#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(847)214-3512

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

440 Randall Road

South Elgin, IL 60177

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Customer Store Reviews

  • 4.8 out of 441 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (441)
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Showing 1-30 of 441 reviews
super friendly
awesome experience well staffed fair pricing AAAAAAA
by
    Home & Garden
    Very impressed in my last two visits. The staff are very knowledgeable on the plants and flowers to the extent that it made me want addition garden items now vs later. So I spent over $100 vs just $20 these tw trips.
    by
      Best Servcie
      My comtinual visits to the Home Depot in South Elgin on Randall Rd are consistantly met with friendly people and competent assistance.
      by
        storage room shelving
        good experience; had what we needed at a decent price
        by
          Pleased
          Pleased with products. Everything I needed was in stock.
          by
            spring cleaning
            employees helped me find all my cleaning needs to get our home ready for the summer. your people were extremely knowledgable in helping me pick the right presure washer.
            by
              5 star
              i love this store over lowes or menards and wish it was closer to my house.
              by
                Very Helpful
                Very friendly and knowledgable staff. Gave useful information.
                by
                  Awesome Customer Service
                  If you want to experience the very best in customer service, visit the Home Depot in South Elgin, Illinois.
                  by
                    Window treatments
                    Associate was unfriendly and not willing to listen to what we needed. It also took far too long for our blinds to be transferred from the Batavia store. It shouldn't take a week to receive blinds from a store 20 minutes down the road. Also, this associate needs to be trained better, and also needs to be more friendly, regardless of how busy the store is at the time we were there. The salesperson ID on our receipt is JH13E3 so you can identify her.
                    by
                      Customer Service
                      The customer service, from check in to check out is superb, as is the excellent manager of this facility. Problems are corrected and resolved with a smile.
                      by
                        Always helpful and the best prices
                        I have never been disappointed with our local Home Depot store. The staff is always in an upbeat mood and are very helpful with anythihng I have asked.
                        by
                          plumbing
                          The service I received was exceptional. LARRY in the plumbing dept was a real pro with a wealth of experience in the field.He answered all my questions and was able to solve my problem.
                          by
                            Outstanding Team
                            We needed help and your team gave it to us in flying colors. Jerry in plumbing, Gary in electrical, Jim in Pro and Ami at check out do your store proud. Your store is always neat well stocked and very friendly. Keep up the good work!
                            by
                              Good Prices, Great Employees
                              Previously, I had the impression that Home Depot was a little more expensive than the other local home improvement store. We checked prices and found that they were actually LOWER at Home Depot for the items we wanted. The employees were all super friendly and helpful.
                              by
                                Good Associates
                                Very nice people. They are the stores strongest asset
                                by
                                  Fantastic Expirence
                                  Needed to get several gas lines cur and threaded. Jerry in plumbing rocked and was a seasoned professional.
                                  by
                                    Awesome
                                    Easy to find every thing. Associates allways asking if you need help and they always help you when you need help.
                                    by
                                      Jerry, Customer Service
                                      As mentioned previously, Jerry, in the plumbing dept. was very helpful and was able to answer all our questions and gather all the parts we needed. We think it's really important when going to Home Depot that the employees are able to answer the technical questions and Jerry was great.
                                      by
                                        decking
                                        was building deck steps, the guy was very helpfull
                                        by
                                          customer service at home depot in south elgin
                                          The service was friendly and helpful. The store was clean and organized.
                                          by
                                            Helpful, friendly staff
                                            This store has a wonderful staff that is consistantly available for any help you may need.
                                            by
                                              PLumbing
                                              We had a great expirience at this store when looking for a hot water heater. The associate we had was so knowledgeable and he was able to answer any questions we had. It made this trip worthwhile.
                                              by
                                                I did it and you helped!
                                                What a great company! I purchased a Lifetime Yard Shed from HD online and needed to build a deck to support the shed. While at another HD store I saw a brochure for Dek Block and decided to use these and their plans to build my deck. Commendations to the associates at the S. Elgin, Il store for helping me to get all the materials I needed. Jim K Pro DH, Chris from Flooring who personally got the dek Blocks from another store and Mario Pro Loader who helped load my rented HD truck. I am amazed at the help and the way the associates went out of their way to take care of me and help with my purchase which was over $300. Thank you Home Depot. Yes I did it and you helped/
                                                by
                                                  very nice
                                                  I found product right away and felt that it was priced reasonably
                                                  by
                                                    customer service
                                                    Good service! Thanks!
                                                    by
                                                      Great Employee
                                                      Michael approached me if I needed help and he took the time to help me find the right hardware to build a project. He came up with some very clever ways to make my project work!!
                                                      by
                                                        Toilet Replacement
                                                        Home Depot has never let me down. I can always find my merchandise in stock, if not, a raincheck or floor display is offered to me. That, I appreciate!
                                                        by
                                                          Great Plumbing Assistance
                                                          I had a dripping shower that predated buying the house. I didn't know the brand for a replacement cartridge. Jerry looked at the picture on my phone, identified the brand, told me how to remove the old one and install the new one and pulled all the materials I would need off the shelf. Saved me from having to call a plumber.
                                                          by
                                                            Love Love Love Shopping at Home Depot!!!
                                                            I Love shopping at Home Depot!! The Associates are always so freindly and willing to help me find everything I need and that makes me so Happy!!! :) Great Job!!! Thank you !!! See you at the store soon...
                                                            by
                                                              Showing 1-30 of 441 reviews

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