#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(919)501-7414

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4901 Capital Blvd

Raleigh, NC 27616

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 410 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (410)
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Showing 1-30 of 410 reviews
Excellent service
Shannon, Rod & Elaine in cabinetry are a class act & delight to work with. Thanks for everything!!
by
  • DIY
Male cashiers need improved customer service.
Two male associates working at checkout spent more time talking to each other than helping patrons check out. Useless.
by
    Great help from scotty
    I got to the store only a half hour before close with a long list of items from multiple departments such as flooring, lumber and plumbing. My fiancé was very busy and could not go to the store himself so he sent me instead. I had no idea what any of the items looked like or where they could be found. Scotty did a great job spending lots of time with me figuring out where everything was, even though a lot of the items on my list weren't in his department. If it wasn't for him I wouldn't have found anything before the store closed, and we were on a serious time crunch. He also loaded the very heavy and large items for me into my car. I really appreciate him going above and beyond to help me.
    by
      • Recommended
      Outstanding paint sales rep.
      My experience at this store was amazing. The sales person was patient and kind in helping me with a big project.
      by
      • DIY
      • Recommended
      AMAZING CUSTOMER SERVICE!!!!
      Chris was an amazing associate to work with! I had many items I needed, scattered all over the store and all of them heavy/bulky to deal with. He stayed with me until my entire purchase was paid for and stowed in my car. Susan was a big help with the cabinetry I needed. The gentleman who assisted us with the vinyl was amazing and even tried to save me money! WOW - you don't get better customer service than that! It was an amazing experience and took far less time than I had anticipated. Thank you so much!
      by
        • Recommended
        My store experience
        My shopping day was Awesome at home depot!!! I found all of the items on my shopping list for a great price!! the cashier and salespeople were great!! Thanks Home Depot!!
        by
        • Pro
        • Recommended
        complete service
        not only did the associate help me load my siding.....he walked me to the checkout, and walked with me to the SUV and helped me load it on. PERFECT
        by
        • DIY
        • Recommended
        Excellent store experience
        I went to my local Home Depot with a list of items to be used in renovating part of my home. I was not disapointed because I found everything I needed. I only needed the help of an associate to find one of the items. He was so helpful that he actually walked me to the item, rather than pointing and telling me where it might be.
        by
        • DIY
        • Recommended
        Closet face-lift
        They had great products for what I was doing to my closet. The associate that helped me was great and made the trip run smoothly, I wish I could remember his name. He cut down the products I needed to fit my space which I couldn't have done without him.
        by
        • DIY
        • Recommended
        great experience
        I'll keep coming back again, and again. Store was really great to be in. Picked the product, had it cut, helped me load it.....and I was gone. That's business ! ! ! SERVICE
        by
        • DIY
        • Recommended
        great experience/great cusomer service
        associates were very knowledgeable/helpful; very pleased w/product selection/variety
        by
        • DIY
        • Recommended
        Great customer service in the flooring department!
        Brought a client into the store to discuss new flooring options for a residential purchase. The sales associates were friendly and knowledgeable. We worked primarily with Basilio who showed us vinyl flooring, carpet and pad. After making our selections and explaining the scheduling process for measuring, he was able to give us a rough estimate based upon the room measurements we provided. It was very helpful and we are looking forward to seeing the final results!
        by
        • Pro
        • Recommended
        I always get the help I need
        There has never been a time when I've been at the store on Capital blvd. when I couldn't find someone if i needed help. When I was trying to match up moulding yesterday an associate was very helpful in matching it to what I needed, you guys are excellent !
        by
        • DIY
        • Recommended
        Excellent
        I visit this store very often and is always clean and the associated are super nice and helpful.
        by
        • DIY
        • Recommended
        Service worth of coming back again and again
        Very Helpful STAFF and was eager to answer any questions on my siding, cut it in no time. From the Manager to the associates on down... JOB WELL DONE
        by
        • DIY
        • Recommended
        Shopping at Home Depot for us we have found to be convenient and we usually find what we are looking for.
        We were in the garden center looking for border bricks that we had bought at Home Depot before. They did not have the same type bricks so we decided against buying something different. Employees were friendly and helpful. We did buy Vigoro White Marble chips. We will continue to use Home Depot as we usually find what we are looking for. We did buy counter tops from Home Depot after looking at other places and have been very happy with them. We are often running to Home Depot to pick up different items that are needed around our home.
        by
          • Recommended
          Great experience in store
          Rebecca in appliances was so helpful when I was "just looking" that I had to return the next day to order a new dishwasher from her! When I'm ready for that new French door refrigerator, I will be going to her first, instead of "that other store"! Thanks Rebecca!
          by
          • DIY
          • Recommended
          Great help-very good experience!!!
          I had very very good help while trying to locate items and a very courteous, professional sales person-great experience!!
          by
          • Pro
          • Recommended
          Good experience
          Store experience was in line with what I would expect from a Home Depot. The store met my expectations but didn't exceed my expectations based on my previous experiences (numerous) visiting other Home Depots. Probably the most important comment I could make would be to point out the fact that there are never enough associates at Home Depot. It is almost always somewhat difficult to find someone to provide assistance. Once an associate is found, they are almost always friendly, helpful and knowledgeable.
          by
          • DIY
          • Recommended
          Great store & Fantastic staff
          I am an Electrician and I visit the store almost daily and every time I get great service and help with what I'm looking for
          by
          • Pro
          • Recommended
          Great store for home improvement
          Nice storeroom go shopping for home improvement,organize and friendly staff
          by
          • Pro
          • Recommended
          excellent stores!
          The place was clean, the workers were neat, and dressed properly, and excellent service.
          by
            • Recommended
            Enjoyed my shopping!!
            Excellent products and availability at reasonable prices..
            by
            • Pro
            • Recommended
            Store Experience
            I Just moved in a new home was looking for appliances a washer. All the places I checked the associates showed a disinterest or was rude especially one in particular, where I called a three times was spoken to rudely disinterested hung up on. I was willing to pay more for the experience because they made me feel like it was my choice and they cared about what I truly wanted. The associate was so friendly helpful and knew when to back off I'm in the customer service field so that was a true asset. Actually I ended up getting the item I wanted originally at Home depot and got a discount so I am happy Yes I could got it over 150 cheaper but . It would not be the one I truly wanted and I saved for this and I'm truly satisfied the experience makes all the difference in the item purchased. Thanks
            by
            • Pro
            • Recommended
            Consistency is Key!!
            From Staff to Products...you all are always willing to help me. Appreciate the no hassle return policy too! Keep up the great work!
            by
            • Pro
            • Recommended
            Experience with associates
            My experience at home depot was awesome. Associates were very patience and very friendly. Overall It was excellent to all associate I encounter on my visit. They all did an awesome job.
            by
              • Recommended
              Helpful Worker
              I purchased several bags of soil, and several bags of gravel for my yard. When checking out a young man who is an employee at Home Depot offered to take the items to my car for me, I had not asked for help. This was very refreshing!
              by
              • DIY
              • Recommended
              My experience was very positive at this Home Depot store.
              I was happy with the number of associates that helped me. I was especially pleased with one associate named Ulyssis. Ulyssis was very friendly and helpful in lifting a bag of concrete for me. This meant a lot to me because I have a hernia. Ulyssis is an asset for Home Depot.
              by
              • Pro
              • Recommended
              The associates here are knowledgeable and they care!
              There are knowledgeable associates at this store who are willing to help you!
              by
              • DIY
              • Recommended
              Always Have What I'm Looking For!
              Whether I'm doing regular maintenance or working on a big project, this is where I come. They always have what I need to complete the job. They also have a fantastic gardening section.
              by
              • DIY
              • Recommended
              Showing 1-30 of 410 reviews

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