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Customer Reviews for Whirlpool 4.7 - 4.8 cu. ft. Top Load Washer with 2 in 1 Removable Agitator in White

Internet #317842096

Model #WTW5057LW

Store SKU #1006695336

  • Customize any load you want with the 2 in 1 Removable Agitator
  • Pair with dryers WED5010LW, WGD5010LW, WED5050LW, WGD5050LW
  • Prewash clothes in the washer with the Built-In Water Faucet

Customer Reviews

  • 4.1
    out of 8,471 reviews
  • 78% recommend this product
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Showing 1-30 of 8,471 reviews
Clothes end up much more wrinkled.
[This review was collected as part of a promotion.] I bought the washer 3 weeks ago because my 20-year-old washer broke. Now I wish I had fixed the old one. This new washer spins the clothes so dry that the clothes end up very wrinkled. I followed the directions and washed towels and jeans separately to try to avoid wrinkles. I immediately took the clothes out of the washer and put them in the dryer to avoid wrinkles. The clothes still come out of the dryer quite wrinkled. Very disappointing.
by
Response from Consumer CareFeb 8, 2024
Hi Christine, We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 478937. We’re looking forward to hearing from you. Marie Q
    Great features
    [This review was collected as part of a promotion.] We purchased the washer over a month ago, when it was delivered that was an issue. However the issue has been resolved.
    by
      • Recommended
      BEWARE
      Don't buy this washer unless you want white residue on your clothes! I am SUPER frustrated as I've been in contact with Whirlpool and Home Depot and they have done NOTHING to help me except send someone out. The person that came out said that there's nothing wrong when there is something wrong if it isn't rinsing my clothes like it should...Save yourself the headache don't buy it!
      by
      Response from WhirlpoolTeamFeb 5, 2024
      Thank you for sharing your insights with us, JaneD. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand
        6 found this review helpful
        Extremely Poor Design
        Purchased this washer specifically for the Faucet feature. However, the lid must be open to activate the faucet and the button for the faucet is BEHIND the open lid. Impossible to reach around the open lid to press the button. I expected the washer to be quiter than my previous 25 year old washer but it is actually louder. Also, there is no fabric softener dispenser. Very unhappy with this washer
        by
        Response from WhirlpoolTeamFeb 1, 2024
        Hello unhappy! We are very sorry that you are not happy with the design of your Whirlpool® Washer. We appreciate that you took the time to leave this very important feedback, as we are always looking for ways we can improve. WhirlpoolBrand
          3 found this review helpful
          Nice washer for the money.
          [This review was collected as part of a promotion.] The old washer gave up the ghost, and we needed a replacement fast. Came across this one for a fair price. It does a good job cleaning the laundry, and the removable agitator is easy to use. This machine is a little noisy compared to the old one though. A time remaining indicator would have been nice.
          by
            • Recommended
            [This review was collected as part of a promotion.] This is the second time we’ve tried this washing machine. Clothes come out with dry spots on them even in the deep wash mode. The clothes don’t get clean.
            by
            Response from Consumer CareFeb 1, 2024
            Thank you for sharing your insights with us, Jane. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 475036. We’re looking forward to hearing from you. Marie Q
              Nice washer
              [This review was collected as part of a promotion.] I like the features and options for wash loads. It is however a little noisy when running. Maybe I haven’t figured it out yet, but when I want to add forgotten items, the washer drains and starts over.
              by
                • Recommended
                Love my new washer!
                [This review was collected as part of a promotion.] I love my new washer, it is larger capacity then my old washer, very easy to use and love the removable agitator for blankets, comforters, etc.
                by
                  • Recommended
                  Great features
                  [This review was collected as part of a promotion.] Seems easy to use and is an appealing design. I like that I can watch it wash my clothes.
                  by
                    • Recommended
                    It’s a big mess!
                    [This review was collected as part of a promotion.] The washer is not working properly. The tub bounces left to right, even with light load. We’re not able to wash. I will return it back to the store.
                    by
                    Response from Consumer CareJan 23, 2024
                    Thank you for sharing your insights with us, Whirlpool Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 470518. We’re looking forward to hearing from you. Marcos O
                      Works Great
                      [This review was collected as part of a promotion.] Highly satisfied so far. Do not have to deal with unbalanced loads as we did with our 3 year old Samsung.
                      by
                        • Recommended
                        Horrible washwe
                        [This review was collected as part of a promotion.] Washer is constantly leaving white marks on dark clothing almost like soap residue
                        by
                        Response from Consumer CareJan 19, 2024
                        Hi Charlene, We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 467339. We’re looking forward to hearing from you. Marie Q
                          Not Worth the Price
                          [This review was collected as part of a promotion.] Loads take much longer even using 'quick wash' which is at least 45 minutes. My previous washer only took about 22 minutes for the longest cycle and discount a better job. There is also no way to tell where you're at in the process ie no indication of wash vs rinse cycles. And it claims to be 'energy effiicient' based on saving water (which I find useless as I have to use the 'deep water' which adds water since doing their regular way doesnt even wash your clothes. Plus now what used to take me 4-5 hours on the past now takes an entire day plus because of the ridiculously long cycles. I have no idea how that is supposed to be efficient or beneficial in any way. Highly disappointed and definitely not worth the price in my opinion.
                          by
                          Response from Consumer CareJan 19, 2024
                          Hello Nope26, Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 467237. We’re looking forward to hearing from you. Marie Q
                            Large drum capacity!
                            [This review was collected as part of a promotion.] Very happy to have a new washer. Still getting used to how it works. A lot different than my old one. It seems to do a good job cleaning so far. I just need to get the amount of detergent needed down. Really like being able to remove the agitator.
                            by
                              • Recommended
                              Not enough water…
                              It doesn’t matter the load size, half the clothes don’t get wet! I was so happy to have a non HE washer with an agitator, big mistake! I have to stay there for 30 minutes while it’s filling to hold the faucet button. I have it on deep water and it fills to less water. I’m so disappointed, especially since it’s a whirlpool and I’ve only had it for about 3 months and it’s too late to return! I want a new washer, I hate doing laundry now.
                              by
                              Response from WhirlpoolTeamJan 12, 2024
                              Thank you for sharing your insights with us, KodaKaydaKody. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand
                                7 found this review helpful
                                Working Great
                                [This review was collected as part of a promotion.] Delivered in mid-December and working perfectly. Easy to use and I like the removable agitator.
                                by
                                  • Recommended
                                  Horrible. Run away.
                                  Owned for 48 hours and returned. Does not wash clothes More of a clothes dampener. Did not get out stains. Removable agitator is a gimmick. With or without the agitator installed it does not agitate the clothing.
                                  by
                                  Response from WhirlpoolTeamJan 12, 2024
                                  Hello, We are so sorry for the issues you have experienced with your Whirlpool Washer. We understand that it is disappointing to have an appliance fail to meet your expectations and we sincerely apologize for this. We are sorry to have let you down. If you would like to discuss this further, please call us at 1-800-807-6777 (M-T 8AM-6PM, W-F 9AM-6PM EST). Sincerely, Whirlpool Customer Care Team WhirlpoolBrand
                                    she likes i!
                                    [This review was collected as part of a promotion.] she likes it, I like it too she hasn't complained then I am ok
                                    by
                                      • Recommended
                                      Cycle.cinfusion
                                      [This review was collected as part of a promotion.] Appliance works well. However, it is somewhat confusing when the washing cycle ends.and the rinse cycle begins so.you.can stop the machine.and add the sanitizer.
                                      by
                                        • Recommended
                                        I think I prefer a front-loading washing machine.
                                        [This review was collected as part of a promotion.] Switched from a Front Loading Samsung washing machine in which the circuit board and wiring harness caught fire! Had a top loader for years in order to do queen size bedding and comforters and other laundry. Back to using a top loader with a nice feature of a removable agitator for bulky items. First couple of loads did great, however it ruined one pillowcase as the case became stuck or pulled under the agitator during washing. It tore and wore through it, how i dont know. Was not overloaded and it was a small load. I had it on automatic sensing for the water level and to me the water level looked low for this load of clothing and may have contributed to the damaged case. Since that time I have always selected deep water cycle and have not had any further damaged clothes. The bad part of that is the washing cycle is much longer since the machine fills up more and also has to drain more water each cycle and it certainly is saving much water either. So not great. In watching the cycle run it is apparent to me that the clothes dont get as much agitation or tumble washing as in a front washing machine. This was evident in my work clothing as it does not clean them as well as the front-loading washing machine. Normal loads seem to be fine but those well soiled clothing such as jeans, work shirts and jackets it just doesn't do as good of a job removing those tough soiled items. The other short coming I found in the machine is you have to purchase a fabric softener ball if you use liquid softener. Which is another time-consuming step or just switch to dryer sheets. Liked the load all your soaps and softener you need in a front loader drawer and push start and forget it. With this model without the extra expense of a purchasing the fabric softener ball dispenser you have to wait and catch the add softener timing on this machine. Lets face it most of us don't have that kind of time. We like it done without having to attend to wash cycle just to add softener. This machine is also louder and has an annoying sound as it agitates clothing. In all I got what I paid for but next time around I believe I will be going back to a front-loading washing machine and deal with leaving the door open to avoid that musty smell you get in a front loading machine when you leave the door closed. GRRRR
                                        by
                                          Great future
                                          [This review was collected as part of a promotion.] This washing machine is great clean very well quite looking very nice I love it and it’s not noisy just regular sound Has good future and it’s very easy to use
                                          by
                                            • Recommended
                                            Poor quality
                                            [This review was collected as part of a promotion.] Rubber seal has torn inside cover. Less than 1yr use
                                            by
                                            Response from Consumer CareDec 20, 2023
                                            Thank you for sharing your insights with us, Brian. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 452372. We’re looking forward to hearing from you. Marie Q
                                              whirlpool 4.7 top load washer
                                              It’s very good smart clean very good also it’s not noisy will spinning i was scared from that but im very happy with it and very smart will using water i had very small load and there is no option for smal or large but I found the washer can tell by it self and use the correct amount of water thank you whirlpool and Home Depot for this washer and for affordable price
                                              by
                                                • Recommended
                                                2 found this review helpful
                                                Easy to operate.
                                                [This review was collected as part of a promotion.] I love my new Whirlpool appliance as it get the job done.
                                                by
                                                  • Recommended
                                                  [This review was collected as part of a promotion.] So far it seems to be good quality for the price. I didn’t realize that this model did not have detergent/softener dispenser, an indication of the remaining time for the cycle as well as an indication (buzzer, etc) that the was cycle was completed.
                                                  by
                                                    • Recommended
                                                    Average
                                                    [This review was collected as part of a promotion.] I buy a washer every 10 years. I am surprised that in 2023 this is not tied to my WiFi where it can alert me when a load is done, how many loads I did this eeek, water consumption, and when it is read for an afresh or chlorine treatment. At best I am satisfied with its performance. I would buy it again for the price I paid.
                                                    by
                                                      • Recommended
                                                      Lasted 2 loads lid lock broke during cycle
                                                      [This review was collected as part of a promotion.] Lid lock broke during second load of laundry. This washer was fine out of the box but broke with 2 hours of delivery. Really terrible quality.
                                                      by
                                                      Response from Consumer CareDec 12, 2023
                                                      Thank you for sharing your insights with us, Lulu39. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 445705. We’re looking forward to hearing from you. Marie Q
                                                        Features are good and easy too understand how too
                                                        [This review was collected as part of a promotion.] Bought this washer a little over 1 month ago and the wife and I love it.
                                                        by
                                                          • Recommended
                                                          Excellent Washer!
                                                          [This review was collected as part of a promotion.] This is the first time we purchased a Whirlpool washer and are so glad we did. The removable agitator is a wonderful option, especially when you need to use wash large comforters, bed linens, and blankets. It’s quiet and does an excellent job at cleaning each item well without being to rough, regardless of the fabric or material. We will definitely purchase Whirlpool appliances in the future!
                                                          by
                                                            • Recommended
                                                            Horrible useless features
                                                            [This review was collected as part of a promotion.] I had this washer for 1 wk than I used it it made a lot of noise did not move nor Mr cleaned my clothes I sent this over sized junk box back didn’t give it another try, I should have tried it when it arrived i decided to try and find old style washer without those ridiculous gimmicks that doesn’t improve performance DONT BUY A WASHER THAT TELLS YOU HOW MUCH WATER YOUR LOAD NEEDS, or what kind of soap powder to use
                                                            by
                                                            Response from Consumer CareNov 16, 2023
                                                            Hello Waste of money, Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 428136. We’re looking forward to hearing from you. Marie Q
                                                              Showing 1-30 of 8,471 reviews

                                                              Complete Your Laundry Room

                                                              This Washer
                                                              4.7 - 4.8 cu. ft. Top Load Washer with 2 in 1 Removable Agitator in White
                                                              This Washer
                                                              Whirlpool 4.7 - 4.8 cu. ft. Top Load Washer with 2 in 1 Removable Agitator in White
                                                              (8460)
                                                              $698.00
                                                              $899.00
                                                              $698.00
                                                              $899.00
                                                              +
                                                              Whirlpool
                                                              Choose a matching DryerInformation icon for choose your option tooltip.
                                                              Electric 
                                                              Gas / +$100.00
                                                              =
                                                              Price for Bundle

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                                                              Capacity - Washer (cu. ft.)

                                                              4.7

                                                              3.8

                                                              5.3

                                                              3.3

                                                              Washer Features

                                                              Adjustable Legs, Door Window, Front Control

                                                              No Additional Features

                                                              Automatic Temperature Control

                                                              Anti Vibration, High-Efficiency Detergent Required

                                                              Steam Function

                                                              No Steam

                                                              No Steam

                                                              No Steam

                                                              No Steam

                                                              Washer Tub/Drum Material

                                                              Stainless Steel Drum

                                                              Porcelain Drum

                                                              Stainless Steel Drum

                                                              Porcelain Enamel Drum

                                                              Product Width (in.)

                                                              27.75 in

                                                              27.5 in

                                                              27.375 in

                                                              27 in