#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(571)203-2084

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1651 Reston Parkway

Reston, VA 20194

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 681 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (681)
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Showing 1-30 of 681 reviews
Julio and Carlos went above and beyond any Home Depot to ensure we got the item and correct price
Julio and Carlos went above and beyond any Home Depot to ensure we got the item and correct price
by
  • Verified Purchase
  • Recommended
We love our Reston, VA Home Depot! This store is always stocked and if you can't find something ...
We love our Reston, VA Home Depot! This store is always stocked and if you can't find something the workers are always friendly and willing to help out! Some of the store's best workers are in the gardening department, they have great suggestions and always go the extra mile to help you carry items to your car (especially the propane tanks). We wouldn't go anywhere else for all of our home needs!!
by
  • Verified Purchase
  • Recommended
Why doesn't Home Depot state the date of the sweepstakes drawing on the survey?
Why doesn't Home Depot state the date of the sweepstakes drawing on the survey?
by
  • Verified Purchase
  • Recommended
Store is very organized, easy to navigate. Friendly Staff, who are always willing to go extra mil...
Store is very organized, easy to navigate. Friendly Staff, who are always willing to go extra mile to help.
by
  • Verified Purchase
  • Recommended
Cash register person, Mr singh, was very helpful & was checking us out super fast and was very pr...
Cash register person, Mr singh, was very helpful & was checking us out super fast and was very professional.
by
  • Verified Purchase
  • Recommended
This a a small inferior location. The inventory system is inaccurate. Online orders are partial...
This a a small inferior location. The inventory system is inaccurate. Online orders are partially or entirelly canceled. When shopping in person, stuff is missing. Employees show several units in stock that are nowhere to be found. Trying to buy here is a waste of time. Go to any other nearby location for a better experience. Fairfax is much better.
by
  • Verified Purchase
Good Customer services. Very responsive people on flooring. Team loaders very helpful ! even ale...
Good Customer services. Very responsive people on flooring. Team loaders very helpful ! even alert while picking up empty carts ofd parking lot.! You don't see that very ofter on other Home Depots
by
  • Verified Purchase
  • Recommended
Cashier 'Oto' was very helpful, polite and offered to assistance me for check out.
Cashier 'Oto' was very helpful, polite and offered to assistance me for check out.
by
  • Verified Purchase
  • Recommended
The associate at the desk for Windows and Blinds, Adam and his manager were very helpful. I had a...
The associate at the desk for Windows and Blinds, Adam and his manager were very helpful. I had a great experience and feel in safe hands when I place my order for the window blinds with installation.
by
  • Verified Purchase
  • Recommended
I wish it was more organized. Often things are out of stock, most recently in the cabinet door ha...
I wish it was more organized. Often things are out of stock, most recently in the cabinet door hardware section and plumbing sections. Items were loose from their packaging and bins were empty.
by
  • Verified Purchase
Very easy and pleasant experience.
Very easy and pleasant experience.
by
  • Verified Purchase
  • Recommended
Staff is extremely helpful and knowledgeable..
Staff is extremely helpful and knowledgeable..
by
  • Verified Purchase
  • Recommended
Reston, VA store has always been good to me. Convenient to my home in Herndon and my rental prop...
Reston, VA store has always been good to me. Convenient to my home in Herndon and my rental property in Reston. Staff friendly, but often busy. Plenty of parking. Plenty of nearby shops in the same plaza to eat, bank, gas, auto repair, and a locksmith store. Well run store this Home Depot!
by
  • Verified Purchase
  • Recommended
Store was clean, friendly staff and easy to find products and help
Store was clean, friendly staff and easy to find products and help
by
  • Verified Purchase
  • Recommended
Good overall. Cheri was great at the cash register
Good overall. Cheri was great at the cash register
by
  • Verified Purchase
  • Recommended
I have been shopping at this Home Deport for years. It is dirty inside and especially outside. ...
I have been shopping at this Home Deport for years. It is dirty inside and especially outside. The blowing trash in the front of the store and parking lanes is always present. My favorite site at this store was the clueless employee who was using a gas powered blower to clean out the garden section while customers were in the area. He created a huge dust choking dust cloud. I reported this ridiculous incident to the on-duty manager who was clueless as to what was occurring in the store. The managers, when you can find them, are usually uninterested in their concern and attitude.
by
  • Verified Purchase
This store is amazing with wonderful customer service workers! Always willing to help and they g...
This store is amazing with wonderful customer service workers! Always willing to help and they get the lines moving!!
by
  • Verified Purchase
  • Recommended
Store clerks and cashiers always very knowledgeable and helpful. Smaller store, but generally we...
Store clerks and cashiers always very knowledgeable and helpful. Smaller store, but generally well-stocked, clean, and they can order special items if necessary. L
by
  • Verified Purchase
  • Recommended
This store although often busy is well stocked. Service is great.
This store although often busy is well stocked. Service is great.
by
  • Verified Purchase
  • Recommended
The store is average. It's not a huge HD and it will do in a pinch. Cheri helped me at the checko...
The store is average. It's not a huge HD and it will do in a pinch. Cheri helped me at the checkout and she was wonderful.
by
  • Verified Purchase
Clean store, well stocked. Mr. Sing takes care of you.
Clean store, well stocked. Mr. Sing takes care of you.
by
  • Verified Purchase
  • Recommended
Mike H in the Garden Center is the best...most knowledgeable and helpful!
Mike H in the Garden Center is the best...most knowledgeable and helpful!
by
  • Verified Purchase
  • Recommended
Generally I find this store adequate. I am recently disappointed by the unwillingness to enforce ...
Generally I find this store adequate. I am recently disappointed by the unwillingness to enforce mask wearing. Given the explosion of cases it is more important than ever for people to wear masks. If retailers want my business they need to make sure their environment is safe.
by
  • Verified Purchase
Julio was extremely friendly. The is a rare but pleasant event in Northern Virginia.
Julio was extremely friendly. The is a rare but pleasant event in Northern Virginia.
by
  • Verified Purchase
  • Recommended
I completed and paid for an online order and all items were shown as in stock at the Reston store...
I completed and paid for an online order and all items were shown as in stock at the Reston store. The Reston store canceled my paid online order without explanation. I only use online ordering for this particular store since I often find the shelves to be disorganized and product missing despite it showing as in stock. In the past the missing items were simply excluded from the order. This time they just canceled the entire order.
by
  • Verified Purchase
It's a Home Depot, like any other Home Depot.
It's a Home Depot, like any other Home Depot.
by
  • Verified Purchase
  • Recommended
The employees of the Reston Home Depot are always helpful and cheerful. Thank you!
The employees of the Reston Home Depot are always helpful and cheerful. Thank you!
by
  • Verified Purchase
  • Recommended
Bring gloves! The store requires you to pick up a scanning wand in order to self-service check out
Bring gloves! The store requires you to pick up a scanning wand in order to self-service check out
by
  • Verified Purchase
The store always has everything I need. The employees are very kind and always willing to help. G...
The store always has everything I need. The employees are very kind and always willing to help. Grace is such a nice person at the register!
by
  • Verified Purchase
  • Recommended
Chris Thompson was great. A credit to your company!
Chris Thompson was great. A credit to your company!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 681 reviews

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