A: Hello Cindy - Thank you for your inquiry! This grill is not a dual-energy model and is not convertible to natural gas as it is designed to work with propane (LP) only. Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!
by|Jun 25, 2024
Q:How do I fit the battery provided as there’s nothing in the instructions mentioned about it.
by|Jun 22, 2024
1 Answer
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A: Hello Andrew - Thank you for your inquiry! The battery location is right behind the ignition button, just unscrew it from the front and you will see the opening. Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!
by|Jun 28, 2024
Q:What are the grates made of? Do they need to be seasoned before first use?
by|Jun 22, 2024
1 Answer
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A: Hello Seasoning - Thank you for your inquiry! The cooking grids are made of wrapped stainless steel and they do not need to be seasoned before first use. Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!
by|Jun 25, 2024
Q:Can this grill be converted from propane to use natural gas?
by|Jun 20, 2024
1 Answer
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A: Hello Robert - Thank you for your inquiry! This grill is not a dual-energy model and is not convertible to natural gas as it is designed to work with propane (LP) only. Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!
by|Jun 21, 2024
Q:2 questions 1) will the box fit in the trunk of a Mazda 3 GT? 2) How many Btu's for this Unit?
by|Jun 20, 2024
1 Answer
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A: Hello Maureen - Thank you for your inquiry! The box's dimension is 29.92"L x 24.41"W x 20.67"H . This unit has a total of 40.000 BTUs. Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!
by|Jul 3, 2024
1 found this answer helpful
Q:does the grease tray slide out to be cleaned
by|Jun 20, 2024
1 Answer
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A: Hello carole - Thank you for your inquiry! Yes, it does from the back of the grill. Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!
by|Jun 21, 2024
Q:Does it come with a rotisserie moter
by|Jun 20, 2024
1 Answer
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A: Hello Joseph - Thank you for your inquiry! No, it doesn't. Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!
by|Jun 21, 2024
Q:What siize battery does it need. For lighter electronic ?
by|Jun 15, 2024
1 Answer
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A: Hello Charles - Thank you for your inquiry! You will need a single AA battery. Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!
by|Jun 17, 2024
Q:is this model convertible to natural gas?
by|Jun 15, 2024
1 Answer
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A: Hello Brad - Thank you for your inquiry! This grill is not a dual-energy model and is not convertible to natural gas as it is designed to work with propane (LP) only. Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!
by|Jun 17, 2024
Q:Can it be used with gas line from house?
by|Jun 14, 2024
1 Answer
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A: Hello Pamela - Thank you for your inquiry! This grill is designed to work with a standard 20 lb propane tank. Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at Nexgrill!