ZenithRain Thermostatic Dual Showers 8-spray 12 in. Shower System with Hand Shower in Chrome Valve Included

Yes, the water controller can be mounted on a side shower wall, allowing you to turn on the shower and let it warm up before stepping in. We recommend hiring a professional plumber for installation to ensure safety and proper functionality. Our product uses a thermostatic valve, which comes with a temperature-lock function. You only need to set your preferred water temperature once during the initial use, and after that, it will consistently and quickly reach your preset temperature every time you turn it on, until you decide to reset it. The temperature-lock feature ensures that the water is warm right away without being too cold, and there's no need for frequent adjustments. You only need to make slight adjustments during seasonal changes. If you have any further questions or need assistance, please feel free to contact us via email at info@grandjoyfaucet.com or by calling our support team at 188-8969-6880. We’re always here to help!

Thank you for your inquiry. This product cannot be used in California. While the flow rate for a single body spray can be controlled to below 1.8 GPM, three body sprays exceed California's standard. We recommend purchasing our most welcomed product (Internet # 326149758), available here: https://www.homedepot.com/p/GRANDJOY-Multiple-Press-Dual-Showers-7-Spray-Ceiling-Mount-12-in-Fixed-and-Handheld-Shower-Head-2-5-GPM-in-Brushed-Gold-SRSFS1007-GD12/326149758 This model is equipped with three built-in 2.5 GPM water restrictors and also comes with three additional 1.8 GPM water restrictors. For use in California, replace the built-in restrictors with the 1.8 GPM ones from the accessory pack during installation, to pass the inspection in Los Angeles, California. If you have any further questions or need additional support, please feel free to contact us at info@grandjoyfaucet.com or call our customer support team at 1-888-969-6880. Best regards,

Dear Customer, Thank you for getting in touch regarding your concern with the water temperature. Our product is equipped with an anti-scald thermostatic valve designed for your safety, automatically setting the hot water temperature at a default of 100°F (38°C). To adjust the water temperature to a higher setting, simply press the button located on the handle and then turn it to the left to achieve your desired level of warmth. Should this approach not rectify your issue, we are on hand to offer additional assistance. Please reach out to us at info@grandjoyfaucet.com or contact our support team directly at 18889696880. When doing so, please provide your order information and the model number SGF10GJ-17-BG12, along with an in-depth description of the issue you're facing. Photos or videos documenting the problem will be immensely helpful for us to effectively troubleshoot and resolve your concern. Warm regards,

Thank you for your inquiry. Yes, you can use the handheld by itself. You just need to rotate the button to the side with the handheld icon for independent use. If you have any further questions or need additional support, please feel free to contact us at info@grandjoyfaucet.com or call our customer support team at 1-888-969-6880.

Dear Customer, Thank you for your inquiry. Unfortunately, this product does not come in a polished chrome finish. However, we do offer it in polished rose gold, matte black, brushed nickel, and brushed gold. If any of these colors interest you, I highly recommend them as they are quite popular. For a chrome option, please consider this model from our ClassicRain collection: https://www.homedepot.com/p/GRANDJOY-Pressure-Balance-3-Spray-Wall-Mount-10-in-Fixed-and-Handheld-Shower-Head-2-5-GPM-in-Brushed-Gold-SRM6603CI-B10BL/325994241. If you have any further questions or need additional support, please feel free to contact us at info@grandjoyfaucet.com or call our customer support team at 1-888-969-6880.

Dear Eliot, Thank you for your interest in Grandjoy. If you find that a part is missing, please don't hesitate to reach out directly to our after-sales team by emailing us at info@grandjoyfaucet.com. Ensure you include your order details and the specific model number, SGF10GJ-17-BL12, so we can provide swift and accurate support. Should you have any additional questions or require further assistance, feel free to contact us at the above email or give our support team a call at 18889696880. We're here to help. Warm regards,

Dear Lasve, For optimal performance of our shower system, a water pressure range between 45-80 psi is essential. Given this model's capability to operate two functions simultaneously, maintaining the required pressure is crucial for its best use. Should you have any further inquiries or need additional assistance, please don't hesitate to contact us at info@grandjoyfaucet.com or call our support team at 18889696880. Warm regards,

Hi Charara, The rainfall shower you're asking about is primarily designed for wall mounting. However, if a ceiling-mounted setup is what you prefer, you can indeed use a ceiling-mounted shower arm compatible with this model. Just make sure the arm you choose has a G 1/2" connection for the shower head and a 1/2 NPT connection for the water inlet to ensure compatibility. For an alternative option that might interest you, we also offer another model that comes with a wall-mounted shower arm and six side sprays, providing a more immersive showering experience. You can explore this model further here: https://www.homedepot.com/p/GRANDJOY-Multiple-Press-7-Spray-Wall-Mount-12-in-Fixed-and-Handheld-Dual-Shower-Head-2-49-GPM-in-Matte-Black-Valve-Included-GJSFS1003-BK12/327304155. Should you have any questions or require further assistance, please feel free to contact us at info@grandjoyfaucet.com or call our support team at 18889696880. Best regards.