Reviews for Steele Creek #3662

Store was well organized, store was very busy, but the cashiers in the Garden Department kept the aisle moving very smoothly

Good selection of plants. Very helpful and friendly employees.

this store had the other product that I needed to complete my project

Clean and always someone to help if you need it. Store has everything you need

Overall, this store friendly atmosphere and skillful employees are making coming to Home Depot a fun adventure and less of a challenge. We all have projects to accomplish whether it's putting on a new faucet or building a new house. But when you see families bringing their children. Or even the elderly pushing their basket of supplies. You can't help but give thanks to the hard-working team of this store. Some stores try to be the best. I believe this store has done it!!

I love this location they always have easy to find items the store is always neat & clean, with a wide selection of plants (which I love to look at) & the staff is always helpful & friendly,I would recommend this location to everyone!

The store's garden area was ready and well organized for the busy weekend crowds,Thank You for a smooth visit.

Great store to work with !!. Have bin working on a home renovation for a year. The support & help that the many employees & management have given me in this overwhelming project has bin exceptional. Highly Recommend this store THANK YOU Steel Creek N.C. Home Depot

Excellent product selections. Excellent customer service - friendly and professional.

Aimee the cashier was very helpful and friendly and another associate helped me find what i was looking for

What a great store! I always find what I’m looking for, sometimes with the help of the friendly and thoughtful salespeople. I always enjoy a trip to this Home Depot.

Working on a reno home for over a year The help and support from all the employees in the Steel Creek N.C. store are the upmost highest I've seen in any store I have ever worked with. They have gone out of there way to help in product questions , order support & info needed to complete a job working on at the time. Store Management, when a store product problem or order problem may arise they are right there to correct or resolve it. THANK YOU Home Depot

store is super great

Cashier Lisa was very helpful, professional and knowledgeable about the product I needed.

Very clean, stocked, very friendly and knowledgeable staff

Great group of employees. They make the store a five star. The store was very clean and organized while they were getting in a lot of spring merchandise. I do most of my shopping for home improvements at this store.

If you live near Rivergate this store is very easy to access. The employees are also very helpful. I am a new homeowner and probably go to The Home Depot once or twice a week. i especially like their trunk rental process, it took me less than 10 minutes to rent a truck for a quick furniture move.

Very bad customer service

I found the perfect solution to what I hope is my last project! Thanks to Sandy Little (Design Consultant) for her input and assistance!

THE CASHERS WERE HELPFUL, EMMA WAS MY CASHER

Steve in tools is so knowledgeable and friendly. Emma is always smiling at the register.

Best store from Home Depot! Great employees!

Thanks for your help, Alan. You were professional, clear in communication, and helpful!

We have been working with the folks at the Steele Creek store for the past 6 months on a major renovation from floor to roof. The staff at this store has been above and beyond our expectations.

John and Linda are great in electrical. Very helpful always.

nice place and people

Ms. Jay, the customer service lady, was the main reason this review is a 4-stars instead of a 1-star review! Apparently, when my item was unloaded from the delivery truck, it was never scanned into the HD computer system. So whenever we called to ask for it, for almost two weeks period, the answer was always that it not arrived yet or still in the delivery truck. My wife was told to wait for callbacks which never happened. She was so frustrated that she sent me to the store to find out what is going on. I went and was given the same answer. I left and called my wife about it. She was not happy with that and sent me back into the store to talk to a manager instead. Reluctantly, I went back to customer service and talk to another customer service lady, Ms. Jay. She called the online number and was told that the item had been delivered to the store. Instead of just relying on the computer system, she instead went and do a physical search for the item around the store. Not long after, she located it and brought it up to the front! She ended our two weeks of frustration! I wanted to give her credit in the survey but wasn’t able to so I decided to write a review instead.

This is a clean, well stocked store with friendly employees ready to help that proudly flies an American Flag.

We are in the process of rehabbing an investment property. Through a number of stages, everything that could go wrong did. When the property came open it gave us a chance to replace and redo the previous work. The ability to provide installation was critical as I can no longer do the work myself. The personal conversation illustrated a sincere care for the success of our project. We are looking forward to a successful completion.

Terrible customer service. I was ignored the whole time, when I finally found an employee to try and help me she was worthless then was ignored at check out register for 5 minutes by 3 employees standing 10 feet away.