#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(314)909-6401

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

10890 Sunset Hills

St Louis, MO 63127

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 662 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (662)
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Showing 1-30 of 662 reviews
Every single staff member in this store is knowledgeable and cordial. Shopping here is always a ...
Every single staff member in this store is knowledgeable and cordial. Shopping here is always a pleasant experience!
by
  • Verified Purchase
  • Recommended
Great products, prices are fair, employees are super friendly & helpful!
Great products, prices are fair, employees are super friendly & helpful!
by
  • Verified Purchase
  • Recommended
I visited this store to purchase peel and stick tile for a kitchen backsplash. A very nice man w...
I visited this store to purchase peel and stick tile for a kitchen backsplash. A very nice man working in the dept (John I believe) suggested I do ceramic tile instead. I have NO experience with this but he walked me through exactly what I needed to do and even showed me how to cut the tile with a tile cutter (which I purchased). Grouting was a bit of a challenge but I got the hang of it (like he said I would). I am so thankful that he was working that night!! Amazing customer service! My kitchen looks awesome and it was cheaper than the peel and stick. He could give lessons on customer service - Home Depot is lucky to have him on their team!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store was in good condition and our cashier, Kierra, was great. She joked with us and got us...
The store was in good condition and our cashier, Kierra, was great. She joked with us and got us out fast. We had a small return when we first walked in, and that was time consuming due to the customer in front of us, but everything else was great.
by
  • Verified Purchase
  • Recommended
I knew sort of what I needed. But Mike knew exactly from my very vague explanation. He found exac...
I knew sort of what I needed. But Mike knew exactly from my very vague explanation. He found exactly what I needed. Explained how to use it, even told me if I messed up how to fix it.
by
  • Verified Purchase
  • Recommended
The store is fine, this survey required some answers that should have offered a "not applicable"...
The store is fine, this survey required some answers that should have offered a "not applicable" answer since the sale didnot take place in the store, but thru the product (Rockwood) rep who had to come to my residence to show their line of goods and take measurements.
by
  • Verified Purchase
  • Recommended
I have been shopping at this store since it opened, I'm a handyman and this store carries most of...
I have been shopping at this store since it opened, I'm a handyman and this store carries most of the things I need for my business. If by chance the store doesn't have an item the employees have always been gracious about looking up stock in the stores nearest my jobs, or able to let me know where else I might find the item.
by
  • Verified Purchase
  • Recommended
Store is always clean. Employees are usually very helpful and cheerful. I frequently go to the ...
Store is always clean. Employees are usually very helpful and cheerful. I frequently go to the plant/nursery department and the people there are very pleasant. The lumber area always has very nice and patient men working there who are willing to help an older woman.
by
  • Verified Purchase
  • Recommended
Excellent help in the appliance department
In purchasing a dishwasher for our son and daughter-in-law as a Christmas gift, we shopped at the Sunset location. We had excellent help from two employees who were most helpful and knowledgeable.
by
    • Recommended
    From Sale to delivery of appliance was outstanding
    From Sale to delivery of appliance was outstanding
    by
    • Verified Purchase
    • Recommended
    Christine is a great customer service rep
    If you need help she will help you. If she doesn't know the answer she will work hard to find one. Ask for Christine when you need help.
    by
      • Recommended
      I WAS SHOPPING AT THIS STORE LOCATION THIS MORNING BECAUSE I NEEDED SOME ICE MELT. I WAS ASSISTE...
      I WAS SHOPPING AT THIS STORE LOCATION THIS MORNING BECAUSE I NEEDED SOME ICE MELT. I WAS ASSISTED BY AN EMPLOYEE NAMED VICTORIA. SHE WAS FRIENDLY AND SAW TO IT THAT I GOT THE PRODUCT THAT I NEEDED IN A TIMELY MANNER.
      by
      • Verified Purchase
      • Recommended
      We were so happy with the service we received in the flooring department. The staff was knowledg...
      We were so happy with the service we received in the flooring department. The staff was knowledgeable and provided a variety of options and ultimately helped us settle on the best option for us. They couldn't have been nicer and truly went above and beyond to help us!
      by
      • Verified Purchase
      • Recommended
      Light bulbs
      I wish to give thanks to Jeff in the light bulb department. He is, by far, the single most helpful store employee I have seen and spoken to in a very long time. Home Depot and other stores....pay attention...Your employees represent you, if they are not happy working for you, it can make everyone's shopping experience a bad one.
      by
        • Recommended
        JOHN TOCCO WAS A HUGE HELP. I NEEDED A TOILET AND NEEDED TO KNOW THE MEASURMENT OF THE BASE OF ...
        JOHN TOCCO WAS A HUGE HELP. I NEEDED A TOILET AND NEEDED TO KNOW THE MEASURMENT OF THE BASE OF THE TOILET. SINCE THEY ARE ELEVATED, HE WAS ABLE TO GO UP AND MEASURE THE BASE FOR ME WHICH FIT PERFECTLY. HE THEN ASSISTED ME TO THE FRONT SO I COULD MAKE MY PURCHASE AND HAVE IT SET UP FOR MY HUSBAND TO PICK UP LATER. I REALLY APPRRECIATE HIS HELP, KNOWLEDGE AND FRIENDLY SERVICE!
        by
        • Verified Purchase
        • Recommended
        I was going to this store to purchase a washer and dryer and I didn't have a lot of time. I walke...
        I was going to this store to purchase a washer and dryer and I didn't have a lot of time. I walked to the appliance department and this employee came uup to me and asked if he couuuld help, He gave me not only immeadiate attention but he made me feel confident that I was buying the best appliances for the money. Thats how I like to shop.
        by
        • Verified Purchase
        • Recommended
        Always There to Serve!
        From paint to concrete to electrical to flooring to lawn and garden, I have always gotten all the help and answers I needed to make the purchase I came for.
        by
        • Verified Purchase
        • Recommended
        Great store experience!!!
        I was very happy with the customer service especially with Terri in PRO sales
        by
        • DIY
        • Verified Purchase
        • Recommended
        Positive experience
        Store personnel were extremely knowledgeable and helpful. Also, the refund process was quick, and again customer service excellent.
        by
        • DIY
        • Verified Purchase
        • Recommended
        #lumberassociatesrock
        Got to give it up to the lumber guys! They bust their butt for the Home Depot and their customers!!
        by
          • Recommended
          Best Priced Selection in town!
          Seemingly "lower volume" than other stores -- could be the off hours when I go there -- very short lines and knowledgeable staff.
          by
          • Verified Purchase
          • Recommended
          Excellent
          Hardworking Lumber & Building Materials associates!
          by
            • Recommended
            Mike in garden area made my day! Kirkwood location
            MIke at the garden area was sooo helpful, knowledgeable and attentive to our idea/needs. It was surreal. I've never met anyone like him before in ANY store. Attention he gave to us, help loading thing in the cart, pointing to other department, explaining things and guiding to additional areas with other things... all this with very very warm sense of humor! He made my week! I wish all the people were like him - world would be a much better place!
            by
            • DIY
            • Verified Purchase
            • Recommended
            Great place to shop for everyday household items
            Always a pleasure shopping here. Can always count on associates to help, if we can't find the items for which we came. Just about every time, we pick up something for which we had not originally came, because of such a wide selection of items.
            by
            • DIY
            • Verified Purchase
            • Recommended
            David in electrical was super helpful!
            David in the electrical department was super helpful and friendly. I was initially worried since often most big box store employees lack an in-depth knowledge but that was not the case with David. Excellent customer service!
            by
            • DIY
            • Verified Purchase
            • Recommended
            Great!
            Very nice and helpful!! All times of day everyone very helpful and friendly!
            by
              • Recommended
              Paint problems
              The Gibson paint Rep, Lane Rodgers, went out of his way to resolve my problem and to make sure I had everything I needed for my preject
              by
              • DIY
              • Verified Purchase
              • Recommended
              Great store of knowledge
              Great employee knowledge. David was a wonderful help.
              by
              • Verified Purchase
              • Recommended
              Sales person Valerie was VERY knowledgable and Very helpful ~~ Great experiance
              HD Associate Valerie was the BEST I've ever interacted with in over 15 years of buying from Home Depot.
              by
              • Pro
              • Verified Purchase
              • Recommended
              Great Customer Service
              Quick check-out lane on a Summer Saturday. No wait!
              by
              • DIY
              • Verified Purchase
              • Recommended
              Showing 1-30 of 662 reviews

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