Reviews for Thatcher #445

Home Depot is my place of choice for all my material needs. They have everything I need in stock. And if I can't find what I'm looking for which is rare a sales associate is always there to help.

Great customer service always find what I'm looking for a great price is very clean store I love the sales thanks again Home Depot

The store was clean and well stocked. I had a associate help me and got what I needed with out any problems or even a glitch. Thank you Home Depot.

Zach was very helpful with saw blades and ladders. I appreciate his knowledge!!

This was the best experience ever. You guys are great. I will always recommend people to this store.

I really enjoy going to Home Depot!! Our latest experience was amazing. The employee who helped me was such a nice boy. Asked if I needed help and immediately got on the computer and answered all my questions about some lights I was interested in. He also helped us buy a wet/dry vaccum and was so helpful! I literally left the store with a smile on my face! Wonderful experience at our Home Depot! Wish I could remember the employees name, he deserves a raise!!!!!

a lot of associates but they didn't ask if you needed help. seems like high turn over as I go to the store often and rarely see the same employee's. great asset to our area and they have a lot in stock. comparing to a home depot we use a lot in Tennessee the associates there are more friendly and professional.

Good people, great service I can't complain. Everyone we met there was more than willing to help us out with our purchase. I'm definitely going back for my future home repair needs.

An associate was very helpful to show and explain the item I was interested to buy. I had not expected the help or the friendly attitude.

Usually have what I need, but finding it can be a chore. The employees are friendly and helpful if you can find one to help.

Had to get assistance from store associates to get an empty shelf product down. They helped in a quick and friendly manner.

getting help in this store is a joke! employees do not know where their products are,they claim they are always willing to special order products but getting things ordered is a joke- even when you pay in advance!!! if a Lowes store were to open in this area I would never enter home depot again!!!!!

My product was not displayed correctly, but was nearby (item going out of stock? and threshold trim not available?). With the help of the associate my shopping was still successful and alternatives achieved. Isabel was very kind and knowledgeable in flooring.

Love ordering things on line and walking in the store and its already there for me.

The Staff is knowledgeable, helpful and friendly. They always make my visit to the Home Depot a pleasure.

Went online ordered the product I needed, less than an hour later received phone call saying order was ready. WELL DONE

The associate in the garden shop had her back to me when I entered the garden shop and she ignored me when I approached the register while she played on her cell phone. She had no clue why I could not pay for cinder blocks in garden with my weed killer and pick them up in building materials. She did call them to have them help me load the cinder blocks. However, the associates in the building materials ignored me while I loaded the cinder blocks. The cashier explained that they were helping another customer. This was a lie because I watched the two of them talking while I loaded my truck-there was no other customer in the building materials area. One customer did show up after I was halfway through loading. I was very irritated.

I had an issue with a drill bit being stuck in the drill.... after spending over an hour at home trying to remove it, I went to Home Depot and after a short wait, an associate was able to help me remove the drill bit in under five minutes... I was very happy with the friendliness and helpfulness of the people at the Thatcher, Az location of Home Depot.

Please share my comments on the prior survey about the Thatcher, AZ store regarding your Associate named Rocki. She was awesome! Follow up, follow up, follow up is what she did from start to finish. She called me to verify shipment was received in good order. then today I received a Home Depot postcard she sent thanking me for the business and for choosing her. She is a model employee in a world where service is dwindling. A minimum of the Employee of the Month should be granted to her. She was fun to work with and yet she was totally professional!

I was getting supplies to beautify my home. This store has so many different products to choose from. I am looking forward to my next visit!

I needed to purchase a cloths dryer for a rental in Thatcher. I am currently serving a mission in South Africa. and the sales associate was extremely helpful and cheerful.

Store was clean, checkout was good however had a little trouble with the assoiates understanding what you need.

Was a quick trip got what i needed. Hardly had any wait time. I'm from Tucson originally and you don't have that many associates ready to help you.

Sophie was very helpful and patient with me. I had researched before I went to the store, but she helped me look up the item I wanted to purchase at the store online and compare quite a few I hadn't seen online at home. I entered the store, compared, purchased and left in about 30-45 minutes!! She offered services I didn't know existed, like removal services of the old appliance and military discount!!

Casher was busy gatting change from other register. Should have had backup cashier

Great Service and friendly staff. Had everything we needed in stock.

Friendly Staff that know there department and products!

Always love going to the Pro Xtra corner, staff is always helpful and very helpful. Thank you.

While looking at paint, we were approached by an associate promptly. She allowed us the time to pick our color and was there when we were ready to have it mixed. She did not 'hover' while we made our choice but seemed to come out of nowhere when we needed her. When ready to check out our cashier, Laurin, was ready and cheerful. We were in and out in 20 minutes (with a baby) which was great since we didn't have much time to accomplish what we came to do.

Often results in a second wait to finish business in the store. Once at an inside register, then again waiting to drive vehicle out of the lumber yard.