#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(803)749-4404

Rental Center

(803)749-4430

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

5200b Fernandina Rd

Columbia, SC 29212

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 491 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (491)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 491 reviews
In a somewhat tricky ordering process, I received superlative service.
In a somewhat tricky ordering process, I received superlative service.
by
  • Verified Purchase
  • Recommended
Terrible customer service. The employees avoid you; when they see a customer coming their way, th...
Terrible customer service. The employees avoid you; when they see a customer coming their way, they run. If you're at the Service Desk, expect a rude employee to be on the phone and not acknowledge your presence. Also don't expect another employee to come to assist you, even though there are literally dozens of employees milling about.
by
  • Verified Purchase
Home Depot have the best associates. I was looking for a couple of things for my home. I needed...
Home Depot have the best associates. I was looking for a couple of things for my home. I needed to paint a door and pick up some christmas decorations. I was walking down an aisle, very lost and had no clue what I needed, That's when an associate, who I later found out was named Braylyn(sp?) he asked if I needed some assistance. He was so helpful and so polite. He made me feel so inspired and confident about my DIY projects at home. My cashier Ashley was Fast, friendly and helpful. Thanks for making my shopping experience so wonderful.
by
  • Verified Purchase
  • Recommended
Great customer service and beautiful restroom
Great customer service and beautiful restroom
by
  • Verified Purchase
  • Recommended
Great Home Depot - the employees are always helpful and pleasant. I'm here at least one to two t...
Great Home Depot - the employees are always helpful and pleasant. I'm here at least one to two times a week and will go to this store over others because I know where things are and know the folks working here.
by
  • Verified Purchase
  • Recommended
Clean, well stocked and knowledgeable work force. Efficient shopping experience. Very competitive...
Clean, well stocked and knowledgeable work force. Efficient shopping experience. Very competitive prices and online ordering makes it easy to pick up materials that are not often in stock.
by
  • Verified Purchase
  • Recommended
OMG Jaqueline is the most beautiful cashier I've ever seen.
OMG Jaqueline is the most beautiful cashier I've ever seen.
by
  • Verified Purchase
  • Recommended
I visit store #1112 about 2-3 times a week. I love the employees and the are always so helpful a...
I visit store #1112 about 2-3 times a week. I love the employees and the are always so helpful and friendly!
by
  • Verified Purchase
  • Recommended
Store was clean and well stocked. The cashier and Department Associates were very tentative to my...
Store was clean and well stocked. The cashier and Department Associates were very tentative to my needs providing recommendations and locations of products.
by
  • Verified Purchase
  • Recommended
The garden center employee helped me so much. She stopped what she was doing to assist me and ans...
The garden center employee helped me so much. She stopped what she was doing to assist me and answered all of my questions. She climbed to get the last of an item in the store. She was so helpful that I returned the next day to purchase a matching item.
by
  • Verified Purchase
  • Recommended
Knowledgeable employee's (during the week)
Knowledgeable employee's (during the week)
by
  • Verified Purchase
  • Recommended
This store is very close and convenient for all of my needs. Employees are very pleasant ,profess...
This store is very close and convenient for all of my needs. Employees are very pleasant ,professional and are very familiar with products and location of them and will assist you in anyway possible.
by
  • Verified Purchase
  • Recommended
I've been preparing a house for sale this week. I've been into HD more than 15 times. Each time t...
I've been preparing a house for sale this week. I've been into HD more than 15 times. Each time the staff is quick and knowledgeable. I've found what I needed and got out quick.
by
  • Verified Purchase
  • Recommended
Staff was attentive, store was well stocked.
Staff was attentive, store was well stocked.
by
  • Verified Purchase
  • Recommended
I can honestly say this is a clean store with wide aisles. You never feel closed-in. I think the...
I can honestly say this is a clean store with wide aisles. You never feel closed-in. I think the workers are friendly. I have been in there and they stop and give assistance without me asking. I like that because I am elderly and need help sometimes. I thank them for their help.
by
  • Verified Purchase
  • Recommended
Great customer service and selection.
Great customer service and selection.
by
  • Verified Purchase
  • Recommended
The store seems to be alive with excitement and all the employees seem to be glad you are in thei...
The store seems to be alive with excitement and all the employees seem to be glad you are in their store. It comes off as a family affair, all seem to have your back and truly interested in your needs. I highly recommend this store to everyone who asks me about a home improvement store.
by
  • Verified Purchase
  • Recommended
A very good store with helpful employees. The paint department is especially helpful and professi...
A very good store with helpful employees. The paint department is especially helpful and professional. A good shopping experience!
by
  • Verified Purchase
  • Recommended
Excellent store! Items are typically always in stock, and staff is extremely friendly! Coco at th...
Excellent store! Items are typically always in stock, and staff is extremely friendly! Coco at the pro register and Rob at the dock are always extremely helpful and friendly
by
  • Verified Purchase
  • Recommended
I just wanted to take an opportunity to thank not only Home Depot, but Dodie for making my experi...
I just wanted to take an opportunity to thank not only Home Depot, but Dodie for making my experience super! She showed me exactly what I needed to buy for my lawn mower, and even help loaded into my car. This was my first visit to this store and I will definitely be back. Thank you for Staffing your store with such helpful people.
by
  • Verified Purchase
  • Recommended
Extremely friendly, knowledgeable, and helpful staff! Always cheerful, and always ready to help! ...
Extremely friendly, knowledgeable, and helpful staff! Always cheerful, and always ready to help! Such a welcoming store to visit
by
  • Verified Purchase
  • Recommended
Please update the surveys, to include questions regarding qualified installers that are recommend...
Please update the surveys, to include questions regarding qualified installers that are recommended by your site. I received a quote and I am using one of the companies that you recommend, but the survey doesn't know that, and so that makes the survey a mute point. There is no way to rate the outside contractor, only your store, in which the receipt was generated by the outside contractor through your system. Doesn't make sense. Thank you.
by
  • Verified Purchase
  • Recommended
The sales associate, Jim, who helped me was just awesome! He really went out of his way to help m...
The sales associate, Jim, who helped me was just awesome! He really went out of his way to help me find what I needed and was super friendly I left the Home Depot smiling and will always go back to see Jim - he is a GREAT GUY!!!
by
  • Verified Purchase
  • Recommended
Store employees have been getting better over the last several months
Store employees have been getting better over the last several months
by
  • Verified Purchase
  • Recommended
I received exceptional service in the paint department with a young man Bray? I think that is his...
I received exceptional service in the paint department with a young man Bray? I think that is his name. I wrote an awesome review for him on the survey. I also have to mention Sherronda at check out was great! She helped me figure what discount i could use with my New Home Depot Card. Both employees were amazing! They made it nice to see customer service still does exist. We will only shop this Home Depot in the future.
by
  • Verified Purchase
  • Recommended
Come walk around inside and experience excellence!
Come walk around inside and experience excellence!
by
  • Verified Purchase
  • Recommended
Always friendly service.
Always friendly service.
by
  • Verified Purchase
  • Recommended
I am very happy with the service and support that I received from this team. We have been shoppi...
I am very happy with the service and support that I received from this team. We have been shopping at this location for a few years now. We drive from Orangeburg to this store. They treat us with respect and we're not going anywhere else.
by
  • Verified Purchase
  • Recommended
You had exactly what I was looking for! The guy in the department that sells GREAT STUFF GAP FILL...
You had exactly what I was looking for! The guy in the department that sells GREAT STUFF GAP FILLER was so helpful! Winona-Elizabeth was awesome at the checkout! Thank you!!!
by
  • Verified Purchase
  • Recommended
There are a few people that work here that help me every time. But, most won't even look your way...
There are a few people that work here that help me every time. But, most won't even look your way. Very frustrating. Most employees don't know anything about the products they cover. Jim is awesome. But when he isn't there, forget it.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 491 reviews

Nearby Stores

Find Another Store

5600 Sun Set Blvd

Lexington, SC 29072

7.09 mi

Rental Center

(803)358-2168

Pro Service Desk

(803)358-2168

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

7701 Two Notch Rd

Columbia, SC 29223

11.76 mi

Rental Center

(803)865-2404

Pro Service Desk

(803)865-2425

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

285 Forum Drive

Columbia, SC 29229

16.29 mi

Rental Center

(803)419-6110

Pro Service Desk

(803)419-6102

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm