#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(201)271-2413

Rental Center

(201)271-2405

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1055 Paterson Plank Rd

Secaucus, NJ 07094

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 257 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (257)
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Showing 1-30 of 257 reviews
best people service
people work their are the best in service they go out of there way to help you
by
    • Recommended
    Good Associates & Good Products
    Have a good temperature (A/C) inside the store & clean REstromm & entire store
    by
      • Recommended
      Excellent experience
      Every one was very pleasant had a great experience
      by
      • Pro
      • Recommended
      Ryobi-4-Cycle Gas Straight Trimmer - Awesome buying on-line and Store Pick-Up
      Ryobi-4-Cycle Gas Straight Trimmer - Awesome buying on-line and Store Pick-Up. The store was very clean and well stocked with the items I needed.
      by
        • Recommended
        AMAZING ASSOCIATES!
        RETURNS CASHIER, I BELIEVE HER NAME WAS CARLI, WAS VERY FRIENDLY AND UNDERSTANDING! FIRST TIME I EVER RETURN SOMETHING AND AM WELCOMED WITH A SMILE!
        by
          • Recommended
          I always find what I am looking for
          Customer service is very nice and helpful and I always find what I'm looking for at the store
          by
          • DIY
          • Recommended
          NICE VISIT
          NICE VISIT, NICE PEOPLE, A LOT OF HELP IF I NEEDED IT.
          by
          • Pro
          • Recommended
          very helpful associate(Jullissa)
          went in to order a stove and dishwasher. I thought it was going to be a long process. Lucky enough to get Julissa in customer service to help me. she was very pleasant and knowledgeable. I was out of there in 10 minutes. She also explained the various extended warranties and how I could save money if I took two five year warranties, which I did.
          by
            • Recommended
            Great experience
            I purchased a stackable washer/dryer with delivery and removal of old unit in under 40 minutes. It doesn't get any better than that. Kitchen and bath displays looked awesome. Overall a stress free experience.
            by
            • DIY
            • Recommended
            shopping experience
            lack of store associates to assist in finding a product. Found one associate in an aisle helping another customer, i went and stood next to him patiently waiting for my turn without interrupting, however the associate walked past by me with the customer he was helping knowing that i was standing there without acknowledging me or letting me know he will be back to help me. i was simply ignored and had to walk back to the aisle to find the product i was looking for. basically it is a self service experience. A sales- associate while helping a customer needs to be aware of the surroundings. it is understood you cannot help more than one customer at the same time, however it takes a second acknowledge a customer to wait.
            by
              • Recommended
              The best experience I had in a Box Retail Store!
              From the moment my son and I walked into this store we where greeted with friendliness and kindness by Anne G. Who right away rushed to get me a electrical shopping cart for my comfort and convenience. Soon after she guided my son and I to meet with Alex F. at the Pro-Desk who got everything I needed and even loaded the items into my car with out event asking. I'm handicap and it is very hard for me to move around never the less shop and thanks to the help of these two associates not only we got everything we needed but more important we got an experience we won't soon forget. My son and I want to take the time and thank Anne and Alex for the outstanding service they provided and Hope Depot managers and co-workers should learn from them.
              by
              • Pro
              • Recommended
              A pleasant and unexpected experience.
              Good service and good explanation. Store despite the late hour it orderly and showed what I needed.
              by
              • Pro
              • Recommended
              enjoy shopping at home depot in secaucus
              very nice store with knowledgeable employees pleasure to shop
              by
                • Recommended
                GOOD EXPERIENCE AT HOME DEPOT!
                FOUND WHAT I WAS LOOKING FOR . GOOD PRICE. GOOD SERVICE.
                by
                • DIY
                • Recommended
                GREAT
                GREAT PROFESSIONAL HELP THEY KNOW THERE STUFF !!! COME CHECK OUT THIS PLACE
                by
                  • Recommended
                  Very happy with Rosa's help!!!
                  I was lost and Rosa help me find my way and able to complete the project in time!!!
                  by
                  • Pro
                  • Recommended
                  Great
                  Products are ver easy to find and they always have what am looking for.
                  by
                    • Recommended
                    Best
                    Very nice staff and helpfull paint and other department helpfull
                    by
                      • Recommended
                      Home Depot Paint Department, Secaucus
                      When buying paint, the Associate who helped me was easily available, knowledgeable, courteous and helpful in matching colors, giving me advice concerning paint sheen, amount of paint needed. He was friendly and eager to make sure that what I had chosen was the correct amount, then mixed 10 gallons of paint in less than 30 minutes, I couldn't have been happier with the service, his advice re floors, walls and trim paint. Along with all this great service and product (Behr), I was also given a Memorial Day rebate and told I could apply on- line. Amazing. Customer service was quick and polite when paying . I was surprised, overall, how quickly the ordering, preparing and check out was completed. The store felt clean, well-lite and when I had asked for a particular associate who had helped me previously, he was called over the loud speaker and came immediately. Thank you Home Depot Paint Department, Secaucus, Happy Consumer !
                      by
                        • Recommended
                        Always satisfied
                        The store is always clean and stocked. The associates are all knowledgeable and kind. Our facility is very close to this store and the comfort of knowing you are going to find what you need is great!
                        by
                        • Pro
                        • Recommended
                        EXCELLENT!
                        Thanks to Franklin in plumbing & Maya in tile I walked away from the store feeling confident about my project. Thank you for the help!!
                        by
                        • DIY
                        • Recommended
                        Very helpful staff
                        Compared to the stores I normally visit, the staff (at least 3 different members) at the Secaucus store went above and beyond to be helpful during the short time that I was there.
                        by
                        • DIY
                        • Recommended
                        Great visit
                        The cashier was very friendly and helpful I had a great time
                        by
                          • Recommended
                          great customer service
                          cashier was very friendly and loader person very helpful...
                          by
                          • Pro
                          • Recommended
                          Worth the trip.
                          You can tell from my zip code that I live in NYC. My sister lives in NJ. I normally wait until I'm visiting my sister to go to Home Depot, because the staff at your store are so helpful and knowledgeable. Your hiring practices lead me to believe that this is a management with eye for good business practices and a heart for people.
                          by
                          • DIY
                          • Recommended
                          Fun
                          Very easy to find because it was clean and organized
                          by
                            • Recommended
                            Good store experience!
                            The store was clean and organized. I was happy to see that associates were available to assist with my purchase.
                            by
                            • DIY
                            • Recommended
                            very friendly employees clean store well rrecommend
                            Satisfied with the associates very helpful and polite Store was very clean and in good shap
                            by
                              • Recommended
                              Helpful Store associate
                              I was happy when a store associate guided me to exact location and picked up the product for me as i wasn't able to locate. The store was well organized. the cashier was too friendly and very helpful
                              by
                                • Recommended
                                wonderful
                                This store was very clean with friendly wokers who dont mind helping there customers
                                by
                                  • Recommended
                                  Showing 1-30 of 257 reviews

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