#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(480)443-4483

Rental Center

Store Hours

Mon-Sat:
5:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

9170 E Talking Stick Way

Scottsdale, AZ 85250

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 392 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (392)
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Showing 1-30 of 392 reviews
Great customer service in returns
I found an associate to help me and he answered all my questions.
by
  • DIY
  • Recommended
Easy shopping
Linda at check out was so sweet. I'm in this store several times a month and everyone is great. The only negative I'll say the man in appliances told me that he knows nothing at all about vacuum cleaners and did not offer to get me help. He was eating a snack as he talked to me. A sale was lost and I bought a vacuum at Costco instead. Other than this, I'm happy with store!
by
  • DIY
  • Recommended
Excellent service!
I had come in on my lunch break to purchase some odd, random things for a Christmas project I am working on and was greeted enthusiastically and had no difficulties being able to locate where all the items were with the help of the store associate (I cannot recall his name at the moment). Super friendly service and didn't make me feel like I shouldn't be in there because I'm a woman. Charlotte the cashier was amazing too! When I stated that I was still missing a few things, she went out of her way to try and find another store that could help assist. I thought that was amazing! I will definitely be returning to this Home Depot and this one alone!
by
  • DIY
  • Recommended
great store experience time and again
Employees were helpful, pleasant and accommodating.
by
  • Pro
  • Recommended
The Home Depot at Scottsdale Pavilions is a Great Store
Although I live less than 1 mile from this store, I rarely come here because my work usually takes me to other parts of the Phoenix metropolitan area. But today's job was close to home so it was appropriate that I visit #0457. It's a very good store with helpful associates and is very, very clean. Also it's usually not very crowded so it's even easier to get the assistance you need when you need it.
by
  • Pro
  • Recommended
Great experience
I had gone to Lowes and they didn't even carry the lumber I needed and I received no help, went to this home depot and not only did they have what I needed , this store was friendly and had great help loading sheet goods into my truck
by
  • Pro
  • Recommended
Particularly good experience
The cashier was outgoing, cheerful and helpful in offering advice
by
  • Pro
  • Recommended
Great store experience
Every time I visit the Garden Department I find vigorous, healthy plants and just what I need. Even though it is a little early for chrysanthemums, I needed them for a special event, and there they were...in a perfect variety of colors. Also pool supplies were right there too. Again, just what I needed! Home Depot is one stop shopping with helpful, knowledgeable staff.
by
  • DIY
  • Recommended
Love this Location
Love this location. Very satisfied with the cleanliness, customer service and Great deals. :)
by
    • Recommended
    Lumber cutter helped my patio roof project go very well.
    Lumber cutter helped my patio roof project go very well. I needed help understanding my patio re-roofing project a little better. My patio roof blew over on to my house and I discovered rotten wood I hand to replace in addition to fixing it. I had never done this before.
    by
    • DIY
    • Recommended
    Great store!!!
    Associates extremely helpful!!!! even when just getting quotes for for future projects. Love this store
    by
    • DIY
    • Recommended
    Friendly and very helpful people at this store!!!
    I have been going to this store for some time and always have had a good experience there. I also have used the contractors available through Home Depot's selection process and have always been satisfied with there work.
    by
    • Pro
    • Recommended
    Garden Shop
    Great cashier at Garden Shop. Helpful, courteous and had a smile on his face.
    by
    • Pro
    • Recommended
    Lack of store personnel
    This is my normal go-to Home Depot store but I've noticed lately a lack of sales associates to offer help when needed.
    by
    • Pro
    • Recommended
    I love this store!
    I can always count on great employees at this particular location.
    by
    • DIY
    • Recommended
    Great neighborhood store!
    I love the convenience of this store's location and the friendly staff.
    by
    • DIY
    • Recommended
    EXCEPTIONAL SERVICE
    HEY! IF YOU ARE IN A HURRY AND NEED ASSISTANCE! THIS IS THE PLACE TO SHOP AS THE ASSOCIATES ARE THERE TO HELP. KNOWLEDGEABLE, FRIENDLY AND ASSIST YOU UNTIL YOU HAVE WHAT YOU NEED. I AM FROM BAKERSFIELD CALIFORNIA AND AM LUCKY TO FIRN AN ASSOCIATE TO HELP.V I TAKE THAT BACK I CAN FIND FOUR OR FIVE TALKING BY CUSTOMER SERVICE AND IGNORING THEIR CUSTOMERS. YOU FOLKS ARE LUCKY.
    by
    • DIY
    • Recommended
    Overall great store experience!
    The store was very welcoming when I arrived. It was easy to locate all of the items i was in need of. the associates were very friendly an willing to help.Checkout was a speedy process and my experience was very rewarding.
    by
    • DIY
    • Recommended
    Great Assciates and Cashier
    The associate and cashier were very knowlegable in there work .
    by
    • Pro
    • Recommended
    My Home Away From Home
    Always friendly smiles and helpful staff to help me with whatever project I want to tackle, And over the years there have been many. Right now I am doing a bathroom remodel ,and it's all at The Home Depot.I Have Purchased sheds online ,and built the foundation for the shed and everything from A to Z to complete the project.Even when I don't need assistance with a project Charlotte is always there to welcome me back with a warm smile.
    by
    • Pro
    • Recommended
    Very Helpful Associate
    Charlotte at the returns desk was very helpful and courteous. Even though it was not her normal position she had no problem stepping right in and helped me out
    by
    • DIY
    • Recommended
    Pretty much, my second home as a Contractor.
    The staff has been very helpful and friendly since 2007, when I began using this store. I truly appreciate the customer service and pro desk for going above and beyond to meet my purchasing needs and online orders as well as the kitchen and bath staff, You guys are the best, Thank you!! I'll see you around, Carolyn, Sandy, Joe, Kathy, Johnny, Warren, Matt, etc... Thanks!
    by
    • Pro
    • Recommended
    Great store Experience
    98% of the times I visit this store I walk out satisfied with all aspects of the visit.
    by
      • Recommended
      great store experiance! Pro desk is the best in town
      best store in town by far. daily customer. will be back tomorrow specifically for the pro desk employees.
      by
      • Pro
      • Recommended
      Always a good store experience
      I almost always find exactly what I need, and often things I don't need but want, at this massive store 3 or 4 miles from my home. It's well organized but when I need help, it's readily available. In fact, store employees often come up to me unsolicited and ask if I need help. They're always knowledgeable and give good advice.
      by
      • DIY
      • Recommended
      Fantastic help from sales associate!
      I was instantly greeted by sales associate KEN DUNCAN who was willing to provided friendly extra help in repairing my old lamp which had a stuck bulb. He removed the old bulb with special tools and actually replaced it for me with a new specialty bulb. He then plugged it in and tested it on the spot for me. I merely had to carry it home. Job finished.
      by
      • DIY
      • Recommended
      Love my Home Depot!
      I visit my Home Depot at least 3 times per week. Everyone is so helpful and knowledgeable, thank goodness because I am not! I always leave happy and look forward to my next visit.
      by
      • DIY
      • Recommended
      Great people make a better store experience!
      My frustrations come from lack of knowledge. When I can tell your employee what projects I want to accomplish and they can show me items to make it work, then I will buy from HD. Chris from Pro showed me a couple of products he thought might help me - if not now, then later- as I have a list of projects. Some, it is too hot to do right now, so they are in the planning stages. Some I have to wait because I have too many others going on. I still ended up buying a few more products than I originally was planning to because I know sooner or later I will need them. He helped tremendously! I know when I go into your store, I will go straight to Chris for help. Then I know I will find what I want and accomplish products with less frustration. As a woman, I have to plan more because I don't have male strength. Though I am married, I LIKE doing projects independently. Plus, because of job scarcity in my field, and children, we chose to be a one income family. It means money is tighter than we want. Doing projects on our own is important but we still want quality. Chris is helping make that possible. The more your employees do this, the more we will purchase our project products from you. Thanks!
      by
      • DIY
      • Recommended
      Great location, good service
      This store, unlike a similar blue themed store, had the parts I needed. I ended up with an extra item I didn't need and the return was easy and fast.
      by
      • DIY
      • Recommended
      Great experience purchasing washer/dryer
      Ronnie Williams was very helpful in selecting a washer and dryer unit for our new home. Sale was great, too!
      by
      • Pro
      • Recommended
      Showing 1-30 of 392 reviews

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