#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(210)304-7061

Rental Center

(210)304-7058

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3111 S.e. Military

San Antonio, TX 78223

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Customer Store Reviews

  • 4.6 out of 482 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (482)
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Showing 1-30 of 482 reviews
I REALLY LIKED THE SERVICE AND KNOWLEDGE THAT THE EMPLOYEE LISA KNEW. SHE WAS VERY HELPFUL ..PRIO...
I REALLY LIKED THE SERVICE AND KNOWLEDGE THAT THE EMPLOYEE LISA KNEW. SHE WAS VERY HELPFUL ..PRIOR TO LISA I HAD TO DEAL WITH THE MANAGER AN OLDER MAN AND I TRULY WAS DISAPPOINTED ON HIS SERVICE , VERY COLD AND ALSO LOOKED FRUSTRATED AND TIRED..I WAS NOT HAPPY WITH HIS SERVICE..I'M GLAD I WAITED FOR LISA'S HELP..MUCH BETTER...THE MANAGER IS IN MY OPINION TO TIRED FOR THAT POSITION ON SATURDAYS. .
by
  • Verified Purchase
  • Recommended
Friendly employees! You can always find someone to assist you if needed!
Friendly employees! You can always find someone to assist you if needed!
by
  • Verified Purchase
  • Recommended
I would like to thank The Home Depot Company for recognizing U.S. American Veterans by giving dis...
I would like to thank The Home Depot Company for recognizing U.S. American Veterans by giving disabled veterans special parking and discounts specifically to America's Veterans.Thank You
by
  • Verified Purchase
  • Recommended
Needed help in paint department and young lady helped. She was busy and I told her I know she wa...
Needed help in paint department and young lady helped. She was busy and I told her I know she was busy and won’t take up too much of her time. She responded with “not to worry that I came first and she will help me until I find everything I needed”. Thank you for that, great experience, wish I got her name, but she was girl working paint department at your store at 5pm on 01/06/19. She is a great employee. Thank you
by
  • Verified Purchase
  • Recommended
The customer service ladies, and the gentleman that loaded my purchases on each of my visits were...
The customer service ladies, and the gentleman that loaded my purchases on each of my visits were helpful, professional, personable, and it went a long way when I kept having to wait.
by
  • Verified Purchase
  • Recommended
the product we purchased was flooring for our kitchen. that went smoothly. but as to the delive...
the product we purchased was flooring for our kitchen. that went smoothly. but as to the delivery date, time and information, Home Depot failed. we were charged for moving furniture when my wife and I moved it . this installation took place (finally) yesterday. today I went to the front desk to return an item which was not needed for installation and the person had hard time refunding amt ($10) . I asked for a manager when told that we would not be refunded the amt charged for moving furniture. mgr never appeared. I told the front desk that I was very upset and wanted the manager but he never appeared and the front desk could not care about it. the installation of the flooring was WONDERFUL and expertly done. I have nothing but praise for the installation of the floor. it is the front desk and paper work at Home Depot that makes me never to enter the store again.
by
  • Verified Purchase
1 found this review helpful
This store at SE MILITARY Store #6988 is the store I was taking the survey for. As I said in my s...
This store at SE MILITARY Store #6988 is the store I was taking the survey for. As I said in my survey, they have the very knowledgeable and helpful people of all your stores that I've been in.
by
  • Verified Purchase
  • Recommended
This is the store for the working professionals. If your in a pinch and need some professional gu...
This is the store for the working professionals. If your in a pinch and need some professional guidance, ask for Jaime at the pro desk. If she can't find it, you do not need it.
by
  • Verified Purchase
  • Recommended
Friendly staff, very helpful, clean store.
Friendly staff, very helpful, clean store.
by
  • Verified Purchase
  • Recommended
Always very clean and organized
Always very clean and organized
by
  • Verified Purchase
  • Recommended
appears home depot does not offer service member discounts to lumber purchases folks may shop com...
appears home depot does not offer service member discounts to lumber purchases folks may shop competitors since they do across the entire store.
by
  • Verified Purchase
Though the amount of pvc pipe I needed was not in stock, I understood that there are many needs f...
Though the amount of pvc pipe I needed was not in stock, I understood that there are many needs for pvc and those types of products move quickly. This had nothing to do with the overall appearance of the store or the professionalism by the employees. The store looked great and the employees were professional and courteous.
by
  • Verified Purchase
  • Recommended
Charlie was very helpful and had a great attitude.
Charlie was very helpful and had a great attitude.
by
  • Verified Purchase
  • Recommended
Brianna, cashier, helped to remedy the situation of lack of product with a fast, friendly and eff...
Brianna, cashier, helped to remedy the situation of lack of product with a fast, friendly and effective solution. Thank you!
by
  • Verified Purchase
  • Recommended
Great customer service. Knowledgeable associates.
Great customer service. Knowledgeable associates.
by
  • Verified Purchase
  • Recommended
Great and caring employees at this store folks... Mama Melissa is da one....runs a tight ship tha...
Great and caring employees at this store folks... Mama Melissa is da one....runs a tight ship that cares about your business and appreciates it....they will make you feel welcome and not inconvenienced by your questions.....
by
  • Verified Purchase
  • Recommended
Friendly, helpful and knowledgeable employees in home improvement excellent service.
Friendly, helpful and knowledgeable employees in home improvement excellent service.
by
  • Verified Purchase
  • Recommended
Very clean and you all had what I needed
Very clean and you all had what I needed
by
  • Verified Purchase
  • Recommended
good store easy to get to ( convient)
good store easy to get to ( convient)
by
  • Verified Purchase
  • Recommended
Store was as orderly as expected for a hardware store. All employees had a Pleasant aura and mann...
Store was as orderly as expected for a hardware store. All employees had a Pleasant aura and mannerism. Items were easy to find. Store was very clean and bright.but, why do so many inquiries about a persons email address? It was already given at start of survey.this is why many people don’t want to do this. “ it is so redundant”
by
  • Verified Purchase
  • Recommended
Stores inventory in store and online is always stocked with the supplies I need! Employees are al...
Stores inventory in store and online is always stocked with the supplies I need! Employees are always helpful when help is needed!!
by
  • Verified Purchase
  • Recommended
Definatly a great store to shop for all home items and. have a great garden dept.
Definatly a great store to shop for all home items and. have a great garden dept.
by
  • Verified Purchase
  • Recommended
VERY FRIENDLY AND HELPFUL STAFF.
VERY FRIENDLY AND HELPFUL STAFF.
by
  • Verified Purchase
  • Recommended
The store is very organized easy to fine what your looking for help is there when you need it als...
The store is very organized easy to fine what your looking for help is there when you need it also clean store and employees greet you when you inter store the paint department is awesome employee friendly and helpful Not like Lowe's where you have to wait for a long time to get
by
  • Verified Purchase
  • Recommended
I love this store. People are so friendly and knowledgeable. They really enjoy what they are doin...
I love this store. People are so friendly and knowledgeable. They really enjoy what they are doing, despite the difficulty they have with mean customers. This is my home away from home.
by
  • Verified Purchase
  • Recommended
Best store ever clean and awesome employees that ask if you need help.
Best store ever clean and awesome employees that ask if you need help.
by
  • Verified Purchase
  • Recommended
We felt welcomed and not an imposition by clerks and service personnel. The store was neat and in...
We felt welcomed and not an imposition by clerks and service personnel. The store was neat and in stock on the items we were shopping for. We could find clerks to answer questions. Overall a great experience.
by
  • Verified Purchase
  • Recommended
Wow all the employees at this location were great! They were knowledgeable and friendly and went ...
Wow all the employees at this location were great! They were knowledgeable and friendly and went out of their way to offer advice . Go see Vere at the service desk to apply for a credit account, she did a great job for us. Mariono was outstanding, making sure we had a great experience
by
  • Verified Purchase
  • Recommended
found what I was looking for in short order allowing me to have the time to do more looking aroun...
found what I was looking for in short order allowing me to have the time to do more looking around and made extra purchases.
by
  • Verified Purchase
  • Recommended
The salesperson in appliances was very helpful. She found a washing machine in stock like the on...
The salesperson in appliances was very helpful. She found a washing machine in stock like the one we wanted. Checked us out and made sure it got loaded for us. Very helpful and professional!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 482 reviews

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