#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(801)418-1562

Rental Center

(801)418-1568

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1550 S University Ave

Provo, UT 84601

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 655 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (655)
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Showing 1-30 of 655 reviews
We shop at home Depot allot in traveling .Provo store 4416 is allot better than most.
We shop at home Depot allot in traveling .Provo store 4416 is allot better than most.
by
  • Verified Purchase
  • Recommended
I love this store. They have never let me down in the service and knowledge of the employees.
I love this store. They have never let me down in the service and knowledge of the employees.
by
  • Verified Purchase
  • Recommended
Store was very well organized and easy to find what I was looking for. I had three employees ask...
Store was very well organized and easy to find what I was looking for. I had three employees ask if I needed assistance which was great.
by
  • Verified Purchase
  • Recommended
Love the store just wish there wasnt so much stuff in the aisles, I had to go down many different...
Love the store just wish there wasnt so much stuff in the aisles, I had to go down many different aisles to get to one that my cart would fit through.
by
  • Verified Purchase
  • Recommended
Fantastic customer service! Found a coupon for me and discussed multiple options of the applianc...
Fantastic customer service! Found a coupon for me and discussed multiple options of the appliances I was interested in.
by
  • Verified Purchase
  • Recommended
Helpful hardware folks, many times it's another customer guiding me through something I want to i...
Helpful hardware folks, many times it's another customer guiding me through something I want to install or repair. The HomeDepot app on my iPhone tells me exactly where (Aisle # and Bin #) to find stuff.
by
  • Verified Purchase
  • Recommended
Needs of the customer was sadly missing, store processes seemed more important!
Needs of the customer was sadly missing, store processes seemed more important!
by
  • Verified Purchase
1 found this review helpful
The program to plant vegetables and flowers into your own pots was a wonderful service. The empl...
The program to plant vegetables and flowers into your own pots was a wonderful service. The employees who helped were happy and extremely service-oriented. I will go to this store again.
by
  • Verified Purchase
  • Recommended
Fabulous service today!! Aarron at the contractors desk was awesome! They didn't have an item we ...
Fabulous service today!! Aarron at the contractors desk was awesome! They didn't have an item we were looking for but they helped me find where to get one. Now that is amazing! The kind of people they have there now are so much better than a couple of years ago. Good job to the management!
by
  • Verified Purchase
  • Recommended
Our Home Depot Store is really old. It does not have all the products some of the newer Home Depo...
Our Home Depot Store is really old. It does not have all the products some of the newer Home Depot has, or it appears so. I'm a retired GC and have used this store for decades. The customer service and willingness to help is much better than in the past. See my comments on Jeff in electrical department, most helpful.
by
  • Verified Purchase
  • Recommended
Clean through out ,Nice staff very helpful,and so kind to the old and infirm.
Clean through out ,Nice staff very helpful,and so kind to the old and infirm.
by
  • Verified Purchase
  • Recommended
This store is always so crowded. It is hard to even shop and then when you get what you need, the...
This store is always so crowded. It is hard to even shop and then when you get what you need, the lines are always long.
by
  • Verified Purchase
1 found this review helpful
We have shopped at Home Depot for many years and have always been satisfied with our service. Our...
We have shopped at Home Depot for many years and have always been satisfied with our service. Our last visit was especially good because of the helpful employee Mandy in the appliance dept.
by
  • Verified Purchase
  • Recommended
Store was very organized and employees volunteered information on location for items. I think tha...
Store was very organized and employees volunteered information on location for items. I think that is a life saver!!!!
by
  • Verified Purchase
  • Recommended
I shop here quite a bit and the associates are very helpful. I really like Michelle she’s awesome...
I shop here quite a bit and the associates are very helpful. I really like Michelle she’s awesome in the Lumber Department! She’s very knowledgeable in her products, always helps out when needed and brightens my day with a good laugh. I tell everyone to shop this store.
by
  • Verified Purchase
  • Recommended
We go to this store often for things we need around our home. The clerks are friendly and helpful...
We go to this store often for things we need around our home. The clerks are friendly and helpful. They are knowledgeable about the things being sold in the store and help us find the correct items.
by
  • Verified Purchase
  • Recommended
The customer service employee who helped us was FANTASTIC. We wanted to buy a dremel kit that was...
The customer service employee who helped us was FANTASTIC. We wanted to buy a dremel kit that was out of stock in stores with our gift card, but I guess you can't make online orders with a gift card. So she helped us gather all the accessories that were listed in the kit and bundled them together for us in store. In addition, she was just a wonderful person to work with, very understanding and personable. Overall great employee and great experience.
by
  • Verified Purchase
  • Recommended
The store has plenty of friendly and knowledgeable folks that have helped me on all my trips into...
The store has plenty of friendly and knowledgeable folks that have helped me on all my trips into this store.
by
  • Verified Purchase
  • Recommended
The paint department was fully staffed, working hard, and provided great customer service.
The paint department was fully staffed, working hard, and provided great customer service.
by
  • Verified Purchase
  • Recommended
I frequently shop at this store and normally have a high opinion in regards to Home Depot. I rece...
I frequently shop at this store and normally have a high opinion in regards to Home Depot. I recently shopped here and found that Home Depot has allowed Vivint solar reps walking around and annoying customers. Sales reps are annoying enough but Vivint reps are on another level. I was approached, I politely declined and walked on, they followed me, I said I was not interested, they kept following me telling me about “how it is really cool though”, so I kept walking to avoid them. It’s annoying when you are in a store and approached by sales reps when you want to get your items and move on with your day. Home Depot is great, Vivint solar reps can go home.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The people are always very helpful. Lately it's been a lot more busy, so sometimes it's hard to f...
The people are always very helpful. Lately it's been a lot more busy, so sometimes it's hard to find someone to help, but once I do they always answer my questions well. And they let me check out at returns because that's the side I park on, which is nice.
by
  • Verified Purchase
  • Recommended
The personalized care and service I received when buying a Christmas present for my husband, was ...
The personalized care and service I received when buying a Christmas present for my husband, was above and beyond the norm. Those that helped me did not act annoyed or impatient at all, especially at this busy time of year. They were prompt in helping me find what I was looking for and figuring it all out, and then in helping me load the big heavy item in my vehicle. And they were cheerful the whole time!. It was a very pleasant experience.
by
  • Verified Purchase
  • Recommended
Friendly employees and very helpful. Great prices on materials. Often, good sales.
Friendly employees and very helpful. Great prices on materials. Often, good sales.
by
  • Verified Purchase
  • Recommended
Provo Home Depot store is the best one in the state of Utah. They always have what I'm looking for.
Provo Home Depot store is the best one in the state of Utah. They always have what I'm looking for.
by
  • Verified Purchase
  • Recommended
The employees were very friendly and helpful. The employees who worked in the lot were very helpf...
The employees were very friendly and helpful. The employees who worked in the lot were very helpful in helping load my stuff.
by
  • Verified Purchase
  • Recommended
Has quite a few more people to help than Lowes. Makes getting help a lot easier.
Has quite a few more people to help than Lowes. Makes getting help a lot easier.
by
  • Verified Purchase
  • Recommended
The employees at this Home Depot made purchasing 28 bags of Sakrete simple for a single individua...
The employees at this Home Depot made purchasing 28 bags of Sakrete simple for a single individual! I pulled up at the pickup loading doors, parked my truck, walked into the first register, paid for the Sakrete, the cashier helped me with my coupon, I was done in one minute paying, and walked out with a pro loader named Kenny who helped load my entire truck. And when kenny was finished helping me, he asked me if there was anything else he could do? I thought wow! If every store was only like this! Kenny is the best!
by
  • Verified Purchase
  • Recommended
In my experience, staff members are always very helpful at this Home Depot store. They take the t...
In my experience, staff members are always very helpful at this Home Depot store. They take the time to help and guide you with what's needed.
by
  • Verified Purchase
  • Recommended
I talked to a LOT of workers asking for help(first time homebuyer) and every person was extremely...
I talked to a LOT of workers asking for help(first time homebuyer) and every person was extremely helpful, knew what they were talking about and went above and beyond to help me out and walk with me to pick out exactly what I needed and talk me through tips and suggestions for my house and what I would need!! Excellent customer service. I feel comfortable going back because I know they’ll take care of me.
by
  • Verified Purchase
  • Recommended
So ---Now after filling out the form I find the ending date of the drawing is past. So why did t...
So ---Now after filling out the form I find the ending date of the drawing is past. So why did the employee encourage me to enter???????
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 655 reviews

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