#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(989)249-1405

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3132 Bueker Dr

Saginaw, MI 48604

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 542 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (542)
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Showing 1-30 of 542 reviews
Like the product selection!
They almost always have what I need when I need it. The aisles are marked and I usually have no trouble finding what I'm after. Because I'm not a big shopper I can go in, get what I need quickly and I am back home in no time at all. Works great for me!
by
  • DIY
  • Recommended
Excellent staffing
I came for interior paint and related items. Prompt attention from informed staff sped up process and made it very comfortable. Good service is hard to find and I have found Home Depot to be well staffed and very prompt in offering assistance.
by
  • DIY
  • Recommended
Amazing customer service!
Every time my family and I visit this Home Depot we are greeted with friendly associates, always asked more than five million times (and not in a bad way) if we need help finding anything and everyone in the store is so kind and willing to help! I am extremely happy with the friendliness and kindness that Home Depot associates have every time we visit, which is probably twice a week! Our daughter loves riding in the race car carts and getting balloons whenever they're around the store, the men and women working the registers and in hardware always ask if I need help loading my car when I am alone and I am very grateful for that! We will never shop anywhere else for our home needs!
by
  • DIY
  • Recommended
Love this store
In this day and age of the computer, I byt is nice to take in a broken or otherwise unusable part and have an associate actually explain how things work,so that you understand and can repair or replace properly,may be old fashioned but for a home owner its a blessing and a money saver.
by
  • DIY
  • Recommended
The place was a mess
The store was a mess. The floors were filthy, the shelving was dusty and a lot of merchandise haphazardly laying about. They need a floor walker to put things away and do "general housekeeping".
by
  • DIY
We finally found what we were looking for.
We could find what we saw on on the internet as being in stock. We asked a cashier for assistance who called some one and no one showed up. We finally found what we were looking for. It was hidden behind a display of hangers.
by
  • DIY
Went from hesitant to confident
I needed help in electrical for an outdoor project and your associate, Jamie, came to our assistance. He was patient, knowledgeable and gave me confidence to go ahead with my project. It went very well the next day and I'm still grateful to Jamie.
by
  • DIY
  • Recommended
Incredible Help, Great Experience
I had to purchase several items in different departments with a list from my contractor (saves me money by me shopping instead of him) and I was unfamiliar with several items. I had the BEST help in four departments with one guy even calling ahead to another department so the guy was waiting at that department to help me when I got there. BEST help ever. ALways good products at Home Depot, also.
by
  • DIY
  • Recommended
Great experience!
Product was easy to find everyone was helpful prices were great!
by
  • DIY
  • Recommended
Great Store
I love Home Depot store, you can find everything you want
by
    • Recommended
    great store, Clean and service is friendly and knowledgeable.
    I was asked is I needed help from an associate, I didn't see the color spray paint I wanted on the shelf. He located it for me.
    by
    • DIY
    • Recommended
    Very Helpful employees
    Worked with two associates, both were friendly. The first associates took me to the product. The second worked at the register, she was really friendly.
    by
    • DIY
    • Recommended
    A satisfied do-it-yourselfer
    While I was leisurely shopping in the various departments of the store I was helped by no less than 3 employees. Each of the workers was pleasantly helpful, accurate with their knowledge and courteous. This was not my first time shopping this store but was by far the most impressive. I have worked in the service industry for a number of years and I know it is too often we only here from our customers when something went wrong, please accept my heartfelt thanks for a job well done. Excellent team performance my friends..
    by
    • DIY
    • Recommended
    Great Sore Experience Every Time
    Whenever we go to Home Depot, we almost always find what we want and if we can't find it, there is always a friendly sales associate close by to help my husband and I!!
    by
    • DIY
    • Recommended
    Love Home Depot
    Great store to shop; good inventory and very helpful associates.
    by
      • Recommended
      Found It All
      Found everything I was looking for and more! Product availability and variety was great. In middle of revamping part of home and found all that I needed for great price.
      by
      • DIY
      • Recommended
      eh, so . .
      stressed out by management and their hours are being rearranged a lot, often are stretched thin due to lack of full staffing When a associate calls for help with a customer to come in a timely fashion
      by
      • DIY
      • Recommended
      like the products home depot sale
      the store is easy to get to from where i live,and very easy to shop at.
      by
        • Recommended
        enjoyed my visit at the bay city, mi store, the store did not carry everything in stock that i needed
        store associate was very helpful, I enjoyed my visit at this store
        by
        • DIY
        • Recommended
        Saved me Money
        I went in with my list in hand to buy Composite Deck supplies. Bret answered all my questions about the product , and put my deck plan on the computer so I could see how it would look and went over my supply list . he saved me money Thank You Bret for all your Help. Thank You Home Depot for having such great employees.
        by
        • DIY
        • Recommended
        Great experience, was greeted by friendly smile at the door.
        I was looking for flowers for my garden, and was happy with my selection after being helped.
        by
        • Pro
        • Recommended
        Customer Service Forgotten at this Home Depot
        The male who ended up helping me get propane to my car, treated me as if I were stupid or lazy. I can assure you, I am not. I have had three back surgeries, two hand, and one shoulder. I also have neuropathy. I live in pain, 24-7. However, I was trying to make this Memorial Day nicer for my nieces and nephews. You see, we lost my mother and father late, last year. I did not know about the automated system for the propane tanks. He acted quite put out. Your "associate" ruined my day. Thanks a lot.
        by
          good experience got my stuff and left
          They were very busy but they helped as quickly as they could and were nice about it.
          by
          • Pro
          • Recommended
          Associates are very helpful!
          Maria is the best store associate I have ever had worked with. very helpful, we will continue to do business at this location as long as she is there running that pro desk!
          by
          • Pro
          • Recommended
          Help!! I have a mole problem
          I received immediate help in finding products to aid in this problem.
          by
          • DIY
          • Recommended
          Friendly helpful AND available associates
          My experience here was great, from the greeter to the associates, they were readily available, not like the other stores, you have to go through every aisle to to find help!! I was helped as soon as i walked in the dept. And taken care of, i appreciate the help the associates gave me!! Great work!!!
          by
            • Recommended
            excellent customer service
            Best place for a diy'er to get advice in the best way to complete projects. All associates were very knowledgeable and eager to help with any questions I had.
            by
            • DIY
            • Recommended
            Great Results!
            Part of our preparation for bringing more than 200 Saginaw County high school students together for a day of service includes shopping at Home Depot. Maria Theunick at the Pro Desk is amazing - we bring in our shopping list and she makes it happen.And she goes the extra mile to make sure our projects have great results!
            by
              • Recommended
              Customer Service
              Always appreciate the availability of store personnel to help with any questions I have.
              by
              • DIY
              • Recommended
              Wonderful store experience
              Store was clean and check out lady was very professional. Infact the customer before me forgot his items and she was quick on the draw to get him his items.
              by
              • DIY
              • Recommended
              Showing 1-30 of 542 reviews

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