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Internet # 312741448

Model # XE80T10HS45U0

Store SKU # 1005205438

ProTerra 80 Gal. 10-Year Hybrid High Efficiency Heat Pump Tank Electric Water Heater with Leak Detection & Auto Shutoff

$2779.00
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$undefined.00 /mo† suggested payments with months† financingApply Now
  • Hybrid electric heat pump saves up to $490 in annual energy costs
  • Built In Leak Detection and Auto Shutoff protect against leaks
  • Demand Response Compliant for States Requiring Utility Management
  • View More Details
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Product Details

About This Product

The Rheem ProTerra Electric Hybrid Electric Heat Pump Water Heater is the smartest most efficient water heater on the market. Heat pump technology makes it 4X THE EFFICIENCY of a conventional electric model (of the same or similar capacity). More efficiency means more energy savings. It's so efficient that it can pay for itself in energy cost savings. This model has an estimated energy cost savings of up to $490 per year, or up to $4900 over 10-years* {*Annual savings subject to change based on utility rates} This ProTerra hybrid model features LeakGuard, the integrated 360° leak detection system, and the auto shut-off valve system that shuts off incoming water, locks water in the tank, and protects your home. It's smart: with its built-in WiFi and the EcoNet app, you can check hot water availability, track energy usage, and control its modes; choose the efficiency or performance you want. As a Performance Platinum, it comes with a 10-year warranty and a 1-year in-home labor warranty.

Highlights

  • Provides an estimated energy cost savings of $490 per year
  • Pays for itself in energy cost savings thanks to an amazing 4.07 uniform energy factor and features that deliver long-term savings
  • Protects your home from potential water damage with LeakGuard, the 360 deg. leak detection system and the auto shut-off valve that shuts off incoming water and locks water in
  • Built-in EcoNet Wi-Fi technology allows you to manage hot water and avoid cold showers, track weekly, monthly and yearly energy usage and manage heating schedule from your mobile device
  • Select the efficiency or performance you want with modes such as high demand mode and vacation Mode
  • Energy Star certified so it may be eligible for rebates in your area; check for rebates through your state and local government or electric utility provider
  • Reduces carbon footprint with 75% reduction in energy use
  • If your utility requires a grid connection, connect without any additional costs and save more with off-peak scheduling
  • Provides more hot water than many standard residential electric models providing ample hot water for households with five or more people or homes with three or more bathrooms
  • Easily accessible electrical junction box for convenient hook up and drop-in replacement for nearly any standard electric water heater
  • Duct colder exhaust air into your attic, another room or out of your home
  • Premium brass drain valve for easy draining and stainless steel elements that prevent buildup
  • 10-year warranty with 1-year in-home labor warranty
  • Savings and efficiency information is located on product specification documents
  • As with any Wi-Fi connected device, for best performance use your phone or tablet to check the Wi-Fi signal strength in the area where the water heater will be installed prior to purchase
  • Call 1-855-400-2552 before noon for same-day installation service in most areas, or visit our Water Heater Installation page for more information.
  • Return Policy
  • California residents
     see Prop 65 WARNINGS

Product Information

Internet # 312741448

Model # XE80T10HS45U0

Store SKU # 1005205438

Specifications

Dimensions: H 75 in, W 24.25 in, D 24.25 in

Dimensions

Product Depth (in.)

24.25 in

Product Height (in.)

75 in

Product Width (in.)

24.25 in

Tank Valve Size (in.)

0.75 in

Water Connection Size (in.)

3/4 in

Details

Amperage (A)

30 A

Application Type

Residential

Efficiency Level

Super High

Electricity Phase

Single Phase

Finish Family

Gray

First Hour of Delivery (gallons/hr)

87

Fuel Type

Hybrid

Household Size

5+

Indoor/Outdoor

Indoor

Maximum Temperature (F)

150 F

Minimum Heat Pump Temperature (F)

40 °F

Minimum Temperature (F)

110 F

Nominal Tank Capacity (gallons)

80 gal

Number of Elements

2

Pack Size

1

Power Options

Hardwired

Product Weight (lb.)

244 lb

Rated Tank Capacity (gallons)

72 gal

Remote Access

Remote Access

Required Volt Connection

240 volt

Requires Hub?

No Hub Required

Returnable

90-Day

Smart Home

Smart Home Enabled

Smart Home Protocol

Wi-Fi

Tank Lining Material

Glass

Tank Warranty

10 Year

Uniform Energy Factor

4.07

Voice Control Hub Required

No Voice Control

Water Connection Location

Side

Water Heater Features

Demand Response Ready, Overheat Protection, Temperature Pressure Relief Valve

Water Heater Profile

Tall

Wattage (watts)

4500 W

Works With

Alexa

Warranty / Certifications

Certifications and Listings

UL Listed

Labor Warranty

1 Year

Part Warranty

10 Year

Questions & Answers

1497Questions
caret
Q:Water is leaking from bottom of water heater into drain pan. I vac it out and it's back in about 45min. Do I have a possible leak in the bottom of my water heater ( maybe rusted out bottom to heater????)
by|May 27, 2024
0 Answer
Answer This Question
caret
Q:I am replacing an old heat pump water heater that is going bad. Where do I take this bad one (dispose of) if I am doing a self install for one of these new Rheem heat pump water heaters.
by|May 24, 2024
2 Answers
Answer This Question

A:  Hi Nick and thank you for your question. For disposals, please check with your local outlet, plumber / installer, local codes.

by|May 24, 2024

    A:  Try your weekly trash pickup service if you have one

    by|May 25, 2024
      caret
      Q:Hi its me again, Is the 30amp breaker needed for the 65gallon as well? Or just the 80 gallon?
      by|May 23, 2024
      1 Answer
      Answer This Question

      A:  Hi Lance and thank you for your question. Yes it is the same.

      by|May 23, 2024
        caret
        Q:Can somebody tell me the difference between the pro terra and the performance platinum hybrid?
        by|May 22, 2024
        1 Answer
        Answer This Question

        A:  Hi Lance and thank you for your question. The Proterra has the shut off valve and leak detection rope that comes with the heater, the Platinum does not.

        by|May 25, 2024
          1 found this answer helpful
          Showing 1-4 of 1,497

          Customer Reviews

          4.2 out of 5

          • 4.2 out of 2,985 reviews
          • 65% recommend this product
          Filter by:
          Showing 1-10 of 2,985 reviews
          Nice upgrade (time will tell how it lasts)
          All in all very happy with this upgrade, but there are a few areas for improvement. See the screenshot for full review (character limit here).
          by
            • Recommended
            Leaked between the seal where the tank meets the heat pump within 10 minutes of filling the tank up and bleeding the air out. Based off what I’ve read online, this happens quite often. I returned it and went electric instead.
            by
            Response from RheemMay 17, 2024
            Hello Nate,

            We appreciate your review and feedback. Our commitment is to always deliver the highest quality products and services to our customers. Rest assured, your feedback will be utilized to enhance the experience and product quality for our present and future customers.

            Isaiah rheem
            • Verified Purchase
            4 found this review helpful
            This water heater is super efficient and will save a lot of money over its lifetime. The one drawback is the noise of the compressor and the super cold air in the basement. Looking at ducting the cold air out to the attached garage and insulating the ceiling to quiet down the unit. This is great if you have the right spot to place it away from anywhere you ever plan on sleeping. Louder than the fridge almost as load as the dryer. Two weeks so far so good on keeping up with hot water even after back to back showers.
            by
            Response from RheemMay 22, 2024
            Rick,

            We are glad to hear that you’re finding the ProTerra 80 Gal. 10-Year Hybrid High Efficiency Heat Pump Tank Electric Water Heater from The Home Depot to be super efficient. It’s great that it’s been keeping up with hot water needs even after back-to-back showers.

            Your feedback about the noise of the compressor and the cold air it produces is valuable. It’s a good idea to consider ducting the cold air out to the attached garage and insulating the ceiling to reduce the noise. This kind of real-world insight can be very helpful for others considering this water heater.

            Enjoy the efficiency and savings of your new appliance!


            Derius rheem
            • Verified Purchase
            4 found this review helpful
            Useless EcoNet App
            The Econet app for this doesn’t keep the set schedule, which is one of the primary reasons I purchased this “smart” “WiFi” water heater. Despite a set schedule, it repeatedly stays on the last setting and states it is following the schedule when it isn’t. This is a known issue, and Rheem hasn’t fixed it. Read the most recent reviews in the AppStore for EcoNet. Do not buy this expensive Rheem water heaters if you actually want to have your water heater on a schedule. Go with another brand.
            by
            Response from RheemMay 21, 2024
            Thomas,

            We apologize for the inconvenience you have experienced, and we would like the opportunity to assist you with any questions or concerns you have about the WiFi application. It’s frustrating when a product doesn’t work as advertised, especially when it’s a significant investment like a water heater. Please call our dedicated EcoNet Support Team at 800.255.2388 between the hours of 8 AM and 8 PM EST and one of our analysts will be happy to help you.


            Derius rheem
              3 found this review helpful
              We have six people in family we take shower every day. Last month uses was around 145 kwh. In my area it’s around $22 per month. Before I used to get $60-70 only for hot water heater. I have span smart breaker box. This how I track everything
              by
              Response from RheemMay 21, 2024
              Hi,

              Thank you for sharing your experience with the Performance Platinum 50 Gal. 10-Year Hybrid High Efficiency Tank Electric Heat Pump Water Heater. It’s great to hear that it’s working well for your family of six and that you’re seeing significant energy savings.

              Your usage of around 145 kWh last month, costing about $22, compared to the previous cost of $60-70 for hot water heating, shows the high efficiency of this water heater. The ability to track your energy usage through your smart breaker box is indeed a valuable feature for managing and optimizing your energy consumption.

              We hope you enjoy your new water heater!


              Derius rheem
              • Verified Purchase
              3 found this review helpful
              This will be my second unit. I am replacing a four year old unit that failed. The second unit arrived damaged, so I am waiting for a pick up and replacement.
              by
              Response from RheemMay 21, 2024
              Benjamin,

              We are sorry to hear about the issues you’ve encountered with the water heater you have reviewed. It’s unfortunate that your first unit failed after four years, and that the replacement unit arrived damaged.

              It’s important to ensure that the replacement unit is in good condition before installation. The leak detection & auto shutoff features are indeed valuable for preventing potential water damage, and the hybrid high efficiency heat pump technology can offer significant energy savings.

              We hope the pickup and replacement process goes smoothly for you. If you have any more questions or need further assistance, feel free to 1-800-466-3337 any day between 6 A.M and 2 A.M. EST. Home Depot Customer Service will be able to assist you with this issue or transfer you to your local store for more assistance.


              Derius rheem
              • Verified Purchase
              1 found this review helpful
              Good product
              The water heater took 2 1/2 hours to install, l love it! 😊
              by
              Response from RheemMay 14, 2024
              Hello,

              Rheem is thrilled to hear that you had a speedy installation and are enjoying your new Rheem Water Heater! Thank you for choosing Rheem and for your 5-star review!

              Isaiah rheem
                • Recommended
                Certainly Efficient, But Room For Improvement.
                HD delivered, installed myself, only issue leak sensor got wet, 3 days to dry to stop warnings. Replaced 80gal trad WH. Hook up on side increases hot water delivery time ~5-10 sec compared to top connections. Installed in garage, HP noise negligible. Use app to set temp to 135 about an hour before peak usage times, 120 otherwise. App and WH frequently out of sync, needs frequent resets. Over 6mos, used 535kWh, @8.79c/kWh, <$8 a month to run. 500 chars not enough for detailed review.
                by
                Response from RheemMay 15, 2024
                Hello Mike,

                Thank you for your 4-star review! Rheem values your feedback and thank you for taking the time to write this review. We thank you for selecting Rheem for your hot water needs.

                Isaiah rheem
                  • Recommended
                  6 found this review helpful
                  So far we love our new water heater. Love the app and how it has a schedule to raise and lower the temp based on time. It also helps cool out garage in the Florida heat. Wish the water softener and water heater used the same app, only downside.
                  by
                  Response from RheemMay 15, 2024
                  Hello,

                  Thank you for the 5-star review! I’m glad to hear that you’re happy with your Performance Platinum 65 Gal. 10-Year Hybrid High Efficiency Smart Tank Electric Heat Pump Water Heater It’s great that the scheduling feature and the cooling effect in your garage are proving beneficial.

                  Your feedback about wishing for the water softener and water heater to use the same app is understandable. It can indeed be more convenient to have all related functionalities in one place.

                  Derius rheem
                  • Verified Purchase
                  leaking from cold water
                  I purchased this a week ago and had it installed. I noticed a puddle of water under the unit. I thought it was from the condensation outlet since i havent tied it to an exteenal source yet, but i have it dripping inside a bucket. Upon further inspection, i see that the cold water input is the culprit. The water is leaking ever so slowly from the threads. For a much as i paid for this unit, this should not be happening. Very port manufacturing. I already reached out to Rheem but its been 24 hours and havent heard back. I can’t return to the store, because i threw away the box and i have no way of getting it there. I paid for ahipping since i do not own a truck. I guess ine should really pay close attention to ALL the reviews
                  by
                  Response from RheemMay 14, 2024
                  Hello,

                  We are sorry to hear about the issues you’re experiencing with your water heater. It’s indeed frustrating when a new product doesn’t meet your expectations, especially when it involves a significant investment.

                  The leak from the cold-water input could be due to a variety of reasons, including a faulty seal or an issue with the threading. It’s good that you’ve reached out to our Technical Support team, and we hope they are able to assist you. In the meantime, you might want to consider contacting a professional plumber who can inspect the unit and possibly fix the leak.

                  As for the return, even without the original box, Home Depot may still accept returns depending on their policy. It might be worth reaching out to them to discuss your options.

                  Remember, working with water and electricity can be dangerous, so please ensure safety precautions are taken. If you have any more questions or need further assistance, feel free to contact 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.

                  Derius rheem
                    • Recommended
                    3 found this review helpful
                    Showing 1-10 of 2,985 reviews

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                    Required Volt Connection

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                    First Hour of Delivery (gallons/hr)

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