#1 Home Improvement Retailer

Customer Reviews for GE 1.6 cu. ft. Over-the-Range Microwave in Stainless Steel

Internet #204394354

Model #JVM3160RFSS

Store SKU #1000017651

  • 1.6 Cu. Ft. capacity
  • Turntable that turns on/off for flexibility
  • Convenience cooking controls make operating quick and easy

Customer Reviews

  • 4.4
    out of 36,934 reviews
  • 86% recommend this product
Filter by:
Showing 1-30 of 36,934 reviews
Don’t trust the mounting template!!!
It’s a budget friendly microwave. As I just installed it, I have to admit I have no reason not to expect basic function. My big gripe is the top cabinet template. Carefully following the instructions both on the template as well as in the installation manual, the holes I drilled were several inches away from the screw holes in the unit. I did multiple measurements and now have a cabinet that resembles Swiss cheese, but I got it installed no thanks to the enclosed template and instructions.
by
Response from GE_AppliancesMar 25, 2024
We appreciate you sharing your feedback with us, it is always important. We're going to pass along the information you've shared about the template over to the appropriate team.
    • Recommended
    New Microwave
    We really like the Over the Range Microwave. And since our previous Microwave was also a GE, we were very familiar with all the controls that we like.
    by
      • Recommended
      Plastic over control panel is buckling
      This unit was installed a month ago (02/20/2024). So far it works well but I noticed last night that the plastic over the control panel buttons is buckling & getting wrinkles. The unit is used by one person, & rarely used for anything other than warming a cup of coffee. (I guess that explains why it's happening on the "Cook Time" & "Add 30 Sec" buttons.) I am not hard on things & take care of my property. This is very disappointing. It already looks worse than the 2002 GE Profile it replaced.
      by
      Response from GE AnswersMar 23, 2024
      Oh my. This is certainly not the experience we want you to have with your microwave. We understand how important it is to have an appliance that keeps its appearance. We're always searching for ways to improve and will share this with our team for future consideration. Let us know if you need anything moving forward. GE_Appliances
        1 found this review helpful
        Great Features
        I just received my microwave it's a nice size and heats the food well.
        by
          • Recommended
          Excellent attractive microwave
          We are so happy to have this beautiful microwave that matches our other appliances in our kitchen. I've only had it a couple days but it's been performing beautifully and handles everything that we need to do. I've always trusted GE Appliances and will do so in the future also. Thank you GE. Don't look any further get this brand and model.
          by
            • Recommended
            Above the stove Microwave
            Beautiful microwave looks great in my kitchen . THANKS
            by
              • Recommended
              Great microwave
              Our over the range microwave went bad so we replaced it with the same model since we liked it so much!
              by
                • Recommended
                Microwave not heating.
                Microwave stopped working not that long after we bought our house. Microwave says October 2021 when it was manufactured. The microwave stopped heating 2 years after it was manufactured. I took it apart and ended up being the magnetron being cracked. I replaced the magnetron and 3 months later the same thing happened again. I’ve seen many reviews with this microwave working and not heating. I believe this microwave has a problem with the magnetron cracking.
                by
                Response from GE_AppliancesMar 20, 2024
                We're sorry to hear that your microwave stopped heating and we'd like to help. We're reaching out directly via email; please respond at your earliest convenience.
                  Nice microwave
                  Nice looking microwave. Works well and was installed to vent outside. No more smoke in my house.
                  by
                    • Recommended
                    Great price with microwave along vent
                    Simple and easy access to all features,easy cleaning
                    by
                      Works Great
                      Works Great, has all of the features we like. The quick start buttons and the add 30 minute button are features we use all of the time.
                      by
                        • Recommended
                        Great Microwave
                        Easy to use and looks great paired with my new GE gas range. I use this every day and GE products always hold up well. It is just the right size.
                        by
                          • Recommended
                          A lot of features
                          Love it perfect fit maches all my appliances easy to operate
                          by
                            • Recommended
                            Looks good!
                            Just installed. It looks great. I will be happy for all the features.
                            by
                              • Recommended
                              Simple operation
                              Installation was easy, instructions were great. The stainless is beautiful.
                              by
                                • Recommended
                                Super!!!
                                Love my new microwave, simply THE BEST!!! 🤩🤩🤩🤩🎉
                                by
                                  Looks and works great! Just lacks a premium feel.
                                  We purchased this microwave to replace our previous GE model from 2006 which finally died and was deemed to be not worth repairing. It has only been 10 days since installation but our new microwave works great so far! PROS: - Stainless Steel exterior looks sleek and modern - Seems to heat food quicker than our previous microwave (which was also 1000w) - Installation and setup was straightforward and the included templates were helpful CONS: - Feels cheaply built compared to our 2006 GE model (seems to be a common trend with many newer consumer goods). - Buttons feel especially cheapy with an unsatisfying squishiness and noticeable delay compared to other microwaves I've owned. - The display is very basic and all features in general seem to have been minimalized as much as possible. - The stovetop light is probably my biggest complaint. There is only one, not centered bulb instead of two sockets at each end like our previous microwave had. And it's not even an LED bulb! Instead it's halogen and it puts off so much heat that I would feel uncomfortable leaving it on all the time as I did with our last one. It does seem like compatible LED bulbs do exist so I will be ordering those soon. These complaints are mostly just minor annoyances and probably on par with other microwaves in this price range. The true test will be seeing if this one lasts for anywhere near 18 years as our previous one did. If you're looking for a microwave that looks nice and should match pretty much any kitchen, this seems like a good option; especially if you find it on sale!
                                  by
                                    Express cook
                                    I’d like to mention first off it’s beautiful to look at nice and white and clean. I like the options that you can make popcorn or do a cook of potato easy to figure out how it runs. Thank you.
                                    by
                                      • Recommended
                                      Great features
                                      It works perfectly good and it's great to have it.
                                      by
                                        Love it!!
                                        Beautiful microwave, very spacious, does an excellent job heating and I like the controls as well. Much prefer this handle door to a push button opening as well.
                                        by
                                          • Recommended
                                          Perfect in every way!
                                          We love our new microwave! It fits over my stove perfectly. It works great. It's just a simple to understand product,,,no fancy technology. And its sleek and good looking too!
                                          by
                                            • Recommended
                                            Nice upgrade for the $$.
                                            Loving this new GE over range microwave. Has few added feature from my last microwave which had 21 yrs. Only replaced because door was cracked. Hopefully this one will last that long.
                                            by
                                              Quiet
                                              So far, so good. Great selection of shortcuts. Quiet.
                                              by
                                                • Recommended
                                                GE sucks
                                                Terrible microwave. We've has our 3 years and we have to close the door over and over until it finally stops acting up so we can use it. It wont even turn on. It thinks the door is always open even when its closed. I just spent 20 mims trying to warm my coffee with this terrible microwave. We're going to replace it with a different brand. GE stuff sucks. Dont buy it. Our fridge is going out too. I regret buyi.g GE. It's junk. I had a microwave my entire childhood that never went out. Ge doesn't last 3 years. Choose something else.
                                                by
                                                Response from GE_AppliancesMar 11, 2024
                                                Thank you for your feedback. We are more than happy to provide guidance. We recommend resetting your microwave by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function, this will require service by a qualified technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
                                                  Perfect size for my kitchen.
                                                  by
                                                  • Verified Purchase
                                                  Love it!!
                                                  We love this appliance, is consistent and low enough to make it easy to put heavier dishes into it.
                                                  by
                                                    • Recommended
                                                    Love white appliances
                                                    I like this product however the heating element went bad in it all too soon and I failed to register that Appliance so I'm going to try it again and see if this one doesn't last longer
                                                    by
                                                    Response from GE_AppliancesMar 5, 2024
                                                    We’re sure that you’ll continue to get many years of excellent use from this magnificent microwave.
                                                      Not a good quality product, save your money.
                                                      The damper doesn't work or was never there to start with. Air comes in from the outside, through the exhaust filters and through the large, recirculating holes on the top. These holes (which aren't needed if venting to outside) allow debris to collect into top of microwave. There is no cover. When the exhaust is on, air coming out of these openings weaken the exhaust fan to almost nothing. The plastic covering for the control is already scratched, after 4 days. Disappointing to say the least.
                                                      by
                                                      Response from GE AnswersMar 4, 2024
                                                      For help with this situation, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. GE_Appliances
                                                        3 found this review helpful
                                                        Great item
                                                        This is by far one of the best microwaves I have ever purchased my family loves it very easy to use.
                                                        by
                                                          • Recommended
                                                          I like it!
                                                          So far so good. I’ve only had the microwave for a view weeks. The exhaust fan is strong (but loud) on the first setting. I was surprised that there are only 2 levels. Easy to use. The black Control panel is a little hard for me to see, but hey what are lights for. It works great. Even my son made a positive remark.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 36,934 reviews

                                                            Complete Your Kitchen

                                                            This Microwave
                                                            1.6 cu. ft. Over-the-Range Microwave in Stainless Steel
                                                            This Microwave
                                                            GE 1.6 cu. ft. Over-the-Range Microwave in Stainless Steel
                                                            (36875)
                                                            $198.00
                                                            $349.00
                                                            $198.00
                                                            $349.00
                                                            +
                                                            =
                                                            Price for Bundle

                                                            Compare Similar Items

                                                            current item

                                                            Microwave Features

                                                            One Touch Cooking, Turntable On/Off Option

                                                            Charcoal Filter, Turntable

                                                            Fingerprint Resistant, One Touch Cooking, Turntable

                                                            Turntable, Turntable On/Off Option

                                                            Capacity of Microwave (cu. ft.)

                                                            1.6

                                                            1.6

                                                            1.9

                                                            1.6

                                                            Vent Type

                                                            Convertible

                                                            Convertible

                                                            Convertible

                                                            Convertible

                                                            Microwave Size

                                                            Large

                                                            Large

                                                            Large

                                                            Large

                                                            Exhaust Maximum CFM

                                                            300

                                                            300

                                                            300

                                                            300