same can of paint. I feel your employee needs more training if he is going to continue working in that dept.
          by
          • Verified Purchase
          • DIY
          • Recommended
          This store has been in disaray from the time it opened
          The shelves are never stock in this store no matter what you look for it is never in the place it should be in. I realize it is sometimes the fault of the customer who looks at something and never puts it back in the right place. Also the open packages could also be the fault of the customer. But I was looking for a a 1 1/2 PVC Cap and all the 1 1/2 PVC parts were in one section The Cap I was looking for was in the Sprinkler section not the fault of a customer the whole box was but in the wrong section. I tried to find someone to ask, lot of luck they must all be on break or texting on there cell phones
          by
          • Verified Purchase
          one of the best stores i been to!!!!!!
          the store is very clean also it have wonderful people working here ! I will come here all the time
          by
          • Verified Purchase
          • Recommended
          supervisor
          Linda is a very great employee. We will always ask for her help.
          by
          • Verified Purchase
          • Pro
          • Recommended
          convienant
          convenient location,friendly faces, good prices,good store layout,the store is pretty clean.
          by
          • Verified Purchase
          • Recommended
          very good store, with a tax break.
          The store has improved over the years, inventory is very good, the employees are knowledgeable and very helpful, The store is clean, and has become my favorite store to visit.
          by
          • Verified Purchase
          • Pro
          • Recommended
          Great customer service
          Great customer service and very efficient and fast.
          by
            • Recommended
            Great Store Experience in Major Appliances
            Salesperson was the best ever. Very knowledgeable and pleasant.
            by
            • Verified Purchase
            • Recommended
            great store
            the employees are very helpful, she tried to give the best quality flowers
            by
            • Verified Purchase
            • Recommended
            Great shopping experience
            Jonathan Vander was our sales person and was absolutely wonderful. He was extremely helpful, knowledgeable and took time to explain things to us and didn't brush us off or make us feel like we were a burden. We had to come back because we had a problem with the 1st time shopping due to a delivery issue, and even the 2nd time coming back he was apologetic and very helpful. Highly recommend. If you need a kitchen appliance, go see him--you will be happy you did!
            by
            • Verified Purchase
            • DIY
            • Recommended
            Great profesinalism
            Employee was so helpfull,polite.They kept trying to help me to long time.Thanks again.
            by
            • Verified Purchase
            • Pro
            • Recommended
            Does any one work here?
            The store is void of associates and the associates that are here do not know anything. Would rather shop at the local ACE but the problem that ACE doesn't always have everything.
            by
            • Verified Purchase
            • DIY
            1 found this review helpful
            great store experienced
            employees are very friendly, very well organized, cashier is great, a lot of selection
            by
            • Verified Purchase
            • Pro
            • Recommended
            Helpful staff
            Bought large amount of mulch. Two employees, Steven and Ernest helped put all materials in car, and would not take a tip for their services. Most helpful and friendly, as was the supervisor who came over to make sure all was right. Well done
            by
            • Verified Purchase
            • DIY
            • Recommended
            very unhappy with your cashiers
            i went to the return desk to check out. it was at 8:44 am. the girl gave me an attitude like i was bothering her....it was an effort for her to help me...in stead of a good morning , how can i help you i get a dirty look like i was bothering her...she rang up my items put bill on desk and change on top of the bill....no thank you...no conversation what's so ever..if she doesn't like her job give it to someone who needs the job.. mxa0309 was nasty and customers dont need an attitude when spending there money in your store. i suggest you hire people who want to work and need to work and get rid of those who don't.
            by
              1 found this review helpful
              Great Expertise
              On my last visit, I needed some plumbing expertise. While looking over the options of gas hoses, it was obvious to me that I needed some help. I had removed my old stove top and needed a new gas hose to complete the installation. I asked a passing sales associate for help and was informed that she really could not help but would get someone to help. I eventually was helped by Peter. Peter easily demonstrated his expertise. He was not showing off. It was clearly obvious from all he explained and by his question. In trying to make me understand, he even walked me over to a stove and illustrated to me what I needed. After returning to my home to finish the installation, i realized that Peter was totally on target.
              by
              • Verified Purchase
              • DIY
              • Recommended
              Easy shopping
              Easy shopping for items looked for. Better selection than Lowes.
              by
              • Verified Purchase
              • DIY
              • Recommended
              Behr Paint is Great
              Purchased Behr Paint. Always had good results with Behr Paint. Behr Paint is competitively priced. The 3.5% Sales Tax at the Passaic, NJ Home Depot helps the budget.
              by
              • Verified Purchase
              • DIY
              Showing 1-30 of 301 reviews

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