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Customer Reviews for GE Profile 27.9 cu. ft. Smart 4-Door French Door Refrigerator with Door-in-Door in Fingerprint Resistant Stainless Steel

Internet #311411352

Model #PVD28BYNFS

Store SKU #1004856870

  • Easily access favorite items with door in door and rotating bin
  • Fill containers with filtered water hands-free using AutoFill
  • Adjustable temperature drawer with removable bin caddy

Customer Reviews

  • 4.5
    out of 9,004 reviews
  • 90% recommend this product
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Showing 1-30 of 9,004 reviews
Amazing refrigerator
So far this purchase is everything we could ever want with a refrigerator! All the bells and whistles to it make it what it is… amazing! And the space is more than enough for all the food we store.
by
    • Recommended
    GE Profile
    Nice looking refrigerator, more space for freezer, quiet, lot of features.
    by
    Response from GE_AppliancesMay 15, 2024
    Thank you so much for choosing GE Appliances for your home! We are so happy that this gorgeous refrigerator has been meeting your expectations. We know that you will love the Hands-free AutoFill feature as it allows the dispenser to release the exact amount of filtered water you want, so you can walk away while your bottle fills up!
      New great features
      I just got it yesterday , so far so good . I love the LED panel in the back of the fridge when you open the 2 doors . At least I know what I have in the back of my fridge . In my previous fridge , I could not notice the items in the back of the shelves , it was too dark to see them . I like also that the quantity of water that I pull from the fridge . The double door is a plus , I don’t need to open my whole fridge to grab a bottle this it is an energy saver .
      by
        • Recommended
        Not really impressed.
        Not really impressed. The darn thing has locked up three times in about six months. You got an unplug it just to get it functioning again. The first time, about half the lights are on in the interior. The second time, water was leaking out of the Dispenser and we had water all over the floor. This time, cannot get any of the buttons to work. Not really impressed.
        by
        Response from GE_AppliancesMay 10, 2024
        We want to help with your GE Profile Series bottom-freezer refrigerator. If control lock out is activated, you can press "on" to lock out ice and water dispenser and all feature and temperature buttons. Press and hold "off" for 3 seconds to deactivate. If you continue to experience issues, we recommend contacting our service department by calling 1-800-432-2737 for further assistance.
          Don’t buy this model
          This refregerator we bought new 2 years ago and now it has problem with cooling can’t be fixable i have to buy new refregerator
          by
          Response from GE_AppliancesMay 8, 2024
          We understand the importance of an appliance lasting for a while. However, it is not possible to determine the product failure rate, lifespan, life expectancy, or life cycle of an appliance. There are many variables involved, such as frequency of use, type of use, location of appliance, care, and maintenance.
            Very attractive and spacious.
            Purchased this refrigerator/freezer recently and I am still getting used to its conveniences. This model has a door within a door feature. Choosing which door to access the refrigerator requires you to remember where you placed certain items within the box. This may not seem like a major task, but it does require you to remember which door to open to retrieve what you want. Otherwise, choosing incorrectly decreases the efficiency of the unit. Aside from the learning curve, I like it and would recommend it to potential buyers.
            by
            Response from GE_AppliancesMay 9, 2024
            Thank you so much for sharing your feedback on your new refrigerator. We're so glad that you've been enjoying the features and appearance. We're also big fans of the door-in-door storage, it is really convenient for quick access to drinks and other items. All in all, we know you are going to enjoy this model for many years to come.
              Very nice fridge
              This fridge is amazing. I love the LED light panel, so the whole fridge lights up instead of a couple of bulbs that blind you and cast shadows. Works great runs quiet very happy so far, And this smudge fingerprint print free feature really works
              by
                • Recommended
                Best fridge ever!
                It’s so bright when you open the door!. Plenty of space. Love the middle drawer.
                by
                  Ok
                  I really like the fridge. But there a few things that are irritating. If something spills on the bottom shelf it leaks underneath the glass. It’s a pain to get this shelf out in order to clean it. The glass keeps popping out and the shelf doesn’t fit with the doors open. The slide out portion of the freezer continues to fall off the track.
                  by
                  Response from GE_AppliancesApr 23, 2024
                  We appreciate you taking a moment to share your thoughts on your refrigerator. With this in mind, we're going to forward the feedback about the shelves over to our product team. This way we can look for any improvements that can be made going forward.
                    • Recommended
                    Great features
                    Love the room and lighting it. I like the auto fill water dispenser.
                    by
                      • Recommended
                      Never disappoints
                      Amazing product G.E. Never disappoints. Would recommend to anyone of my friends.
                      by
                        • Recommended
                        Wifi enabled, self detects when filling up water
                        Love the two draw cabin, enough space and easy set up out the box
                        by
                          • Recommended
                          Ice maker isn’t working.
                          Everything is good except for the ice maker. The ice maker has failed 2 times since I bought the unit a little over a year ago. And the ice capacity should be double.
                          by
                          Response from GE_AppliancesApr 16, 2024
                          We're glad to assist you with your refrigerator. You can anticipate receiving an email from a member of our team to request more information. Please respond as soon as possible.
                            Great lighting.
                            Nice fridge. Door didn't match but got it replaced and one of three trays on the ice door is not correct.
                            by
                              Spacious plus a lot of extra features
                              We had another brand refrigerator that ice maker stopped working after 10 years so…..Did a lot of homework before buying and this model is great. Actually had features like water dispenser with sensor to fill a cup while you let go and cook some eggs, lol. Quality in construction and all the great space and features I really hope it lasts as long as our other refrigerator because I am spoiled with this one.
                              by
                                • Recommended
                                EVERYTHING BUT THE ICE
                                Rating only 4 stars because of slow slow ice maker. Changed water filters, lowered freezer temp, click arm often to reset, still so slow. Had to start buying ice. Otherwise 5 stars. Had a GE Profile with ice maker and its overall performance was factor in purchasing another. Purchased a new one because of kitchen remodel to match décor (2021). This one has a lot of utility being able to arrange interior space/shelving. Great for parties. Freezer much bigger than it appears. Autofill on water can be "iffy" in sensing, but surprised at how often I use this feature. Had to watch a video for deep cleaning, but once I saw how to remove shelving, I'll say the design was very well thought out to address cleaning. The middle drawer gives a lot of flexibility in storage options/temp from main compartment. I am still wowed by interior backsplash. Want to love it, but frustrated by ice maker.
                                by
                                  The doors have marks
                                  We got the first delivered on March 5th had lines from plastic. Reordered another came a couple days later had the same. Sent it back on the truck. Ordered another delivered and as the days go on line after line after line. Had a GE guy out and he said it’s a defect with the shipping, they all come like this. Well very disappointed I have a fridge I paid a lot of money for and everyday another line shows up. He told me you could try a stainless steel cleaner, did not work. Very dissatisfied!!
                                  by
                                  Response from GE AnswersApr 9, 2024
                                  Please reach out to us via private message on Facebook or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, pictures of the marks on your refrigerator, any service confirmation or case numbers you have, along with a copy of this review. GE_Appliances
                                    Great lighting
                                    We love the full back lighting of this refrigerator! Small door easy access is very nice and swivel shelf was a nice surprise 👍
                                    by
                                      • Recommended
                                      Great features
                                      We just got our new fridge and we are really happy with it. We love the spaciousness of the fridge and also the pull out chiller drawer. The door opening to get to the drinks inside the door is ingenious. The drinks are right there at your fingertips. The drawer freezer is another nice feature. It allows you to keep your frozen items sorted nicely. Overall a great purchase that we are extremely excited about!! Would definitely recommend to anyone looking for a new fridge.
                                      by
                                      Response from GE_AppliancesApr 4, 2024
                                      Congratulations on your new fridge. What a beautiful unit and it looks amazing in your kitchen. This unit has so much to offer and is wonderful for those with a family or those who love to entertain. The door in door feature is great to be able to grab those items you need quick. Having an adjustable drawer for storing those party items like charcuterie or your ice cream cake is a wonderful feature. This is an amazing fridge with lots of versatility. We know you will love this fridge for many years to come. Thank you for choosing GE Appliances, we are honored to be a part of your home.
                                        • Recommended
                                        Nice looking refrigerator
                                        Looks great! So far it's working well for our needs.
                                        by
                                        Response from GE_AppliancesApr 11, 2024
                                        Congratulations on your new refrigerator, thank you for choosing us. We are happy to see that you like everything about this model so far. This refrigerator comes equipped with a lot of great and convenient features that we hope you will enjoy as much as we do!
                                          • Recommended
                                          Great new technology
                                          Absolutely love my new GE refrigerator. My wife can’t stay out of it.
                                          by
                                          Response from GE_AppliancesApr 11, 2024
                                          We are excited that you are loving your new refrigerator. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your refrigerator for many years to come!
                                            • Recommended
                                            gave out after 2 years
                                            The ice maker and the freezer stopped working! Thank god we have home insurance! The technician recommend frigidaire or whirlpool. And he said this will happen again .
                                            by
                                            Response from GE AnswersMar 29, 2024
                                            We hate to hear that your fridge has stopped functioning properly. While we strive to meet the needs of all our consumers, we understand there's always room for improvement. We appreciate your valuable feedback, that we'll gladly share with our product design team for review. We hope you allow us to work hard to gain your trust again in the future. GE_Appliances
                                              • Recommended
                                              2 found this review helpful
                                              Beautiful Refrigerator!
                                              Beautiful Refrigerator! I did a lot of research before buying and so glad I did, because this turned out to be the best for us! The only thing we noticed is the ice dispenser is louder in noise making when dispensing ice, in comparison to our other refrigerator. Other than that, we love it! First time we’ve had a separate snack drawer, and we’re thrilled with that feature!!
                                              by
                                                • Recommended
                                                Like it a lot more than the Samsung I had
                                                Love it the only thing that is finicky is the auto sensor for the water.
                                                by
                                                  Solid fridge.
                                                  The fridge is sleek, has a good amount of room in it, built in the door ice maker saves more space on the shelf, and overall wonderful performance.
                                                  by
                                                    • Recommended
                                                    New and Exciting
                                                    Still new. Testing it. I’ll write another review in a few months
                                                    by
                                                      Excited
                                                      So far I just installed the fridge and so will need a few more months to see how it runs
                                                      by
                                                        • Recommended
                                                        Rattles loudly
                                                        Was very excited to get this fridge. It’s very nice but about 45 minutes of it being plugged in, it rattles very loudly on the right side. If we push on the right side of the fridge, it stops. I’m hoping it goes away on its own, but as of right now, I’m very upset I spent so much money and it’s so loud.
                                                        by
                                                        Response from GE_AppliancesMar 15, 2024
                                                        We are happy to help you with your beautiful new refrigerator. A rattling or vibrating noise is normal and will be heard if the icemaker is turned on but water is not supplied to it. If the unit is not hooked up to water, it is recommended that the icemaker be turned off. If your water line is hooked up to the appliance, and you are still experiencing this rattle, service may be needed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm . We have also provided some more normal refrigerator sounds at the link below. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.66513325.20040398.1710168052-507723860.1707936747
                                                          • Recommended
                                                          Great feature!
                                                          We are really happy with our purchase. We appreciate the fact that when you open the doors, the full interior is lit from the back, so nothing gets lost in the back. I also appreciate the addition of this drawer that can be temperature controlled Individually.
                                                          by
                                                            Waste for Almost $4000
                                                            Please don’t waste money o this fridge. All these reviews are fake probably company paid to get fake reviews. It’s a scam. It’s sad that big companies like Home Depot will let companies fool customers. So here is a thing, it has not been one week since we bought this fridge. Everything stopped. Freezer, deep freezer or the ice maker. Customer service for GE is so rude they will hang up the call on your face. I will be take further actions against GE and Home Depot for allowing this nonsense.
                                                            by
                                                            Response from GE AnswersMar 13, 2024
                                                            We would like to look into this further for you. Could you please send a PM/DM on any of our social media pages with your service/case number and please include a copy of this review. GE_Appliances
                                                              3 found this review helpful
                                                              Showing 1-30 of 9,004 reviews

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                                                              Refrigerator Width (in.)

                                                              35.625 in

                                                              35.625 in

                                                              35.625 in

                                                              35.625 in

                                                              Depth (Excluding Handles) (in.)

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                                                              Height to Top of Refrigerator (in.)

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                                                              Ice/Water Dispenser

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                                                              Installation Depth

                                                              Standard Depth

                                                              Standard Depth

                                                              Counter Depth

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