#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(614)790-8964

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

5858 Sawmill Rd

Dublin, OH 43017

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Customer Store Reviews

  • 4.7 out of 471 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (471)
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Showing 1-30 of 471 reviews
Helpful associate
Always thought the store was clean and efficient. Sales associate in elec. supply was very helpful and looked for more stock when I took the last off the shelf. Wish I could recall her name but a great help.
by
  • DIY
  • Recommended
Great Store to Shop
People were very friendly, helpful & knowledgeable about the products.
by
  • Pro
  • Recommended
The third employee made the sale.
Michael O. was the third employee we experienced at our visit to the Home Depot on Sawmill Road yesterday (6/26/15),the first two were busy talking to each other as they just walked by us, not Michael O. As my daughter and I walked by him, Michael O. warmly greeted us with a great smile! We were not shopping at our local Home Depot. We located the mower, loaded it onto a cart and headed to the register area. We saw Michael O. and went straight to him for help. He immediately assisted us and complemented us on finding a good deal since we were able to use the price comparison plus 10% Home Depot policy. He called for someone to help us load the 80 pound box into our van. We headed to the outdoor canopy area. After waiting a few minutes I went to the doorway to throw some trash away, Michael asked if we had received help - which we hadn't. He spoke to his manager by the door and stepped out to help us himself. We were very fortunate Michael O. was working yesterday.
by
  • DIY
  • Recommended
Great service
I really enjoy visiting this location of Home Depot because the service is superb. Seems to be an employee on every aisle. Really friendly and makes shopping a pleasure.
by
    • Recommended
    great store
    Help to uses this store, people were very friendly.
    by
    • DIY
    • Recommended
    Great customer service.
    The store clerk gave clear directions. I was pleasantly surprised that the customer service was so prompt. At that other store you have to go hunt for a clerk.
    by
    • DIY
    • Recommended
    Knowledgable Associates
    The associate who helped me was knowledgeable about the product and solving the specific problems I was trying to deal with. Everything he told me was backed up with information also provided by the manufacturer and technical consumer experts. I was given good information that was easy to verify.
    by
    • DIY
    • Recommended
    great store
    I purchase many item at this store. I find the Associates helpful and friendly. I have not had any problems finding what I need
    by
    • Pro
    • Recommended
    Good Experience
    Store associate was very knowledgeable and helpful during the process. We purchased window treatments for our new home. The associate assisted us in the selection process; and she was able to stay within our target budget while still providing quality products.
    by
      • Recommended
      Great experience
      Convenient location and always have what I need. Employees are very helpful and always available to assist with my needs!
      by
      • DIY
      • Recommended
      Excellent store experience
      I went in to purchase new carpet. The entire process took less than 20 minutes. Perfect.
      by
      • DIY
      • Recommended
      Great experience in paint.
      It took a little while for someone to come to paint from another part of the aisle, however it gave me more time to shop--not good for the wallet. I got what I needed, and the store associate was very nice not only to me but to an older couple trying to decide what to do with their deck. She was very patient.
      by
      • DIY
      • Recommended
      Return Counter Clerk - Exceptional
      At the Return Counter this day, the associate, first initial K, assisted me in item returns and other purchases. I noticed there to be a constant line, not surprising this time of year, even while I was at the counter. She retrieved data online that I didn't have, processed a credit, and a subsequent purchase. All in a short period of time. With a smile, humor, and efficiency, showing no pressure under fire. She is an exceptional asset to the store and this company. Thank you.
      by
      • Pro
      • Recommended
      Found my refrigerator!
      I purchased a refrigerator due the excellent help of two associates over two days. They were both very helpful. The first day the associate helped my me contact a company to help me answer some specific questions. This information helped me to make the purchase. When I returned the next day the second associate helped me use the kiosk to make the purchase. My refrigerator has been delivered and installed. I am very happy with your service.
      by
        • Recommended
        yogibear
        All good in the lumber area. Thnx store associate helped finding my item needed. Thnx
        by
        • Pro
        Store Experience
        Every Home Depot we visit the associates are always friendly and extremely helpful. We are in the process of building a new home and we have had to visit 4 different Home Depots and the experience was pleasant across all of them! Thank you for your advise and care!
        by
          • Recommended
          awesome employees!
          The associate who assisted me and the cashier we both so friendly! I like shopping here because everyone is always so helpful and nice!
          by
          • DIY
          • Recommended
          Great customer service !
          Great customer service! Everyone was extremely helpful--one particular person Ron Sanders. His helpfulness and professionalism exceeded my expectations
          by
          • Pro
          • Recommended
          Wonderful Day at Home Depot
          We were offered grilled hot dogs and Popsicles on our way in and once inside the store we were greeted with a hello/smile from every employee. Found everything I needed and prices were comparable and I felt no pressure to buy and wasn't coddled because I was a female like I feel at other home repair stores.
          by
          • DIY
          • Recommended
          Very helpful
          The help I recieved in the tool dept. Was great! The associate was very helpful and knowledgable on the tools I was looking to purchase.
          by
            • Recommended
            Great experience
            All associates in the flooring dept were great to work with. Brad, Ian, Ron, Margaret. All were very helpful. My flooring was installed last week. Love it
            by
              • Recommended
              Good selection
              Store employee directed me to the product I needed and I was out of the store quickly
              by
              • DIY
              • Recommended
              Fine everything you need!
              HD is the first place I go when looking for home items.
              by
                • Recommended
                great customer service expeerience
                excellent service. employees are very friendly and good prices
                by
                • Pro
                • Recommended
                Great store experience
                Great place for household repair needs and gardening supplies.
                by
                • DIY
                • Recommended
                Friendly Staff and Get the BEST!
                Very helpful staff during a busy planting season. Can't wait to come back
                by
                  • Recommended
                  General Store Experience
                  tHIS STORE IS ALWAYS WELL ORGANIZED AND THE aSSOCIATES ARE ALWAYS FRIENDLY AND RESPONSIVE.
                  by
                  • DIY
                  • Recommended
                  Customer Service ..... Above and Beyond
                  Thank you Terri for staying with us from start to finish and for hosting amazing kids club
                  by
                  • DIY
                  • Recommended
                  Nice Store
                  The store was very clean and was very happy with the assistance I got from the associates.
                  by
                    • Recommended
                    Wood Countertops
                    Ordered wood countertops. Associate was assisting another customer so another associate said he doesn't typically handle countertops but would get me started with the process. This was very much appreciated. Mark was very helpful in ordering my countertops and has kept me posted on details. I have had excellent help at Home Depot and this is why I typically choose to shop here.
                    by
                    • DIY
                    • Recommended
                    Showing 1-30 of 471 reviews

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