Reviews for Rogers #8445

Did the order online/in-store pickup and saw item was already at the Customer Service Desk. No waiting on the warehouse to find it and get it up to the front.

Great store, great people! Angel and Scott rock. Love the customer service! I love that they hire retired professional, offering help to us "Rookies"!

No live cashers. I had to wait too long to check out.

Good service and good products

Love this store and it's staff, best in the area by far!

Very helpful kind and respectful And the best service I've ever seen in my 45 years of contracting. I have been contracting over the biggest part of the USA East to West coast and the service has all and any of my experiences beat by fare. I Thank You for your very hight quality of service and material's

Home Depot, Rogers excels in customer service oriented associates, quality well and fairly priced products, clean and organized store (especially during the hectic Christmas season) Thank you.

The store is always clean, not to loud inside being a warehouse, employees are very helpful, great proximity to a regional shopping area.

Very friendly staff. Alway there to help and very knowledgeable when you asked questions or advice.

Excellent service and treatment even when you make a return.

I am a retired 68-year old woman. Each time I am in this Home Depot I get the best service. Recently, the salesman went far beyond the expected service by showing me how to actually do the project and what I needed for it to be successful. He was fantastic! Can't say enough good things about this store.

Extremely helpful and friendly staff. We live in Bella Vista so we tend to visit LOWE's for the fast shopping, but they have a limited product amount, then we always land at Home Depot, in Rogers were mostly we can find what we need

I have always preferred Home Depot over competitor stores due to their product lines and friendly/helpful staff. This particular experience went above and beyond when a online return at this store went south. My initial reaction was poor and I raised my voice at the Customer Service Associate at the counter. As I realized my voice was raising, I stopped myself and apologized to her and pleaded for her to keep looking into this. She had every right to ask me to leave and to discontinue investigating my issue, but she was compassionate and professional and continued to process the return after making several phone calls. She spent hours - literally like over 2 hours, on my issue and was eventually able to process the return for a store credit. She even helped me pick out a tool cabinet for me to use the store credit on. So to Veronica (Vee): Again, I apologize for my conduct during the complications of this return and I am so appreciative that you maintained professionalism and genuine concern for my dilemma. That is not something that is trained, that is true character. I hope you had a wonderful Thanksgiving and have a Merry Christmas!!

The store was clean, was easy to find what I needed and the service was very good, very friendly

Great store

Very friendly, helpful staff! Always willing to help and go out of their way.

Other than the appliance department you can't find anyone to help you. If you can they are not very happy to be there. They do not have any registers manned by a person. So if you are paying cash you have to stand in line at the service desk. They are so unorganized there it took me 25 minutes to get a receipt printed.

I was tasked by my wife with a major update to our Christmas decorations. The store employee in that area had to go into their stock twice to fulfill my purchase needs. The entire time she was friendly and super helpful. Then when I went to the self-checkout the young lady working there was just as friendly and helpful. I shop there all the time and will definitely shop there again.

This store is clean organized and very helpful and friendly. My go to every weekend place to get supplies

Always friendly and helpful

Sales rep 5 star. Quick and easy finding right choice for our home. Very knowledgeable and took his time making sure we were satisfied.

Kaitlin is a Rockstar and the biggest reason I will do all my possible shopping here at the Rogers Home Depot

Employees always helpful, usually going out of their way to provide good service.

This store is top notch in my opinion and always willing to help. Love it

I went to Home Depot #8445 in Rogers one rainy night at 8:30 p.m. after work and I needed 20 bags of mulch. I asked an employee to help me in the garden center. His name was Josh and he was more than happy to help me. First he asked me what I needed and made sure I got the best buy. He loaded up the 20 bags of mulch I asked, helped me at the self checkout and loaded the bags in my SUV. Such a nice young man. Thank you Josh and Home Depot for making my experience pleasant. I will always prefer shopping here.

CLEAN STORE AND HELPFUL STAFF

I was working on a project today and had to rush to Home Depot in Rogers for some materials. The store personnel were extremely friendly and helpful in getting me to the right aisle and had me on my way through checkout and back to the job much sooner than expected.

Online order pick up desk Angel is a customer service champion! Funny and efficient. Simply a pleasant early morning delight. (Don't tell her husband.. lol) Thanks for making my in store visit a better one. Hope Angel is there when I return.

The store was well maintained and clean. Isles were clear for foot traffic for the public. Employees were kind and caring. Employees willing to assist me with anything. Didn't matter which department I Went in the employees were very friendly and professional. I might be a small business owner but I have always pleased and satisfied everytime I go to this location. The employees make me feel like I am part of the Home Depot family. To the store manager keep up the good work. Thank you.

Deric at the paint desk was amazing the entire time even when I was being complicated! I definitely recommend finding him anytime help is needed. I am a frequent shopper at Home Depot and he is ALWAYS so nice and puts the customers needs first! I think he deserves Employee of the year!!