#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(336)744-3404

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

5721 University Pkwy

Winston Salem, NC 27105

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 551 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (551)
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Showing 1-30 of 551 reviews
Excellent service. Thank you Darlene for helping us pick out of kitchen.. KUDOS to DARLENE
Excellent service. Thank you Darlene for helping us pick out of kitchen.. KUDOS to DARLENE
by
  • Verified Purchase
  • Recommended
Great shopping experience
Clean store , friendly employee's, would recommend store to family and friends
by
  • Verified Purchase
  • Recommended
Now I can swing my hammer
I came in to replace the handle of my sledgehammer. Kendale Washington, an employee here, watched a video, which showed a surprising number of steps, and completed the whole job. He was patient and good-natured. I am no handyman, but I know I can be set right by the staff at Home Depot. This confidence is the reason I come back.
by
  • Verified Purchase
  • Recommended
Excellent shopping experience
Excellent staff who really want to help you find what you are looking for and they are knowledgeable about the products.
by
  • Verified Purchase
  • DIY
  • Recommended
Great location
Great location and associates. The store is well stocked and clean.
by
  • Verified Purchase
  • DIY
  • Recommended
Favorite home improvement store in Winston Salem
Personnel is helpful in helping to find items and really helpful in helping to load items like cement or plywood. Two people makes it a lot easier and you can be on your way to get the job done.
by
  • Verified Purchase
  • DIY
  • Recommended
Everything I needed in one place! Great selection, great prices and excellent service. I'll be back!!!
I saw an ad for a wheelbarrow on TV and stopped to check it out. The price had already been reduced by $20. I plan to get my son's truck and get down to get it next weekend. Very nice store, helpful folks and things were easy to find. I will definitely shop this store again!
by
  • Verified Purchase
  • DIY
  • Recommended
Helpful associates
The associates were very helpful and kind, also the manager was very nice when we reported how kind and helpful Larry Norton, Chris J., and Derrick H. were.
by
  • Verified Purchase
  • DIY
  • Recommended
Great customer service
The customer service was awesome and huge availability and brands of products.
by
  • Verified Purchase
  • Recommended
Excellent customer service
Every employee I encountered was very helpful and the store looked great!
by
  • Verified Purchase
  • Recommended
Good store experience
The only problem I had, I could not find a home depot 5 gallon bucket. IT too far too long to get that.
by
  • Verified Purchase
  • Recommended
Always helpul
Associates are always helpful, unlike the other lumber store. Fast service and will help you load heavy items that are hard to handle by yourself. I will definitely return to this store to shop!!
by
  • Verified Purchase
  • DIY
  • Recommended
Excellent
The lady, Deborah, in the paint department was kind, helpful, and knowledgable about the products. She went above and beyond to help me out with everything!
by
  • Verified Purchase
  • DIY
  • Recommended
EXCELLENT STORE
SHOP HERE OFTEN AND RECEIVE THE BEST SERVICE AND THE BIGGEST SELECTION OF ITEMS TO KEEP MY HOME BEAUTIFUL AND REPAIRS MADE EASY WITH THEIR STAFF THAT WILL COME OUT AND DO THE CONTRACTING FOR ME. THE WORK IS DONE BY PROFESSIONALS AT A FAIR PRICE. YOU CAN'T BEAT THE SERVICE, OR THE STORE ITEMS AND PRICES.
by
  • Verified Purchase
  • DIY
  • Recommended
Great store customer service
Great customer service with purchasing a grill, as well as at the Customer Service Desk
by
  • Verified Purchase
  • DIY
  • Recommended
Awesome Store!
I have always had a problem finding help at the other home improvement store. But at this store I never have to hunt someone down!
by
  • Verified Purchase
  • DIY
  • Recommended
Top Notch Customer Service
The Employees at the University Winston Salem store at TOP NOTCH GREAT People!!! We are always greeted and assisted in the is store. At the Lowes store just across the bridge the employees run from customers on a regular basis and ignore request for assistance. We do 99.9% of all our home improvement shopping at this store. Thank you for such great customer service!!!
by
  • Verified Purchase
  • Pro
  • Recommended
awsome store experience
employees are always very helpful!! they always have the products that we need
by
  • Verified Purchase
  • Recommended
Great place to get it done.
Very clean and neat store. And a great place to shop for the things you need.
by
  • Verified Purchase
  • Pro
  • Recommended
enjoyed my shopping experience here
I love shopping at this Home Depot. They have a large variety of all products & plants (which I particularly enjoy) and the employees at this store are very friendly, which I very much appreciate.
by
  • Verified Purchase
  • DIY
  • Recommended
Very Knowledgeable Employee
The salesperson who assisted me was well informed of the different ranges and their models and the differences of performance and capabilities. I was extremely impressed with his knowledge of so many models.
by
  • Verified Purchase
  • DIY
  • Recommended
knowledgeable staff
very helpful staff in all departments shopped as well as checkout.
by
  • Verified Purchase
  • DIY
  • Recommended
Fantastic customer service!
I've made several trips lately, for a few projects. I have always been greeted and acknowledged by employees throughout the store, and promptly helped when I needed assistance. Between the HD low prices and the friendly and helpful employees, I'll never shop home improvement anywhere else.
by
  • Verified Purchase
  • DIY
  • Recommended
Great store experience
Valerie was very helpful and polite. She opened a register for us to expedite our check out.
by
  • Verified Purchase
  • DIY
  • Recommended
Favorite Location
Enjoy this location over others because of locality and friendly services. Better lumber than other stores
by
  • Verified Purchase
  • Pro
  • Recommended
Skeletial crew, fustraiting
The Staff (employees') are great...when and if you can find one.
by
  • Verified Purchase
  • Recommended
Good quality material and great employees!
The employees were very accommodating. Helped us with picking flooring and new carpet. The young man they sent out to measure was very personable and full of information.
by
  • Verified Purchase
  • Recommended
Great Store
Great store for the average DIY guy. Easy to find what you need and the staff is friendly and helpful.
by
  • Verified Purchase
  • DIY
  • Recommended
Customer Service as it should be
had questions that needed to be addressed by the store mgr & was very pleased with how she handled it. on the way out the cashier was very courteous & made me feel appreciated!
by
  • Verified Purchase
  • DIY
  • Recommended
Exceptional managern Mr. Peters, and the employee Mr. Snead
The manager got the employee to assist us to make sure our problem was solved in an efficient manner. He was super polote and wanted our problem solved. We have had this problem since December 2015
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 551 reviews

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