#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(704)587-3082

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

14310 Rivergate Parkway

Charlotte, NC 28273

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 504 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (504)
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Showing 1-30 of 504 reviews
Had exactly what I needed.
The store was clean & well lit. An associate met me at the door and directed me to the product I came for. Very helpful. Price was reasonable.
by
  • DIY
  • Recommended
Great associates experience
I was setting up my child's new bed (good old IKEA instructions and I don't agree) and I accidentally screwed something wrong and it would not come out. I took the piece to HD and was hoping someone could suggest what to do. An associate named Doug was very knowledgeable and helped me immensely without making me feel like a klutz in addition explained how the other parts should go and let me know i could come back or call in for any clarification. When checking out I noticed it was the same cashier that was so genuinely friendly and professional the last time I was there. I made sure to get her name this time, Monique. She is one of those people that just makes an impression on you because you can feel and see their genuine kindness. HD is my go to place from now on.
by
  • DIY
  • Recommended
Always helpful!
Always have a positive experience at this store. Product selections cover a very wide range. Flowers and plants offered are outstanding.
by
  • DIY
  • Recommended
OVERLY FRIENDLY
EVERY CORNER WE TURNED SOMEONE WAS IN OUR FACE EITHER ASKING IF WE NEEDED HELP OR ASKING WHAT TYPE OF AIR CONDITION UNIT WE USED IN OUR HOME... HOW IS AN A/C UNIT AND TOILET PLUMBING RELATED???
by
    Matt was AWESOME
    The cashier that checked us out was awesome! His name was Matt and if you guys stop by, make sure you get Matt. He was extremely helpful with locating anything we needed in the store and was just a pleasure to be around.
    by
      • Recommended
      Great store
      I love the customer service on this store, people is really helpful and nice.
      by
      • Pro
      • Recommended
      Lond Distance Service
      I want to thank Diana for her great customer oriented mentality. I spoke w/ her from CA.. and she completed my order promptly and very properly.
      by
      • DIY
      • Recommended
      Was looking for a ceiling fan and found exactly what I wanted at Home Depot. The associate was most helpful and I appreciate his expertise inquirie.
      Outstanding service from all the associates while making the ceiling fan purchase. Cashier was very friendly in checking out process. Also needed help to put box in my car with another willing and able associates. Terrific service.
      by
        • Recommended
        Very Helpful
        The associates are knowledgeable, friendly and helpful. They go above and beyond to assistant their customers!
        by
          • Recommended
          The store was great!
          So normally I prefer shopping at Lowes but this store is by far better than the Lowes near me. This store will be where I buy my home improvement needs from now on.
          by
          • DIY
          • Recommended
          GREAT SERVICE
          The associate was very helpful with assistance in the check out process.
          by
          • DIY
          • Recommended
          always helpful in every way.
          I always enjoy shopping in this store and so does my wife. we are never disappointed.
          by
          • DIY
          • Recommended
          GOOD EXPERIENCE
          I WOULD NEVER EXPECT LESS. THE OTHER COMPANY CANNOT COMPARE WITH HOME DEPOT.
          by
            • Recommended
            Nice Store
            THE STORE IS ALWAYS CLEAN AND THE ASSOCIATES ARE VERY HELPFUL UNLIKE GOING TO THE L WORD STORE AND GETTING NO ASSISTANCE.
            by
            • DIY
            • Recommended
            Bought a great refrigerator thanks to Anthony Dagostino!
            Anthony Dagostino was so helpful-not the first time dealing with him, that is why I come back to HD! After talking on the phone about a refrigerator we were interested in buying, he had the information regarding this refrigerator ready and printed out when I showed up to meet with him today. He made purchasing this LG Refrigerator effortless, all I had to do was sign. He even sought and received permission from the GM to get 24 mo. finance on the $4120.00 we paid for this unit. Anthony is a very intelligent man, and he really knows what he is doing! He is a really nice human being and a credit to Home Depot. I can't say enough about all the positive qualities he has-he is a real gem! Take good care of him-I want him around for a long while. As long as he is at Rivergate, Charlotte, NC, I will remain exclusively a Home Depot fan and customer!
            by
              • Recommended
              Great Staff, Great Home Depot!
              Everyone at this location made me feel so welcome!
              by
              • Pro
              • Recommended
              VERY helpful employees!
              Every time I ask for help, I certainly get it. I needed no less than 3 employees this time for 3 different things in 3 different areas. I am always greeted by smiling, helpful associates at this location.
              by
              • DIY
              • Recommended
              Staff is always pleasant and helpful.
              I have been rehabbing my home the last year and I have had no problems finding the products I need. I have only had to return products I didn't need. The staff are "People Friendly" as am I. I have considered applying for employment at this store
              by
              • Pro
              • Recommended
              Awesome Associates
              The Home Depot associate at the Steele Creek store are the friendliest and most helpful I have experienced. I have loved planning my projects with help of the store.
              by
              • DIY
              • Recommended
              Easy shopping
              I always can find what i need. Love the store. The store is very close by to my house
              by
              • DIY
              • Recommended
              Great store associates and shopping experience!!!
              Every shopping experience I have had a Home Depot has been great. The store associates are friendly, courteous and professional. The ease of finding exactly what I need is perfect!!! Home Depot is my home renovation store of choice and will remain to be from now on.
              by
              • Pro
              • Recommended
              Great Lawn & Garden selection
              I frequent this location and the associates are usually always available to assist. I have purchased thousands in flowers and plants here and they survive and do well each season. This is a good location to shop for your home improvement needs.
              by
              • DIY
              • Recommended
              Fast, Easy, Affordable!
              Prices were more in line with what product I was getting. Associate was very helpful! Ty
              by
                • Recommended
                We go there every morning...
                We go there every morning just about because we are renovating duplexes and it is always a pleasant experience. There is always someone around who will drop what they're doing to come help you and they know what they're talking about or will get you someone who does.
                by
                  • Recommended
                  Can't wait to go back!
                  Awesome experience! Everyone was so helpful. I got everything I needed, price was right, and no wait in line. Must have been asked 10 times how I was doing and if I needed any help. Highly recommend!
                  by
                  • DIY
                  • Recommended
                  Gardening Dept.
                  Always a great selection of healthy gardening plants.
                  by
                  • Pro
                  • Recommended
                  Outstanding Associates makes Home Depot my first choice in hardware supplies
                  Always enjoy shopping at The Home Depot, because of your outstanding associates and excellent customer service. Thank you! Doug
                  by
                  • DIY
                  • Recommended
                  Great experience at Home Depot
                  Items very easy to find. Parking and checkout excellent
                  by
                  • DIY
                  • Recommended
                  Great paint department!
                  had to choose a color for my garage. Dana was very helpful and knew what she was talking about. Thanks for the help!!
                  by
                    • Recommended
                    overall store experience
                    Everything was so easy go find. The staff is always pleasant, willing to and offering to assist...Great place to find your household project needs...
                    by
                    • DIY
                    • Recommended
                    Showing 1-30 of 504 reviews

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