#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(419)609-7402

Rental Center

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

715 Crossings Rd

Sandusky, OH 44870

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 327 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (327)
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Showing 1-30 of 327 reviews
store satisfaction
I was "very" satisfied with this location. Cleanliness, friendly knowledgeable staff,easy to find items at the right price
by
    • Recommended
    enjoyable visit
    Assicates were all smiling and asked if I required help as I walked by. They all were ready to help.
    by
    • DIY
    • Recommended
    great store experience
    I recently shopped at this store and was pleasantly surprised. It was so easy to find an associate to help and everyone was so friendly and helpful. They even gave me a card and I called later that evening. I would highly recommend this store.
    by
    • DIY
    • Recommended
    Fun Place To Shop For Your Home!
    Browsing the store is a great and fun experience. Ran into items not on my list that should have been. Store associates were knowledgeable and excellent help in locating specific items of interest.
    by
    • DIY
    • Recommended
    friendly service
    I needed to purchase some paint today. The lady in the paint dept. was very knowledgeable and friendly. I got my paint and was out of the store very quickly. That's exactly the way I like to shop.
    by
      Excellent Customer Service
      Very friendly and helpful associates. It's nice to see the associates acting like they enjoy their jobs and it's not a chore to be friendly to customers.
      by
      • DIY
      • Recommended
      EASE OF SHOPPING
      THE STORE WAS BUSY BUT THE ASSOCIATES WERE STILL NICE AND THEY DID NOT RUSH FROM ONE CUSTOMER TO THE NEXT LEAVING ONE FEELING LESS IMPORTANT THAN THE NEXT PERSON
      by
      • Pro
      • Recommended
      Grate Store!!!
      clean and had no problem finding the battery packs i came in to buy, even got fast grate help with getting the battery pack off the store shelf.
      by
      • Pro
      • Recommended
      The store is very clean, and received much help.
      The store was very clean. I had no trouble finding what I needed. Thank you.
      by
      • DIY
      • Recommended
      Great customer service
      I was very happy with the help I received from associate
      by
        • Recommended
        Need lighting fixtures? Go to Home Depot Lights Galore!!!
        We were looking for lighting fixtures for an entryway, dinning room and kitchen. After three other unsuccessful stops , I was thrilled with the huge selection at Home Depot. I must say we were there quite awhile as there were several excellent choices that would tie our three areas together. The associate was very knowledgeable and willing to address our concerns.
        by
        • Pro
        • Recommended
        This is our favorite store! We love the associates and their willingness to help!
        This is our favorite store! We love the associates and their willingness and ability to help!
        by
        • DIY
        • Recommended
        Mr. Carroll
        I do a lot of shopping at Home Depot and am generally 100% satisfied. If there is a problem it is resolved quickly. The other big box building supply stores in our town do not know the meaning of the word Customer Service. Home Depot does a great job at the customer service, that is what keeps me coming back.
        by
        • DIY
        • Recommended
        December visit
        The associates were very friendly and eager to be helpful. I don't usually shop this Home Depot as i have historically always liked Lowes better but may rethink my options.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Welcome, HOME....DEPOT!
        Very clean, well managed store with helpful, pleasant employee's to assist.
        by
        • DIY
        • Recommended
        Very friendly employees
        The employee that help me on my decision on purchasing my Milwaukee M18 1/2" Compact Brushless Drill was an awesome guy that was very knowledgeable. And I will be purchasing more tools at a later date from Home Depot.
        by
        • DIY
        • Recommended
        Store experience on 12-01-2015
        The inventory was good, the store was a little too crowded with things but overall a good experience. I had a problem finding an associate to help and had to walk from the electrical dept. up to the customer service desk to find help. A mature gentleman asked if he could help and walked me to the right area and found the item I was looking for. I would suggest a few more associates or have the ones employed walk around more and be on the floor.
        by
        • Pro
        • Recommended
        Content
        Nothing...it was excellent. Experience overall was great. I do most of my shopping at Home Depot.
        by
          • Recommended
          Hard workers
          Everyone in the store was wonderful. Especially Paul in garden. He was very helpful to us. He helped us with all the items we purchased. Lori the cashier was very nice.
          by
            • Recommended
            Store and associate encounter
            We always have wonderful service at this store The associates are always so helpful and always very friendly during our visits. Wonderful team work at this store. We have never been disappointed at this store.
            by
              • Recommended
              Great Associates!!
              The associates in the store are always willing to help you find products you are looking for. They direct you to the area in the store and generally will walk you to the area you need to make sure you have found the product. They are also willing to help you solve problems on what item(s) you need for a task you are about to undertake at home as a DIY project. The associates I have dealt with have always been friendly and courteous.
              by
                • Recommended
                Excellent stores
                I always go to Home Depot over the other competitors. Because they care and your prices are always competitive. Customer service friendly store.
                by
                  • Recommended
                  Great prices, friendly and helpful associates
                  Periodically we need to shop around for our home improvement needs. Time and time again, Home Depot has come through with the most competitive pricing, and very helpful staff to help us find just what we need for successful home repair projects.
                  by
                  • DIY
                  • Recommended
                  The store was clean.i was very happy with the help I receiver ! For the purchase I bought! The help I receive was ok!the rating I got was about 8!
                  Store was very clean! Was very happy with the help I reciver! And for the purchase I brought!
                  by
                    • Recommended
                    Always friendly!
                    This store has always been clean, friendly and helpful. I always return.
                    by
                    • DIY
                    • Recommended
                    Never a bad experience.
                    I don't visit this store often as I live a ways away but when I get the chance I'll stop, even if I don't need anything. There are always plenty of associates willing to help. I've found some great deals that haven't been advertised.
                    by
                      • Recommended
                      Great store experience
                      Great associates to help With finding products throughout the store
                      by
                        • Recommended
                        Great shoping experience
                        The store was very clean and bright. The associates were very helpful. check out was fast. The cashier actually discovered some minor defect on some pieces of tile we were purchasing. She replaced them while we were checking out. This saved us a return trip to replace the pieces of tile and time on the project.
                        by
                        • DIY
                        • Recommended
                        Always Enlightened!
                        The store is always clean, aisles are clear and well marked with their contents, associates are friendly and right there when you have a question or concern. There are so many products to choose from and it's great to have an associate's help to make the decision to buy the right item to fit my needs. I often find items on-line, but learn more after discussion with an associate. I find that most helpful which is why I'm always enlightened by a trip to HD.
                        by
                        • DIY
                        • Recommended
                        I had a nice store experience
                        Store was clean and everyone was helpful. I was able to find the items needed easily.
                        by
                        • Verified Purchase
                        • Recommended
                        Showing 1-30 of 327 reviews

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