28 cu. ft. 4-Door French Door Smart Refrigerator in Fingerprint Resistant Black Stainless Steel, Standard Depth
- Stand ard depth offers more space in more ways to stay organized.
- FlexZone™ storage drawer with four temperature settings.
- Wi-Fi and Bixby Enabled: Control and monitor your fridge remote.
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Product Details
About This Product
A fingerprint resistant refrigerator that is beautifully designed, with a modern dispenser, polished door, and sleek handles. The four door french refrigerator combines capacity and accessibility to make storing the foods you love easier. The FlexZone Drawer helps keep a variety of food organized.
Highlights
- Adjustable shelves go from stand ard to slide-in or flip-up, to store tall items with ease.
- Twin Cooling Plus technology has independent fridge and freezer temperature controlskeep food fresher longer.
- Ice Max large capacity, stores up to 10 lbs. of ice.
- High-Efficiency LED lighting designed to beautifully light upthe interior of your fridge so you can quicklyspot what you want.
- Fingerprint resistant finish.
- Twin Cooling Plus technology has nearly commercial grade humidity levels, helps prevent spoiling and freezer burn.
- Power Freeze or Power Cool options lower the temperature with the push of a button to quickly freeze or chill your food.
- Ice Max - Large capacity, storesup to 48 lbs. of ice.
- Modern external filtered water.
- EZ-Open Handle on bottom freezer door.
- ENERGY STAR Certified.
- Gallon door bins provide more shelf space inside the fridge.
- ADA compliant - easy to reach controls for everyone.
- Click Here for details on the services included with Delivery & Basic Hook-up and Installation options for Major Appliances
- Click here for more information on Electronic Recycling Programs
- California residentssee Prop 65 WARNINGS
Product Information
Specifications
Dimensions: H 70 in, W 35.75 in, D 36.5 in
Dispenser Features
Water Dispenser
Cubed Ice
Dispenser Location
External Ice Dispenser
External Water Dispenser
Dimensions
Depth (Excluding Handles) (in.) | 34 in |
|---|---|
Depth (Including Handles) (in.) | 36.5 in |
Depth (Less Door) (in.) | 29.4 in |
Depth With Door Open 90 Degrees (in.) | 48.25 in |
Height to Top of Door Hinge (in.) | 70 in |
Height to Top of Refrigerator Case (in.) | 68.87 in |
Product Depth (in.) | 36.5 in |
Product Height (in.) | 70 in |
Product Width (in.) | 35.75 in |
Refrigerator Width (in.) | 35.75 in |
Details
Appliance Category | Refrigerator |
|---|---|
Appliance Series | Not Applicable |
Appliance Type | French Door Refrigerator |
Built-In and Standard Type | French Door |
Color - Appliance Cabinet | White |
Color - Door Handle(s) | Fingerprint Resistant Black Stainless |
Color/Finish | Fingerprint Resistant Black Stainless Steel |
Color/Finish Family | Black Stainless Steel |
Defrost Type | Auto / Cycle |
Dispenser Location | External Ice Dispenser, External Water Dispenser |
Door Finish | Smooth |
Energy Consumption (kWh/year) | 755 |
Energy Efficiency Tier Rating | Tier I |
Freezer Capacity (cu. ft.) | 8.3 cu ft |
Freezer Door Type | Pull Out Drawer |
Freezer Features | Adjustable Leveling Legs, Adjustable Temperature Control, LED Light Type, Sliding-Bulk Storage Baskets |
Freezer Type | Drawer Freezer |
General Features | Child Lock, Door Alarm, Hidden Hinge, LED Light Type, Wheels |
Hardware Color/Finish | Stainless Steel |
Hardware Color/Finish Family | Stainless Steel |
Ice Maker Features | Automatic Ice Level Control/Shutoff, Control Lockout, Filtered Ice, Ice Maker |
Ice/Water Dispenser | Both |
Indoor/Outdoor | Indoor |
Installation Depth | Standard Depth |
Installation Type | Free Standing |
Number of Doors | 4 Door |
Number of Drawers | Double Drawer |
Number of Freezer Baskets/Bins | 1 Basket/Bin |
Number of Freezer Shelves | No Shelves |
Number of Refrigerator Shelves | 5 Shelves |
Operational Features | Dual Evaporated Cooling System, Humidity Controlled Crisper, LED Controls |
Overall Product Height (in.) | 70 in |
Product Weight (lb.) | 328 lb |
Refrigeration Dispenser Features | Crushed Ice, Cubed Ice, Dispenser Control Lock-Out, Filtration Replacement Indicator Light, Water Dispenser, Water Filtration |
Refrigerator Capacity (cu. ft.) | 15.9 cu ft |
Returnable | Non-Returnable |
Shelf Material - Freezer | No Shelf |
Shelf Material - Refrigerator | Glass |
Storage Features | Adjustable Door Storage, Deli Drawer, Gallon Door Storage, Removable Shelves, Slide-Out Fresh Food Shelves, Spill Proof Shelves |
Temperature Control Type | Internal Digital |
Total Capacity (cu. ft.) | 28 cu ft |
Water Filter Replacement Model# | HAF-QIN |
Warranty / Certifications
Certifications and Listings | ADA Compliant, Energy Star |
|---|---|
Manufacturer Warranty | Five (5) years Parts and Labor on sealed Refrigeration system only*Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor(*Compressor, evaporator, condenser, drier, connecting tubing) |
Questions & Answers
If i lose power and need to use a generator, what is the starting and running watts for this fridge. NOT the yearly consumption.
I purchased my refrigerator Sep-2019. The maker has quit working. Who do I contact to get a new one installed?
Greetings, We understand how important the ice maker is to make our drinks more refreshing. Let us help you. One option that we can do is to check the link below about the steps if the ice maker stops working. You can check the closest issue by clicking the radio button. Please watch the video and click all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01001012/ You can also check the link below for ice maker services. https://www.samsung.com/us/support/service/refrigerators/ice-maker-service/ We would love to talk to you more about this situation and assist you with getting the service set up. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146349087, which will help our team pull up your information. ^Rainly
Do I need the wifi for the refrigerator
No, Boris, having the fridge connected to WIFI enables you to monitor, adjust functions, and get an alarm from the fridge, but it is not a requirement to use the fridge. Please see page 47 of the manual for detailed information of the Smartthing app features. Manual https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf Have a great day. ^Charles
Hello, does this fridge come in 33 width?
Hi Barb, Here are the dimensions of the fridge: Dimensions (WxHxD with hinges, handles and doors): 35 3 /4" x 70" x 31". Please refer to page 2 of the spec sheet. Spec sheet: https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/4-door-french-door/pdp/rf24r7201sr-aa/new_spec_sheet_062519/newly_uploaded_specsheet_062519/RF24R7201SR.pdf Have a great day. ^Aloe
Is there supposed to be a small tray that attaches to the inside of the freezer drawer? Our other Samsung had one and there are grooves there as if something goes there but we didn't receive anything. Is there a flip butter compartment for door?
Hi Janey, No, this fridge model doesn't have a freezer tray or flip butter compartment. Have a great day! Chrystel
Who do we contact about issues with refrigerator? We purchased a Samsung 28 cu. ft. 4 door refrigerator. Order placed on December30,2022 and received refrigerator January 21,2023. the ice machine keeps getting stuck in the chamber which means water leakin
Thank you for notifying us about your fridge. Let's get you the help you need, Linda. Please refer to this guide for instructions when the ice bucket is stuck. The ice bucket is stuck or has a block of ice: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice Kindly refer to page 59 of the manual for instructions on removing the ice bucket. User manual: https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf The below link will help you correct the leaks by following the step-by-step guide. We suggest entirely watching the video included and clicking the hyperlink about "Leveling the refrigerator." Water leaks in a Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146071127, to help our team pull up your information. Have a great day! ^Chrystel
Does this exact refrigerator come without the external dispenser? No dispenser on the outside, double drawer, counter depth?
Hi Chris, No, this refrigerator model comes with external filtered water and ice dispenser. Have a great day! ^Chrystel
Is there an ice dispenser on the outside?
Hello Nate, Yes, This fridge model has an external filtered water and ice dispenser. Have a great day, -John
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Customer Reviews
4.1 out of 5
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472
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Customers say the Samsung 23 cu. ft. 4-Door French Door Refrigerator offers a sleek design with a fingerprint-resistant finish and ample storage space, particularly appreciating the FlexZone drawer for easy access to snacks and beverages. However, many users have reported issues with the ice maker, including slow production and frequent freezing problems. Overall, while the refrigerator is praised for its aesthetics and functionality, the reliability of the ice maker has been a common concern among customers.
Customer review from Samsung USCustomer review from Samsung USCustomer review from Samsung USMany times when you see a pool of water (or one that froze into a sheet of ice), it can often be attributed to condensation or a spill you didn't notice. Please check these links for details.
Water leaks in a Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
How to prevent and stop water leaks from your refrigerator | Samsung US
https://www.youtube.com/watch?v=XR86_O-ZfFA
To save energy and prevent potential cooling issues, noises, or leaks, your refrigerator needs to be level. Please check these links for details.
How to level your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00062321/
How to level your Samsung refrigerator | Samsung US
https://www.youtube.com/watch?v=56WIrCOKoiI
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145677417) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
A refrigerator is never completely quiet, even when it's new. In fact, new fridges may be louder as they settle into place. Please check these links for details.
Understand the noises coming from your Samsung
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
What noises a refrigerator makes and why | Samsung US https://www.youtube.com/watch?v=cain2xjBCQE
Depending on where the leak is coming from, we will show you what steps to take to find the cause and hopefully keep it from happening again. Please check these links for details.
Water leaks in a Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
How to prevent and stop water leaks from your refrigerator | Samsung US
https://www.youtube.com/watch?v=uU6XADBosVo
Replacing your water filter is simple and should only take a few minutes. If you're unsure about whether you need to replace the filter, check the indicator light on your fridge. Please check these links for details.
Replace the water filter in your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00060149/
Changing the water filter on your Samsung refrigerator | Samsung US
https://www.youtube.com/watch?v=okAfV86M0iw
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145662019) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
To ensure optimal performance, we recommend setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge.
You may visit this link about "Cooling issues with Samsung refrigerator or freezer:"
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
This video is about "What to do if your refrigerator is not cooling properly:"
https://www.youtube.com/watch?v=ogwmuhLH4G4
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
How to properly stock your Samsung refrigerator and adjust the shelves and bins:
https://www.youtube.com/watch?v=pN8js9mZrXI
To attach the door handles properly, please visit the user manual on pages 32-34 for instructions:
https://downloadcenter.samsung.com/content/UM/202106/20210623134419044/FDR_AW4-CD_FL_DA68-03832A-05_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145465743, to help our team pull up your information.
Have a great day!
^Chrystel
Customer review from Samsung USCustomer review from Samsung USCustomer review from Samsung USCustomer review from Samsung USWhat We Offer
Delivery
Services
The Home Depot
Protection Plan
48-Hour
Return Policy
Price Match
Guarantee
Delivery and Installation
Please ensure the following prior to delivery:
- Water connection kit required
- 110V-grounded, 3-prong electrical outlet
- Water valve (shutoff) within 6 ft. of hook up
- Measure the delivery path and new appliance area to make sure that your refrigerator will fit perfectly
- Verify your existing electrical and water connections
- Empty & unplug your old refrigerator
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