#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(614)776-2402

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6017 Maxtown Rd

Westerville, OH 43082

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.6 out of 487 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (487)
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Showing 1-30 of 487 reviews
Fast and friendly
I was very pleased with how fast George took care of me and how friendly he was!
by
  • DIY
  • Recommended
great customer services
Because the appliance department solved an issue for me with LG with a previous purchase; I returned to buy a dryer!
by
  • DIY
  • Recommended
Russ T is awesome
Russ T in appliances was great! Awesome prices!!!!
by
    • Recommended
    Miracle Grow Soil
    I bought some Miracle Grow soil yesterday and was happily surprised with the cost but....when I got it home & opened up some of the bags, they were very wet and smelled like rotten eggs. I didn't feel like lugging them back to the store and since they were going in the garden I just let it be. Just wanted to let you know!
    by
      • Recommended
      To purchase items fo my project and this survey is too long
      Thanks for having what I needed and a very good person to help me
      by
      • DIY
      • Recommended
      Always a Great Experience
      I have visited this store at least once a week for the past couple years and have always had a great experience. The associates are friendly and knowledgeable. If they do not know something they know where to find the answers.
      by
      • DIY
      • Recommended
      OUTSTANDING EXPERIENCE IN THE APPLIANCE DEPARTMENT
      THE STAFF IN THE APPLIANCE DEPARTMENT WAS OUTSTANDING. THEY WERE VERY KNOWLEDGEABLE, FRIENDLY, AND TREATED YOU AND EACH OTHER WITH RESPECT.
      by
        In and Out w/ Ease!
        Came in with a list of items needed for my new place...a 13-year old house. I had questions and they were cheerfully answered. All three associates were helpful, cheerful, and expert! Wow!
        by
        • DIY
        • Recommended
        DIY
        Associates are knowledgeable about their products, interested in helping and courteous!
        by
          • Recommended
          Great Customer Experience!
          I was in to buy a refrigerator for my rental and the associate who helped us, Guy (I believe was his name) was very helpful. He walked through every step, reviewed all the details clearly and offered every possible savings and 'extra' available. It was so much to handle and he did it efficiently and clearly. Thank you!!
          by
            • Recommended
            All good at HD!
            This is the best place to shop for home improvement items.
            by
            • DIY
            • Recommended
            store experience
            I went into buy certain type of screws. I asked where they were located and explained what I was going to do with this type screws. The employee took me directly to the location. They asked a couple more question and showed the different type screws I could use. Anytime I go into this store someone always will ask, Can I help you find something. It cut my time down to being in and out with the help I received.
            by
            • DIY
            • Recommended
            Ceramic Tile
            If you ever need ceramic tile, go to Rob. He is knowledgeable, friendly, and goes above and beyond to help the customer.
            by
              • Recommended
              Great experience
              I had to pick a color and type of paint. The associates were extremely helpful and knowledgeable.
              by
                • Recommended
                Great store! Go there for all our home improvements inside and out!
                The store is close to home, clean and friendly. Items that we are looking for they always have available.
                by
                • DIY
                • Recommended
                Westerville Maxtown Rd Home Depot
                The cashier, Tasha, was extremely polite and helpful. I shop a lot for business in many stores. The cashier knew exactly what to do and helped me get the right items purchased. Amazing!
                by
                • Pro
                • Recommended
                My go to place
                Almost always satisfied by my experience here. I think I know the store as well as anyone working there since I'm there so much.
                by
                  • Recommended
                  Ghost town
                  I have no complaints about the store in general, it's pretty much the same as any HD anywhere you go but it was eerily empty there tonight. I couldn't tell if that was unusual or if it's always like that. Weird.
                  by
                    • Recommended
                    Love to walk the whole store and dream of what I could do.
                    Great selection and good people that help when needed.
                    by
                    • DIY
                    • Recommended
                    very helpful and knowledgeable
                    they were very helpful and knowledgeable in the flooring/carpet department.
                    by
                    • Pro
                    • Recommended
                    Shopping for outside lighting
                    found exactly what I was looking for, easy to find. Store employees were very helpful
                    by
                      • Recommended
                      Friendly and helpful!
                      The countertop workers were not in for the day and an associate from a different department came and assisted me. Not 100% knowledgable, however, very helpful! Got the least that I needed and was able to get most of what I had to do off my check list.
                      by
                      • DIY
                      • Recommended
                      I was very pleased with the help I received when purchasing kitchen appliances.
                      I was very pleased with the sales associate who helped me in the purchase of kitchen appliances. I was impressed with his knowledge and friendly manner
                      by
                        • Recommended
                        Great store with more than amazing Employees.
                        Walked in with my Husband on crutches. Two male Employees were working on shelving in the isle. They stopped what they were doing, helped me to decide on the items I needed and then loaded my cart. The Customer Service at this Home Depot is beyond wonderful.
                        by
                        • Pro
                        • Recommended
                        Appliances
                        Great day getting appliances for my mother. Jim was a very helpful and friendly associate. T83
                        by
                          • Recommended
                          Exceptional cashier
                          I wish I could remember her name. She worked at the customer service counter. She was thorough, helpful and so patient it made my visit nice.
                          by
                          • Recommended
                          Assistance
                          I had 2 willing people to help me find what I needed that helped!!
                          by
                            • Recommended
                            Kitchen remodel assistance
                            Jai and Russ were an incredible help during our kitchen remodel process! I appreciate them both so much and would recommend them to anyone!
                            by
                              • Recommended
                              Great Helpful Staff
                              Terrific service by Stephanie and Justin. Very helpful! Home Depot should be very proud of all of the employees. I am frequent shopper and recognize the same people over and over. Everyone at this store is very helpful. Even when they are very busy!
                              by
                              • DIY
                              • Recommended
                              Thanks, Home Depot
                              I'm always working on a project and find myself in home depot more than I care to admit. However, I'm so thankful that the store is close by, has accommodating hours and a helpful, friendly staff. My last visit prompted me to take a moment to write this review, something I rarely do, but when people are consistently friendly and do a great job it should be recognized. Thanks for the great service...lumber department especially!
                              by
                              • DIY
                              • Recommended
                              Showing 1-30 of 487 reviews

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