#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(203)573-7425

Rental Center

(203)573-7430

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

575 Bank St

Waterbury, CT 06708

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 590 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (590)
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Showing 1-30 of 590 reviews
great store experience, accociates are always there to assis
this store is always clean, Associates are always available and knowledgable
by
    • Recommended
    Kitchen renovation success!
    I recently renovated my kitchen (appliances, flooring, countertops) and hallway (carpeting) using Home Depot. I was thrilled every step of the way. I did advanced comparison pricing, and Home Depot beat out the competition in each case. All scheduled steps occurred as scheduled, all of the technicians were efficient, professional, and clearly knowledgeable. The installations went smoothly and were better than my expectations. 100% clean-up was accomplished following each installation. Debbie Greaney in the flooring department was instrumental in helping to make the final product something I'm thrilled with. She removed the stress from a potentially stressful situation. A great experience all around.
    by
    • DIY
    • Recommended
    good experiance
    liked walking around store and thinking and dreaming of my future home projects
    by
    • DIY
    • Recommended
    Great store to shop, beats competitors by miles...
    Customer service is excellent, store is clean and bright.
    by
    • DIY
    • Recommended
    Friendly and Helpful with a Smile.......
    I'll be back to Home Depot if this level of service continues. Was met by a welcoming face who answered my questions with a smile. They even walked me over to where the product was i was looking for.......
    by
    • DIY
    • Recommended
    The store is great !
    The store was great they had everything i need it was fine.
    by
      • Recommended
      Great assistance from Debbie! Very Customer service based
      Debbie knows what she is talking about and goes out of her way to make sure you are happy
      by
        • Recommended
        Excellent customer service and overall experience
        I was very pleased with the kindness and help from the store associates, They really went above and beyond to make our visit special and ensure we had everything we needed. Thanks !
        by
        • DIY
        • Recommended
        Lenny Is a terrific Home Depot representative
        I needed to purchase a refrigerator for a rental we own, I had previously viewed refrigerators on line and had an idea of what I needed. I arrived at the appliance department and Lenny, the Home Depot associate was quick to ask if I needed assistance and with his expertise we selected what I needed and in less than a half an hour I had made my purchase and was on my way home. Way to go Lenny!
        by
        • Pro
        • Recommended
        Hey guys. Good job.
        Not enough associates to help out. Associates are friendly.
        by
        • DIY
        • Recommended
        Great experience
        Store clerks were everywhere and very helpful. I had no trouble finding all I needed.
        by
        • DIY
        • Recommended
        VERY FRIENDLY STORE
        Associate in the paint dept. was so knowledgable and very helpful. My decision was a breeze.
        by
        • DIY
        • Recommended
        Waterbury Store is Very Friendly
        Sales associates were very helpful. Cashiers were very cheery+ friendly.
        by
        • DIY
        • Recommended
        had everything that I needed
        got the things that I needed and was out in a good time.
        by
          • Recommended
          Good place to shop
          Very happy with the fast check out at the register.
          by
          • DIY
          • Recommended
          Refrigerator
          Destroyed my old compact fridge and went shopping at other stores then remembered Home Depot not only did I buy a new refrigerator but a bigger and better one and a price that could not be beat also the cashier saved me 30 dollars off by using my Home Depot card the floor associate was friendly and very helpful and safety conscious as they took it down from the very top. Overall this was the best experience I had that day from my bad day immediately transforming into a much better day! Thank you Home Depot
          by
            • Recommended
            Great store, friendly and helpful employees
            I found everything I was looking for and the employees were extremely professional and helpful. I had to travel an hour to get here because the Home Depot store near my house is terrible. But it is worth the ride for superior quality and treatment!
            by
            • DIY
            • Recommended
            Great experience
            Associate was extremely helpful. Chekout was quick
            by
            • Pro
            • Recommended
            I love home depot
            Home Depot is the place to go no matter if your project is big or small. I have been shopping there for several years and for several projects. They always gave what i need and are the associates are very helpful.
            by
            • DIY
            Nothing out of the ordinary
            The store is always clean and very busy sometimes it's a long wait until you can get help
            by
              • Recommended
              The BEST customer service in town!
              I was extremely happy with the service I received at the paint counter, as well the help received when checking out. The associate took her time to help me fill out an application for store credit and I was able to walk out with it within a few a few minutes. She was extremely helpful and friendly. And with children in tow, I really needed to get in and get out quickly. Mission accomplished!
              by
                • Recommended
                Great Store Experience
                The cashier was an excellent source of information and very efficient
                by
                • Pro
                • Recommended
                The store was fine. The help was terrible
                The store was clean. The help was terrible. I had to load my car by myself. They called for help but No one came
                by
                  Always a good experience!
                  Over the years we have used hundreds of products from this Home Depot. I personally love their paint and all the associates at the paint counter. There are helpful and so pleasant. I have painted many rooms several times!
                  by
                  • Pro
                  • Recommended
                  VERY GOOD SERVICE!!
                  THE STORE WAS VERY ORGANIZED AND CLEAN, AND ALL THE EMPLOYEES ARE ALWAYS VERY NICE AND RESPECTFUL!!!!!!!
                  by
                    • Recommended
                    Easier than I expected !
                    The store was very clean and well organized . I was able to find the products I needed to finish my project with ease. As I was walking around trying to make a decision on flooring Debbie Greaney an associate in the flooring dept. approached me and had me sit down with her and we brought my account up on her computer. She explained everything to me about flooring and my appt to have a measurement done in my home, selecting a flooring I wanted , having an in home estimate for refacing my kitchen cabinets and also helped me find some tools I needed for a project . I walked out of the store reassured that I made the right decision. She was so very helpful !
                    by
                      • Recommended
                      great store
                      The store was clean and very friendly would recommend too any body
                      by
                        • Recommended
                        Great plant stand
                        The plant stands are very nice, and a good price. I plan on getting another one.
                        by
                        • DIY
                        • Recommended
                        Great experience
                        Associate was very helpful in finding cover for air conditioner.
                        by
                          • Recommended
                          Found what I needed in record time, no problem, good experience.
                          Found what I needed and was able to locate items that I will need for future projects.
                          by
                          • DIY
                          • Recommended
                          Showing 1-30 of 590 reviews

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