#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(702)940-2404

Rental Center

(702)940-2410

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

9705 W Charleston Blvd

Las Vegas, NV 89117

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 510 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (510)
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Showing 1-30 of 510 reviews
Great store, with very knowledgable employee's of where most items are, whether it is their section or not. Extremely friendly with a "good morning"
Friendly and family oriented people. Interested in you, not always about business. I like that. People greet you, you don't have to go looking for them.
by
  • Pro
  • Recommended
Worst customer service at the Service Desk
The young employees at the Setvice Desk were more interested in laughing and playing around than helping customers. I ended up going to the Centennial location where I always get great customer service. The Summerlin store processed my order wrong and didn't offer to fix anything. The loaders were excellent though. Female forklift driver shows diversity!
by
  • DIY
I had shopped and got everything I was shopping for. No help from any employee
I shop at the Home Depot on a regular basic, but never any help from their employee's.
by
    • Recommended
    Always pleasant and helpful! Always have what I need!
    I rely on Home depot for my household needs and enjoy shopping at this store@
    by
      • Recommended
      Great product selection
      Products were well stocked with a great selection. Competitive pricing.
      by
      • DIY
      • Recommended
      Best Home Depot I've Visited In Some Time!
      As with most of their stores, this Home Depot is layed out well. What made this location stand out was the cleanliness and the knowledgeable staff. Great experience all in all.
      by
      • Pro
      • Recommended
      Good service at Home Depot
      When I entered the store, an employee was there to tell me which isle to go to . When I found the Isle, another employee was close by and I asked about a new garbage disposal. She showed me all selections, and recommended one of them for me, and she selected the extra parts I would need for installation. I was out of the store in good time. Thanks
      by
        • Recommended
        PAINT DEPT, WAS EXCELLENT!
        If you're looking for paint Jim C, is the man to see…He was so helpful amidst the sea of paint possibilities that it was seamless. My paint was mixed to perfection and he gave me some great hints and direction.
        by
        • DIY
        • Recommended
        Excellent experience
        Excellent experience, start to finish. Very pleasant for a major appliance.
        by
          • Recommended
          Good experience
          This store is always easy to navigate and I enjoy shopping here
          by
            Amazing store experience!
            Home Depot consistently has exceptional customer service. When I visited the store this week the associates were friendly and helpful. Even if it wasn't their section they led me to another associate that gladly answered my questions. The store was also clean and brightly lit. It all added up to a great shopping experience!
            by
            • DIY
            • Recommended
            STORE MANAGEMENT NEEDS TO DO MORE EMPLOYEE TRAINING, IMPROVE INVENTORY AND KEEP STORE IN BETTER SHAPE
            NEEDS IMPROVEMENT IN EVERY ASPECT. STORE HAS DETERIORATED OVER THE PAST FEW YEARS. QUALITY OF EMPLOYEES IS UNPROFESSIONAL, UN-KNOWLEDGEABLE AND UNCARING.. TAKE SOME LESSONS FROM LOWE'S.
            by
            • DIY
            Great Job!
            The store is very clean and organized. The associate greeted me immediately and asked what I was looking for. She was familiar with the products I needed and guided me straight to the spot in the store where I could find them.
            by
            • DIY
            • Recommended
            Never a problem
            I always find what I need and at a price I'm willing to pay.
            by
            • DIY
            • Recommended
            Associates
            I am thankful for the associates that were on hand. My past experiences have left me with no help and wondering endlessly to find help. Please continue to provide "PEOPLE" as we need them. Lori Trotter
            by
            • Pro
            • Recommended
            I love this store and always shop at this sotre
            Everything I needed was easy to find. store was very clean.
            by
            • DIY
            • Recommended
            Excellent help with DIY questions
            I had multiple questions regarding a possible DIY repair project. I wasn't sure what the project would require or if it was worth my effort. Eric was extremely helpful. He was very friendly, patient, and thorough with his answers. He spent several minutes talking through the project with me. He helped me find the supplies I would need. He then helped me request quotes from the Redbeacon service program in case I decided to hire out the project. I couldn't have asked for a better experience. Thank you Eric for providing such excellent customer service!
            by
              • Recommended
              Love this store
              Walking into this store we were greeted by several employees with smiles, the store was spotless and easy to see pride is a must in this location unlike several Home Depots closer to my home location. I will shop here again even though I have a location closer to my house. Customer service at its best. Thank-you
              by
              • DIY
              • Recommended
              Great store
              I frequent this store quite often. I love the truck rental. It is quick and easy. I have used it several time. The employees are friendly and helpful and the prices are good.
              by
              • DIY
              • Recommended
              Great Store - Great Staff
              Products were all available Best Home Depot Store - In Las Vegas
              by
              • Pro
              • Recommended
              Very friendly and helpful
              There were available store associates in each area of the store; they were all very helpful and friendly.
              by
                • Recommended
                Some companies are leaders and some are followers, HOME DEPOT is a leader.
                When I arrived at home depot there was a employee helping a customer load material into his truck. As I passed by him he took the time to stop, gave me a friendly smile and said hello. As I entered the store there was another employee greeted me with a good day sir. I had some items to return and had no problem with that exchange. After that I had some shopping to do. I found what I was looking for fairly easy and several times I was asked if I needed any help. I had to use their bathroom facility and was surprised at how clean it was. As I checked out the cashier thank me for shopping at Home Depot and please come back again. Great customer service! Friendly atmosphere and plenty of products to choose from.
                by
                • DIY
                • Recommended
                EXCELLENT
                The two associates I worked with in Flooring Mr Columbus and Justin were very professional and worked diligently to get us what we needed The whole process of getting new flooring was way less stressful than we thought it would be-because of these gentleman Won't hesitate to continue working with the Summerlin store if all associates are like these gentleman
                by
                  • Recommended
                  Ms. Lou from Buffalo is terrific!
                  Overall the store is nicer than other Home Depots. Our sales associate, Lou, was delightful! She helped us find things we wouldn't have found without her. We will be back and hope she's there for us.
                  by
                  • DIY
                  • Recommended
                  Terrific Customer Service
                  Very helpful associates with a cheerful attitude. Store is clean and orderly.
                  by
                  • Pro
                  • Recommended
                  HOME DEPOT SHOPPING
                  I WAS PLEASED WITH THE HELP I RECIEVED FROM THE 2ND PERSON I SPOKE TO A MAN WHO HELPED ME FIND WHAT I WAS LOOKING FOR. THE WOMAN I ASKED AT FIRST COULDN'T BE BOTHERED AND SAID THEY DIDN'T CARRY WHAT I WAS LOOKING FOR. (BANISTER BRACKETS)
                  by
                    • Recommended
                    Helpful and Friendly
                    This is one of the better HD stores in terms of staff. Its relatively small thus they don't have all the items available in their bigger counterparts.
                    by
                    • DIY
                    • Recommended
                    Great products, prices and super Associates!!
                    I was able to find what I needed as I know the store quite well. The boxes that held the filters were empty. As I thought about finding an associate, one came along, as though he had read my mind and was going to stock that item. I got the items I needed immediately and was on my way. Always have a good experience when I need an associate and always have fun shopping at this Home Depot.
                    by
                      • Recommended
                      Purchasing new Showerhead
                      I recently tried to clean my Shower at my condo and when rinsing it down the head popped off my hand held shower head , I looked online and you had the model I wanted to upgrade to so I drove down and picked it up ,took all of 7 minutes ,in and out ,drove home replaced it and done in 45 minutes...then hit the pool ... Another successful job completed !
                      by
                      • DIY
                      • Recommended
                      Clean Friendly Store
                      The Cashier was friendly and helpful! Would come to this store again!
                      by
                        • Recommended
                        Showing 1-30 of 510 reviews

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