Reviews for Willow Grove #4187

Store is clean and for most part everyone knows their specific Isle.

The store was very clean and display of items was in order. services was good.

Always has products stocked that I need and knowledgeable associates.

I am closer to a different store yet I prefer to go to this store. The personnel are more than helpful whether it's a question or helping me to load my truck.

Not my first visit to Home Depot but my first visit to this specific HD.. Entering the store I was greeted by 2 associates offering help and who directed me to the correct aisle for what I was purchasing. I was able to use self checkout without any hitches. All in all, a quick and pleasant experience!

They have what you need at fair prices and the employees are very helpful. Always a good shopping experience.

Looking forward to my next trip to the store. The holiday prices were worth the trip.

I was in and out of store within 20 minutes. Been there many times and associates are always a great help.

Very clean store the shelves are well stocked.. Great associates to deal with

Needed a few keys made. Once I found someone, it was a piece of cake. Did self-checkout. Took 10 minutes or less.

Every time I am at this location I find what I need, or an associate will assist me with what I am looking for. The store is well kept, signed well, and there is always someone around to help. I just bought a house a few months ago and feel like I live in the store. This is my favorite location by far!

great visit product insantly available loved hot dogs being for sale outside

After many years I needed a new refrigerator. The store associates at Willow Grove PA were very patient and knowledgeable about new models and Brands of appliances. Helped me choose the right box for my family size and price. Had my new LG fridge for 9 days and it's quiet and beautiful; so far I'm pleased.

Walt from the Contractors Service desk helped me out with questions I had and also in getting my order ready when I picked the order up. He was very professional and willing to help as well as others who asked for assistance

I no sooner walked into the store and was asked if I needed help. I am currently remodeling a house and have visited the store several times and every visit the associates are pleasant, helpful and knowledgeable. I first went to Lowe's when I started this project, they were not helpful and miserable, their loss! Love the Willow Grove Home Depot!!

Consistently pleased with my shopping experience at this store. One of the most appreciated "features" of this store is the self-checkout. Unfortunately, the "blue" big box store around the corner does NOT have this feature (come on - this IS the 21st century) and their checkout lines are always long.

Went seeking internal works for an American Standard toilet after purchasing 2 that didn't fit at Lowes. Needed to discuss my parts with an associate who was very helpful. Home Depot had the parts I needed plus a contractors pack. Fixed the toilet problem quickly.

Tyvio from the lumber dept made things not so confusing for a lady. He deserves a raise!

Received help from 2 associates. Neither was prompted to do so. They saw I needed assistance and were eager to help. Just a general comment, the availability of internet in the store is poor do to weak WIFI. That is an area that needs to be worked on.

I had never been to this location before. I needed to rent a lawn mower, and the associates were most helpful in making my experience a very pleasant one from start to finish. I definitely will be going back and recommending it to all my family and friends.

The staff was very helpful...the store was clean and parking was close.

the store was verry clean and i m happy get service better and i find easily everything what i need......

For this visit the items I was looking for were easy to find. My previous visit a couple weeks ago, was very good also. Had adequate help available to load my car with my plants and gardening supplies. And as mentioned previously in the main survey, I was so thankful for the cashier's assistance at the self check out because I was more tired than I thought and I did not see an open check out aisle that was not self check out..

I went to your competitor. Found the paint counter unmanned. Waited. No one came. Found a store associate, who said that he could not help me. He was busy with something else. Left your competitor. Went to Home Depot. Immediately upon entering the paint area, a Home Depot associate greeted me. He helped me select paint. This guy knew paint - different brands, different qualities, best price. Gave me advice on my entire re-painting project. Checkout was not only speedy, but the checkout person also told me about Home Depot card. The contrast between your competitor and Home Depot was like night and day. All big box stores are not alike. Home Depot won me over today.

The appliance department was easy to find, there were plenty of products to compare/contrast, the sales help was knowledgeable and did not pressure me to make a purchase.

Jim showed us how to stain wood we were buying and picked out everything we needed!

The gentleman who helped me in the paint department was super friendly and knowledgeable.

I was approached by a blackshirt isle roaming salesman. I politely said thanks im not interested. He continued on being very Rude and Condicending, to the put the conversation moved to in front of the customers in the self checkout line where things got even more heated as i continued to tell him about how i was a customer who wanted to simply shop and purchase there products and he could not understand how i wanted to be left alone to get what i needed. He continued to badger me about how it was his job to approach custromers and pulled out a business card that had almost 30 tic marks on it from all the customers he approached that day. He was beyond rude. I felt very unvalued as a customer who has been pridefully shopping at the home depot for over 18 years. He was disingenuous, rude and couldnt care less about what i was there for and made it quite clear he only viewed the customer as a number to meet his monthly sales quota instead of a person interested in purchasing products from his company. This may have been the last time I step foot into the Willow Grove Home Depot and I am probably going to cancel my Home Depot c/c card. I have never been treated so rudely.

Neat store, very helpful employees. Good selection of items at fair prices.

The store was clean and the associate in the paint department was very friendly and helpful.