Reviews for Sebastian #8545

Good store overall. Some new employees don't know the layout yet and just grunt and point, but the employees that have been around for awhile are great and go all out to help. Personally, I'd like to see all employees and customers wearing masks. I'd feel safer and I'd bet that if all the employees wore masks that more customers would wear masks too. We are a vacation community and have visitors from everywhere.

Cashier Dorothea was friendly a d helpful.

I have been shopping at the store for 13 years. I have never had a bad experience or issues of any kind. Many of the associates have been their since my first trip and are still their. The store is clean and the folks their are friendly and very helpful. As a senior citizen I sometime get a little turned around but their is always someone nearby to help me find what I need. It feels a lot the old time neighborhood hardware stores of my day but with a greater variety of products.

Very nice store, employees seem willing to help. Could use more people on check out. I don't like self check out.

This store has hired people that are OUTSTANDING!!! They are so customer service oriented and we are fortunate to have them in our neighborhood! They care and I am never disappointed with their attention to help in any way necessary.

Great location, excellent service.

Best Home Depot EVER!! Great customer service, Clean, helpful, and kind employees. Thank-you!!

Good store. Sometimes difficult to find an employee for assistance.

Curbside pickup is the best around.

Was in Sebastian Home Depot today. Needed supplies for my real estate job. Wish i remember their names, a very nice middle age woman with sturdy boots and a young man with red hair. They both went out of their way to explain power drill and many other things i bought after their excellent knowledge was shared with me! Very refreshing to see Helpful and Friendly people, especially with what is going on currently.

Great employees.

I had a very good experience in this HD store. Very friendly and helpful associates.

I have always found the employees at Home Depot to be extremely helpful when I am requiring assistance. Their knowledge of the stock and location has always been right on and if it wasn't they would find out very quickly.

I love this store. Every visit, in multiple departments, has been positive. Thank you for all of your help - I see you all working hard to make customer’s experiences the best they can be! I highly recommend this Home Depot & will continue to use them for my home needs.

Only a few of the guys want to help you. The bigger guys just stand around talking to each other, when you get near them they act like your not there. Most of the newer young people are very helpful, let's just hope they don't learn the way of the employees that have been there for awhile. I deal with other home depots in other states and they seem to have better control over the employees. I usually only use HD but if there were another place to purchase lumber in Sebastian I would probably use that.

Very friendly, helpful staff!

very close by, clean and well stocked. was able to receive assistance quickly when needed

nice

Clean, stocked shelves. Friendly floor help (just need more of them). Customer service was excellent.

This store is very convenient to where I live and it’s always available for a quick shopping. All the items I need are usually in stock or readily available.

FOUND EVERYTHING I NEEDED. JUST BOUGHT ALL NEW APPLIANCES FROM THIS STORE TOO.

This store has lots of happy employees which is so nice to deal with.

I go to the store quite frequently and fortunately you have a female employee by the name of Laura who knows everything about this store. Whenever I enter this store I always look for a blond shock of hair that belongs to Laura. She is extremely knowledgeable about the whereabouts of everything from plumbing to lumber to paint. She never disappoints.

close easy convient clean

The store was neat and clean but most importantly, had sufficient staff to answer my questions, offer support and even escort me to the next department I needed to complete my purchases for a project. I am a new resident to the area and they set such a friendly, helpful tone that I will definitely return when I'm in the area.

The cashier, Alicia, was very pleasant and welcoming. Always someone to help you if you can't find anything and willing to assist you.

Friendly staff. Nice clean store, well stocked

This store was nice inside and organized

The employees are genuinely happy to work there and assist you. Anytime I ask for help, I am escorted to the proper department. The Cashiers are friendly and helpful. The return desk needs additional training. We had a product that they refused to return or credit - we had purchased it at the Sebastian store just the week before when renovating our kitchen. We are Pro customers. I should of asked for a manager. I needed to make new purchases, the return desk refused to let me leave it there while I needed to retrieve the items that we had on our list. Needless to say, I went elsewhere for purchases and HD was out about $800.00. I have also seen other people at return desk go through the same thing as us. I was mortified, humiliated and embarrassed. As a business, we visit HD at least twice a week.

good