Questions and Answers for GE Profile 27.9 cu. ft. Smart 4-Door French Door Refrigerator with Door-in-Door in Fingerprint Resistant Stainless Steel

A:  The running amperage is 2.5. That said, we do not recommend connecting a refrigerator or freezer to a surge protector. The compressor is sensitive to temperature and current overloads and will shut itself down with a power surge. It will also restart itself. A surge protector will override this system. If there is a power surge, your refrigerator may not restart when connected to the surge protector which could result in food spoilage.

A:  With this gorgeous refrigerator the icemaker can be turned off at the dispenser or the icemaker will shut off automatically when the ice bin is full. Yes, this is a self-defrosting refrigerator.

A:  You would not be able to place wooden panels on the doors of this unit.

A:  We regret to hear that your ice maker has stopped working but we are happy to let you know that the part number for your ice maker is WR30X39345!

A:  Hello - Thanks for reaching out. Please allow the following clearances for ease of installation, proper air circulation and plumbing and electrical connections: -Sides 1/8" (3 MM), -Top 1" (25 MM), -Back 2" (50 MM). We appreciate you checking with us. Best wishes! -Don@GEAppliances

A:  Hi there - Page 19 of the Use and Care Manual (https://images.thdstatic.com/catalog/pdfImages/f5/f5d3fa6e-1bf9-4351-9e3d-5064753e7926.pdf) provides suggestions for cleaning the interior of the refrigerator and freezer. We recommend reading over this to gauge the ease of this process. If you have any other questions, let us know. We're here to help! Julia@GEAppliances

A:  Hello - Thanks for reaching out to us. The PVD28BYNFS only has one compressor. We appreciate you checking with us. All the best! -Don@GEAppliances

A:  Hello there - This is a great question, thanks for asking. This refrigerator weighs approximately 388 lbs. If you have any other questions about this wonderful model, let us know. We're happy to help you. Julia@GEAppliances

A:  Hey there - Thank you for reaching out to us regarding your recent purchase of this refrigerator. We understand you have a couple of concerns, and we're here to help. Regarding your inquiry about crushed ice, please note that this model is designed to dispense cubed ice only and does not have a crushed ice feature. If the ice is shooting out too fast and causing cubes to fall on the floor, we recommend checking for any ice cube blockages in the dispenser chute. Ensure that the dispenser area is clear of any obstructions or ice buildup to facilitate smooth dispensing. Unfortunately, the speed and force of ice dispensing on this model are not adjustable. However, clearing any obstructions in the dispenser area should help improve the dispensing process. If these steps do not resolve your concerns, we recommend taking advantage of your warranty by contacting our GE Appliances Consumer Service at 1-800-432-2737. Our dedicated team is available to assist you, perform a thorough diagnosis, and address any issues you may be facing with the ice dispenser. We apologize for any inconvenience you may have experienced, and we appreciate your understanding. Thank you for choosing GE Appliances, and we are committed to ensuring your satisfaction with our product. -Kacie@GEAppliances

A:  Hello there - Thanks for checking in with us about this. Yes, you do have the option of removing the door handles and doors to fit the refrigerator through your doorway. The instructions for this can be found starting on page 24 of the use and care manual (https://images.thdstatic.com/catalog/pdfImages/f0/f0c97a47-ea4a-4ce7-9507-b2750d037ce9.pdf). We hope this was helpful. Julia@GEAppliances