Questions and Answers for GE Profile 27.9 cu. ft. Smart 4-Door French Door Refrigerator with Door-in-Door in Fingerprint Resistant Stainless Steel

A:  Hello - we’re glad you checked with us! We can confirm that this model is Energy Star Qualified. You can enjoy the same chilling power as standard refrigerators while using less energy. To learn more, see the Energy Guide: https://images.thdstatic.com/catalog/pdfImages/11/119063e2-2271-4c4c-b8e6-7304a3f06403.pdf -- We hope this helps in your decision making! Lauren@GEAppliances

A:  Hello- We are sorry to hear you are having this experience. We are happy to help! Our Fingerprint Resistant Stainless Steel has a clear coat that allows the shine of the stainless to show through. This finish is designed with durability in mind and makes cleaning easy. Unlike traditional Stainless Steel, Fingerprint Resistant Stainless Steel does not require the use of special cleaners. It is considered resistant, but you can still get fingerprints on it. To clean you can use a mild soap and warm water with a clean, soft cloth or microfiber cloth. Then wipe dry with a clean, soft cloth to avoid streaking or water spotting. We hope this helps! Joyce@GEAppliances

A:  Hello there! We appreciate your interest in this refrigerator. You do have the option of producing crushed and cubed ice with this dispenser. This is a wonderful model that we're confident you'll enjoy having in your home. Don't hesitate to reach out with any additional questions, we're here to help. Julia@GEAppliances

A:  Hi - We truly appreciate your interest in this beautiful Profile refrigerator. The ice bin will hold 3.8 lbs. This is a feature-packed refrigerator and we are confident it will serve you and your family well for many years. Wishing you all the best! Vikki@GEAppliances

A:  Hi there! Thanks for reaching out to check in with us about this. This refrigerator uses the R600a refrigerant. Let us know if you have any additional questions. Take care. Julia@GEAppliances

A:  Hi - Thanks for reaching out! The ice maker is inside the left door of the refrigerator section. If you'd like, you can view more on this on page 18 of the use and care manual here: https://images.thdstatic.com/catalog/pdfImages/f5/f5d3fa6e-1bf9-4351-9e3d-5064753e7926.pdf. We hope this helps! Please let us know if you have additional questions and thank you for choosing GE Appliances for your home. -Kacie@GEAppliances

A:  Hi there! This is a great question, we're happy to help. Yes, a gallon of milk will fit on the bottom door-in-door shelf. This is a great model that we're confident will be a convenient addition to your home. Kind regards. Julia@GEAppliances

A:  Hi there - Great question! Our French door refrigerators that have 4 doors all have the smart feature. If you wish, you do not have to use this feature. You can view more on this on page 10 of the use and care manual here: https://images.thdstatic.com/catalog/pdfImages/f5/f5d3fa6e-1bf9-4351-9e3d-5064753e7926.pdf. We're here if you have additional questions or need assistance finding the perfect refrigerator for your home! Thank you for choosing GE Appliances. -Kacie@GEAppliances

A:  Hi there - Thanks for reaching out to us about the temperature of your convertible drawer in your refrigerator. We're happy to help! Having the drawer set to the "meat" or "beverages" setting will get the temperature low enough to freeze items. We recommend trying the "snacks" or "wine" settings. If you'd like, you can view more on this on page 10 of the use and care manual here: https://images.thdstatic.com/catalog/pdfImages/f5/f5d3fa6e-1bf9-4351-9e3d-5064753e7926.pdf. If this does not resolve the issue, please schedule service by calling 1-800-432-2737. One of our great technicians would be happy to investigate why your drawer is getting colder than it should. Reach out to us on any social media platform if you have any additional questions. We look forward to helping you soon! -Kacie@GEAppliances

A:  Hello - For this fridge, the case depth without the doors are 29 3/4". These models must always remain upright, though they can be tilted to get through doorways. We recommend that you measure your doorways and entry ways in your home. Make sure the refrigerator will fit through your front door, down the hall, around any corners and through any doorways within the home. We hope this information is helpful. Thanks for your interest in our beautiful fridge. Take care! -Don@GEAppliances