#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(704)587-3082

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

14310 Rivergate Parkway

Charlotte, NC 28273

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 502 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (502)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 502 reviews
Stephanie and the customer service team did a great job in helping me through returns and the pur...
Stephanie and the customer service team did a great job in helping me through returns and the purchase of a new power tool. The representative from the hardware department has helped me this and during other times and has always been a great help in making my purchases meet my home repair needs.
by
  • Verified Purchase
  • Recommended
I love this store, all the associates are always ready to help and answer your questions.
I love this store, all the associates are always ready to help and answer your questions.
by
  • Verified Purchase
  • Recommended
Cant say enough about this store Great store to shop in, customer service crew always there to he...
Cant say enough about this store Great store to shop in, customer service crew always there to help In house crew always around to offer help or ask if help is needed store is a pleasure to shop in, ills always clean organized & easy to get through & overhead signs & row numbers make it easy to find things LOVE THIS HOME DEPOT
by
  • Verified Purchase
  • Recommended
Store help when needed is outstanding customer service dept & store crew go out of there way to ...
Store help when needed is outstanding customer service dept & store crew go out of there way to offer help store is well organized & clean Items are easily found & questions on projects a products are answered GREAT STORE, GREAT SERVICE
by
  • Verified Purchase
  • Recommended
Remodeling a home Tremendous help w/ customer service desk w/ invoices, on line orders, pick ups...
Remodeling a home Tremendous help w/ customer service desk w/ invoices, on line orders, pick ups & returns. In house store crew offered much help in finding things & answered all questions asked Great place to walk through clean & organized GREAT Store GREAT Service
by
  • Verified Purchase
  • Recommended
Renovating a home in the area, customer service help in store, on line, & on store orders have b...
Renovating a home in the area, customer service help in store, on line, & on store orders have bin handled with courtesy, understanding, with great help when needed Managers and crew have gone out of there way to offer the help needed. Store is well organized & products are easy to find
by
  • Verified Purchase
  • Recommended
A great store that thoroughly enjoy shopping at this location. Stores is very good for the commu...
A great store that thoroughly enjoy shopping at this location. Stores is very good for the community with very helpful individuals working there to make a great shopping experience.
by
  • Verified Purchase
  • Recommended
The specialist named Anthony D. was outstanding and was the most knowledable person I have ever t...
The specialist named Anthony D. was outstanding and was the most knowledable person I have ever talked to about appliances. He was amazing!!
by
  • Verified Purchase
  • Recommended
I have been doing a full kitchen remodel ZsaZsa and Sandy are making my life so easy.
I have been doing a full kitchen remodel ZsaZsa and Sandy are making my life so easy.
by
  • Verified Purchase
  • Recommended
the store was clean and the staff was great
the store was clean and the staff was great
by
  • Verified Purchase
  • Recommended
Always have a great experience at this location. Zsa Zsa Johnson and Ms Jay are always very helpf...
Always have a great experience at this location. Zsa Zsa Johnson and Ms Jay are always very helpful. Today she helped me buy some supplies through your PRO MRO system. I will definitely be using this in the future.
by
  • Verified Purchase
  • Recommended
Always Exceptional customer service
Always Exceptional customer service
by
  • Verified Purchase
  • Recommended
All store employees always helpful and assist whenever I need help.
All store employees always helpful and assist whenever I need help.
by
  • Verified Purchase
  • Recommended
Should you want to receive great customer service, you may want to shop somewhere else or shop be...
Should you want to receive great customer service, you may want to shop somewhere else or shop before 8pm as the Cashier Ella will close the doors regardless of your shopping needs.
by
  • Verified Purchase
Very friendly and customer oriented staff. Very helpful!
Very friendly and customer oriented staff. Very helpful!
by
  • Verified Purchase
  • Recommended
The store is always clean and orderly. There are always employees to help. We love buying everyth...
The store is always clean and orderly. There are always employees to help. We love buying everything here from appliances to plants
by
  • Verified Purchase
  • Recommended
In addition to the well stocked shelves, the wide aisles worked for me.
In addition to the well stocked shelves, the wide aisles worked for me.
by
  • Verified Purchase
  • Recommended
Since I am an avid gardener I appreciate having plants that are well taken care of-no dying, wilt...
Since I am an avid gardener I appreciate having plants that are well taken care of-no dying, wilted plants. Also there is a good variety for all seasons. What a pleasure to shop in the garden center and any other department.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The employees are friendly and are willing to assist you. They usually can answer any questions ...
The employees are friendly and are willing to assist you. They usually can answer any questions about their products. If they do not know the answer they will research until you have the information you need.
by
  • Verified Purchase
  • Recommended
Thank you Frank Holtz for going above and beyond to provide exceptional customer service!!!!!
Thank you Frank Holtz for going above and beyond to provide exceptional customer service!!!!!
by
  • Verified Purchase
  • Recommended
Cashier's were friendly and helpful. Also the wood service dept.
Cashier's were friendly and helpful. Also the wood service dept.
by
  • Verified Purchase
  • Recommended
convenient location and usually always has what I am needing.
convenient location and usually always has what I am needing.
by
  • Verified Purchase
  • Recommended
All department employees are very knowledgeable and helpful.
All department employees are very knowledgeable and helpful.
by
  • Verified Purchase
  • Recommended
Our daughter just moved to that area and as we help her with things it will be our go to store .t...
Our daughter just moved to that area and as we help her with things it will be our go to store .thanks for being there!
by
  • Verified Purchase
  • Recommended
Awesome! Bigger selection on tile than the Rock Hill location. Store was neat and clean and well ...
Awesome! Bigger selection on tile than the Rock Hill location. Store was neat and clean and well stocked. Cashier/customer service was excellent! A+
by
  • Verified Purchase
  • Recommended
If you need to purchase something from Gardening - I hope you get to meet Tom. He was friendly a...
If you need to purchase something from Gardening - I hope you get to meet Tom. He was friendly and very knowledgeable about the services and equipment we were looking to purchase.
by
  • Verified Purchase
  • Recommended
The staff at this location are very friendly and always willing to lend a helping hand.
The staff at this location are very friendly and always willing to lend a helping hand.
by
  • Verified Purchase
  • Recommended
Superior customer service. Everyone was willing to locate items in stock and checked other store...
Superior customer service. Everyone was willing to locate items in stock and checked other stores when they did not have it. Two individuals in Lumber (Jeremy was one of them) helped loading the large amount of lumber I purchased. Everyone was very pleasant and helpful.
by
  • Verified Purchase
  • Recommended
Like the garden center. Plants are labeled clearly, and there's normally a garden expert close b...
Like the garden center. Plants are labeled clearly, and there's normally a garden expert close by to answer a question. MOST Of the time the center is well stocked. Advise to go on week day Evenings to shop at this store. Its easier to get around and have help as needed.
by
  • Verified Purchase
  • Recommended
The store is always clean and somewhere always there to help.
The store is always clean and somewhere always there to help.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 502 reviews

Nearby Stores

Find Another Store

10210 Centrum Pkwy

Pineville, NC 28134

6.06 mi

Tool & Truck Rental

(704)541-4350

Pro Service Desk

(704)541-4333

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

4750 South Boulevard

Charlotte, NC 28217

7.85 mi

Tool & Truck Rental

(704)529-4368

Pro Service Desk

(704)529-4362

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

2815 Home Depot Blvd

Rock Hill, SC 29730

8.46 mi

Tool & Truck Rental

(803)909-2400

Pro Service Desk

(803)909-2402

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm