#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(989)249-1405

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3132 Bueker Dr

Saginaw, MI 48604

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 541 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (541)
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Showing 1-30 of 541 reviews
Great good experience at this store.
Great good experience at this store.
by
  • Verified Purchase
  • Recommended
The employees were amazing! Went above and beyond for me! I really appreciate that! I recommend t...
The employees were amazing! Went above and beyond for me! I really appreciate that! I recommend this store to everyone! They are seriously so amazing! A special thanks to Bret and Allison for being extra helpful and awesome! Keep up the good work!!(: -Erica
by
  • Verified Purchase
  • Recommended
Great store. Michelle the cashier is very friendly and helpful.
Great store. Michelle the cashier is very friendly and helpful.
by
  • Verified Purchase
  • Recommended
Great overall experience. Associates were very helpful and went above and beyond to assist me.
Great overall experience. Associates were very helpful and went above and beyond to assist me.
by
  • Verified Purchase
  • Recommended
Very nice store. Employees are very helpful and friendly
Very nice store. Employees are very helpful and friendly
by
  • Verified Purchase
  • Recommended
Outstanding customer service! They make your shopping experience pleasant and you really want to ...
Outstanding customer service! They make your shopping experience pleasant and you really want to return.
by
  • Verified Purchase
  • Recommended
The store is very clean, products are stocked so it is easy to find them. As a whole, the staff a...
The store is very clean, products are stocked so it is easy to find them. As a whole, the staff are knowledgeable and have a positive attitude.
by
  • Verified Purchase
  • Recommended
Good service at this store. Friendly, polite employees
Good service at this store. Friendly, polite employees
by
  • Verified Purchase
  • Recommended
Found the products I was looking for with ease. Was able to get assistance at self checkouts with...
Found the products I was looking for with ease. Was able to get assistance at self checkouts with my electronic gift card. The store was clean. There were friendly associates throughout the store
by
  • Verified Purchase
  • Recommended
Superior customer service. Cut a sheet of EPS Poly Insulation I purchased for a project but it wo...
Superior customer service. Cut a sheet of EPS Poly Insulation I purchased for a project but it wouldn't fit into my SUV. Took the sheet back into the store and Bret cut it to the sizes I needed without charge. I would have had to return the sheet if it wasn't cut down and make another trip to the store with a truck. Very appreciative of the help.
by
  • Verified Purchase
  • Recommended
They had exactly what I wanted and knew exactly where it was. I was in and out in no time.
They had exactly what I wanted and knew exactly where it was. I was in and out in no time.
by
  • Verified Purchase
  • Recommended
Good and dedicated staff!
Jason Turner in windows and doors and Jimmy, the store manager I think are awesome people. Made me stop shopping at Lowes and Menards and just getting everything in need from Home Depot as I embark on an intensive remodel ($100,000 job). To be honest it's some staff that seem to be disconnected from customer service but that is everywhere and I don't think a company can overcome that. But if a company follow the Pareto principle hopefully more will follow suit. I understand they don't know what brought me in but I had a fire and replacing a great deal of stuff so I will ask a lot of questions. Therefore, the time Jason spent with me was much appreciated. I would names of folks that I think gave poor service but actuality it's to many factors; tiredness, thinking about a personal issue, stereotypes or it's their natural decorum. Never the less no one made me feel less than just lack of interest. Jason and Jimmy were the factors I chose to go with HD. Overall good store!
by
    I live half a mile from another builder store but I always drive the extra couple of miles to thi...
    I live half a mile from another builder store but I always drive the extra couple of miles to this one because I get help when I need it. All the employees are very friendly and go the extra mile to make sure you get what you need.
    by
    • Verified Purchase
    • Recommended
    Friendly, helpful, knowledgeable employees.
    Friendly, helpful, knowledgeable employees.
    by
    • Verified Purchase
    Wow the customer service is amazing at Home Depot. The associates go out of their way to direct y...
    Wow the customer service is amazing at Home Depot. The associates go out of their way to direct you personally to the products needed to finish your project.. They are friendly, knowledable of the products they carry and the store is clean and well organized. Keep up the good service Home Depot... and Thank you
    by
    • Verified Purchase
    • Recommended
    Great store.....even better people that work there....especially Angela B
    Great store.....even better people that work there....especially Angela B
    by
    • Verified Purchase
    • Recommended
    We were at this Home depot store for paneling. The staff in the area was helpful and courteous. ...
    We were at this Home depot store for paneling. The staff in the area was helpful and courteous. The store is clean and well organized
    by
    • Verified Purchase
    • Recommended
    I was greeted as soon as I walked in the door, and was directed to the area I needed. I then aske...
    I was greeted as soon as I walked in the door, and was directed to the area I needed. I then asked an employee to direct me to the cleaning supplies, and he was helpful. While there an employee asked if he could be of help, and he then helped me select a product. A few days ago, I needed paint and the employee there was very helpful in selecting what I needed, and answered my questions.
    by
    • Verified Purchase
    • Recommended
    A young man named Spencer noticed me pushing a flatbed with top soil to my truck. He saw that I ...
    A young man named Spencer noticed me pushing a flatbed with top soil to my truck. He saw that I walked with a limp. He stopped and came over to me and offered to load the soil into my truck. I have a bad back and it was much appreciated more than he'll ever know. The AMAZING part of the story is that Spencer was off the clock. He gave me a few minutes of his time. He is truly an asset to the Home Depot Team. Keep up the great work Spencer.
    by
    • Verified Purchase
    • Recommended
    The store was clean and neat the staff is very friendly and very helpful making nice and easy to...
    The store was clean and neat the staff is very friendly and very helpful making nice and easy to find what your looking for.
    by
    • Verified Purchase
    Best customer service!
    Jeremy helped me out so much! I will definitely be going back.
    by
      Need an appliance, see Tom Furman. Excellent, no pressure, great knowledge.
      Need an appliance, see Tom Furman. Excellent, no pressure, great knowledge.
      by
      • Verified Purchase
      • Recommended
      We were very impressed by the knowlegable sales help. We were looking for a dishwasher and found...
      We were very impressed by the knowlegable sales help. We were looking for a dishwasher and found exactly what we wanted at a great price. I would recommend this to anyone.
      by
      • Verified Purchase
      • Recommended
      great job
      great job
      by
      • Verified Purchase
      • Recommended
      Should add more pool equipment as chemical at store.
      Should add more pool equipment as chemical at store.
      by
      • Verified Purchase
      • Recommended
      Great customer service
      We went to this Home Depot store and was helped tremendously by Jamie Earle from the garden dept. to find an item...he kept with us until we found it, never giving up...great service!!!
      by
      • DIY
      • Recommended
      Wally Czarnik is an awesome employee. Home Depot is lucky to have him there working. He is very...
      Wally Czarnik is an awesome employee. Home Depot is lucky to have him there working. He is very helpful and attentive, and very knowledgeable at his job. Glad he was there for us during our renovation project. We will certainly be there for future projects in the future. Thanks again Wally !!
      by
      • Verified Purchase
      • Recommended
      Staff is friendly, helpful, and available. The store was clean and well stocked and easy to find...
      Staff is friendly, helpful, and available. The store was clean and well stocked and easy to find what I was looking for. Prices are good too. I ordered online and my fencing project was all ready to be loaded when I got to the store. Really was impressed shopping there as I usually use another store for most things. I do believe that is going to change from here on out.
      by
      • Verified Purchase
      • Recommended
      poor service
      Paid for two items and only recieved 1. Asked the cashier about my other item and she wanted to argue and told me I must've lost it.
      by
        Very clean and neat ,,thanks to Jason Turner we will be coming back many times with our summer pr...
        Very clean and neat ,,thanks to Jason Turner we will be coming back many times with our summer projects .
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 541 reviews

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