- Samsung
- Model DVG55CG7500E
- Internet #328419266
- Store SO SKU #1010938715
- Wi-Fi Connectivity
- Freshen up clothing with Steam Sanitize+
- Sensor Dry helps prevent overdrying for optimal fabric care
- View More Details
Product Details
About This Product
Samsung's new Smart Dryer has integrated Wi-Fi that allows you to receive end of cycle alerts and more, right from your smartphone. Also, the Steam Sanitize+ cycle eliminates 99.9% of germs and bacteria² while relaxing and smoothing away wrinkles from everyday wear. Eco-friendly and energy-efficient. Requires wireless network, Samsung account and SmartThings App. The Samsung SmartThings App supports Android OS 4.0 (ICS) or later which is optimized for Samsung smartphones (Galaxy S and Galaxy Note series). This app also supports iOS 7 or later for iPhone models. Samsung SmartThings App available in App Store and Play Store. ²Based on internal testing and independently verified by Intertek.
Highlights
- Samsung's new premium ivory finish marries a timeless color with a sophisticated design, never before seen in laundry, Ivory is the latest offering in a palette of colors perfect to complement today's design trends
- Steam Sanitize cycle removes 99.9% of germs and bacteria, over 95% of pollen, and kills 100% of dust mites, Multi-Steam Technology steams away wrinkles, odors, and static
- ENERGY STAR Certified, so you can save money by using less energy without sacrificing performance or functionality
- Automatically optimizes the time and temperature of your drying cycle to protect your clothes from heat damage, while avoiding excess energy use
- Have peace of mind with antimicrobial technology that protects high-touch areas of your dryer
- Vent Sensor continually monitors the condition of your dryer's air duct to ensure it is operating safely and efficiently, it automatically notifies you when it is time for a cleaning and prompts you to check for obstructions, so you can always maintain optimum drying performance
- Easy troubleshooting from the convenience of your smartphone, Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions
- Put an end to stray socks or smaller laundry items that are hard to spot, an interior drum light brightly illuminates your laundry and the rest of the interior, so you can quickly and safely check your dryer's contents
- Choose the direction your dryer door opens to better suit your laundry room layout
- Aiding the visually and hearing impaired, your washer and dryer now features audio assistance, playing a different sound for each option, and braille right next to key control panel buttons
- Fewer loads, less time in the laundry room, and more time doing the things you love
- Stop worrying about lint or fluff building up and blocking your dryer's air intake, the Lint Filter Indicator light on the control panel will provide you with a helpful reminder when it is time to clean the filter, so your dryer maintains optimal performance
- Requires wireless network, Samsung account and SmartThings App, the Samsung SmartThings App supports Android OS 4.0 (ICS) or later which is optimized for Samsung smartphones (Galaxy S and Galaxy Note series), this app also supports iOS 7 or later for iPhone models, SmartThings App available in App Store and Play Store
- Based on internal testing and independently verified by Intertek
- Visit www.energystar.gov for more information on ENERGY STAR guidelines
- Antimicrobial treatment does not protect users or other items against bacteria, viruses, germs, or other disease organisms
- Click here to shop more Samsung appliances
- Click here for more information on Electronic Recycling Programs
- California residentssee Prop 65 WARNINGS
Product Information
Specifications
Dimensions: H 45.81 in, W 27 in, D 30.25 in
Dimensions
Depth With Door Open 90 Degrees (in.) | 50.12 in |
|---|---|
Door Opening Height (In.) | 25.39 |
Door Opening Width (In.) | 21.65 |
Product Depth (in.) | 30.25 in |
Product Height (in.) | 45.81 in |
Product Width (in.) | 27 in |
Details
Appliance Category | Dryer |
|---|---|
Appliance Series | Not Applicable |
Appliance Type | Gas Dryer |
Capacity - Dryer (cu. ft.) | 7.4 |
Color/Finish | Ivory |
Color/Finish Family | Off-White |
Control Type | Electro-Mechanical |
Door Material | Glass |
Door Shape | Square Door |
Door Style | Reversible |
Dry Cycles | Active Wear, Air Fluff, Bedding, Delicates, Heavy Duty, Permanent Press, Quick Dry, Timed Dry |
Dryer Drum Material | Powder-Coated Steel Drum |
Dryer Features | Four-Way Venting, Interior Light, Lint Filter, Sensor Dry, Wi-Fi Enabled |
Dryer Fuel Type | Gas |
Exhaust Vent Location | Back, Bottom, Left Side |
Hardware Color/Finish | Ivory |
Hardware Color/Finish Family | Off-White |
Included | No Additional Items Included |
Lint Filter Location | Front |
Matching Washer Type | Top Load Matching |
Number of Drying Cycles | 12 |
Number of Drying Temperatures | 5 |
Pedestal Model# | None |
Power Options | Plug-in |
Product Weight (lb.) | 119 lb |
Remote Access | Remote Access |
Requires Hub? | No Hub Required |
Returnable | Non-Returnable |
Smart Home | Smart Home Enabled |
Smart Home Protocol | Wi-Fi |
Stackable | Not Stackable |
Stacking Kit Model# | None |
Steam Function | Steam |
Vent Type | Vented |
Voice Control Hub Required | Alexa via Samsung SmartThings Hub |
Voltage (volts) | 120 |
Works With | Alexa, Google, Homey, Samsung SmartThings |
Warranty / Certifications
Certifications and Listings | CSA Listed |
|---|---|
Manufacturer Warranty | One (1) Year Parts and Labor |
Questions & Answers
Its impossible to talk to a human when contacting Samsung. Is the a way to get an actual physical copy of the actual owners manual. Not the simple user manual that came with the washer and dryer. I do not want to download 70 pages. Thanks
Greetings, Here at Samsung, we encourage our customers to minimize the use of paper, which is why we encourage them to take advantage of accessing the digital copy on our website. However, if you consider getting a hard copy of the dryer's user manual, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Have a great day. -John
Is wireless internet essential for operating this dryer or only needed for notifications and such? Also, is an LP conversation kit included? Thanks in advance
Hi RayW, Getting connected to the internet in today's day and age is pretty standard in most household devices and appliances, let us answer your question about it. The internet connection on this dryer isn't essential in operating the dryer. It is a great feature to use for monitoring the dryer when it is turned on. An LP conversion kit is not included with this Gas dryer model, you will need to purchase it separately. I have shared the LP conversion kit link for your reference. https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/lpkit-4-conversion-kit-lpkit-4-xaa/ Leo
Does this dryer come with a shoe rack for dryer
Hi Tony, We appreciate your question about whether a dry rack is included with this Samsung dryer. A dryer rack is not included with this dryer model. You can purchase the accessory (Part Code: DC93-00374H) by visiting the website of our authorized distributor for parts and accessories shared below. https://samsungparts.com/ Leo
Can this dryer work without a water line?
Intriguing query, Tinaital. Let's get the details you need. Yes, the dryer can work without the water line; however, you cannot use the steam sanitize+ as this feature needs to be connected to a cold tap faucet using the supplied water hose. Please check this link to your user manual for details. Turn to pages 29 to 30 and page 42. https://downloadcenter.samsung.com/content/UM/202210/20221028013020559/DV7000_UM_DC68-03784S-03_EN_MES.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145618556) to help our team pull up your information. Thank you for being a valued customer of Samsung. Have a great day. ^Camille
Does this come with the electrical cord
Hi there, Petty. Nice to see your question. Yes, this gas dryer has a power cord included. Thank you for being a valued customer of Samsung. Have a great day. ^Camille
Will all other settings, except for the steam settings of course, work without a water line?
Hi BobM, Thank you for asking about the Samsung dryer. We are happy to inform you that the other settings of this dryer don't need any water lines, except for the steam and refresh cycle. For future reference or guide of the cycles, settings, and features on your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00051022/ To better assist you with the cycles, settings, and features, please reach us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) You may provide this reference number (1145067584) to help our team pull up your information. Thank you for choosing Samsung. Have a great day. -Trisha-
Can this drier be converted to right side venting?
Hi PETEC, We appreciate your question about the dryer's ability to vent on its right side. This gas dryer will not vent to the right side; however will be able to vent on the bottom, left, or backside. In addition, a side vent kit (DV-2A) may be required. Leo
Can this dryer be converted to LP with conversion kit?
Hi Joan. Thank you for reaching out regarding your Samsung 7.4 cu. ft. Vented Gas Dryer with Steam Sanitize+ in Ivory if this can be converted to liquid propane with a conversion kit. Regarding your concern, this dryer can be converted to liquid propane using a conversion kit. However, you need to consider this is done by a qualified service technician. I suggest you check this link to your user manual for assistance. Please go to pages 19 to 20. https://downloadcenter.samsung.com/content/UM/202107/20210729075425789/DV7000_DC68-03784S-00_EN_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket Number: 1144769267 Thank you for being a valued customer of Samsung. Have a great day. ^Camille
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Customer Reviews
4.4 out of 5
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44
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Customers say the Samsung dryer offers a modern design with a variety of features, including smart technology that allows for remote notifications and efficient drying cycles. Many users appreciate its large capacity and quick drying capabilities, while some have experienced issues with drying certain loads thoroughly. Overall, the product is well-received for its aesthetics and functionality, though a few customers reported reliability concerns after a short period of use.
Customer review from Samsung USCustomer review from Samsung US
Customer review from Samsung USThe below link contains information on what to do when the dryer's heat is not enough to dry. It also includes other links for cleaning the dryer, running a vent blockage test, error codes (if any), and a video to watch from start to finish.
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
You may also check pages 54-55 of the user manual for other recommended actions if the dryer does not heat/dry or dries unevenly.
https://downloadcenter.samsung.com/content/UM/202401/20240129151713438/DC68-03784S-03_IB_DV7000_EN_231222.pdf
Lastly, we have provided the guides for the recommended laundry load size and the dryer's cycles, settings, and features.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147010969) to help our team pull up your information when you message us.
Thank you.
-Angelica
We truly understand how you're going through with this dryer. We are here to provide all the assistance we can offer.
We recommend checking the resources below for steps to take when the dryer is not turning on. Please watch the video and kindly click on the embedded words for more details.
Samsung dryer will not turn on or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1146995784), and it will help our team pull up your information.
^Rodel
What We Offer
Delivery
Services
The Home Depot
Protection Plan
48-Hour
Return Policy
Price Match
Guarantee
Delivery and Installation
Please ensure the following prior to delivery:
- New gas flex connection kit
- Natural gas line (no liquid propane hookups)
- 110V-grounded, 3-prong electrical outlet
- Gas shutoff directly behind the appliance
- Verify your existing electrical & water connections
- Empty & unplug your old appliance
