Customer Reviews for Whirlpool 7.4 cu. ft. 240 Volt Stackable White Electric Ventless Dryer with Intuitive Touch Controls, ENERGY STAR

I have had this dryer for 18 months. I bought it for the heat pump technology as it is very efficient and uses hardly any electricity. Unfortunately there are numerous problems with the design and the durability. You have to clean two lint filters, not a big deal, but it takes extra time. If you don't the drying time is extended significantly. Even if you clean the filters every time, you can expect 90 minutes to 2hrs per cycle, which for our family of four is way too long. Another issue is that the clothes are not fully dry when its done. You have to start the dryer again for another 20 minutes or let them air dry when you take them out. Despite the two filters, lint gets through into the back of the machine and over time builds up over the condenser. There is no way to access this to clean it out so it means your dryer is just getting more inefficient over time. And lastly, our dryer now has a very loud high pitch noise from some internal parts rubbing when it spins, making it unbearable to be in the same room when its on. I'm sure its about to die anytime now and its only been 18 months. With a 1 year warranty it is now basically worthless. I am 100% supportive of heat pump technology (we have a HP water heater and it works great), efficiency and sustainability but I cannot recommend this product to anyone as it is almost unusable and I am sure most people will end up putting their in the landfill within 3 years.

[This review was collected as part of a promotion.] Looks nice, but has a high pitched whining sound while running, hope the energy efficient is worth the sound

[This review was collected as part of a promotion.] We really like this dryer. So far there have been no issues. We love being able to dry our clothes using less energy...and it is ventless!

[This review was collected as part of a promotion.] Love my smart dryer. Does not over dry and is just amazing

[This review was collected as part of a promotion.] It takes all day to dry towels and bedding sheets for two people!! It’s so bad!!

Wanted to save energy. Seems like we don't after all because the drain pump broke after 1 year and 3 months. E2F9 error. No warranty. $400 dollar repair. I expect value for $1500, not stuff that breaks. Also, the lint filters seem somewhat leaky. The heat exchange element tends to get blocked with lint, and you get poor drying. The element is behind a non-removable grill, and it is hard to reach. I had to pry the dust out with a stick and shopvac it through the grill. Took me a good 2 hours.

[This review was collected as part of a promotion.] This heat pump dryer works great, and is super energy efficient. It really appeals to me that it it does not have a vent to blow the nice warm house air outside. It condenses the water out of the clothes and there is a hose that can drain into the same place as the washer.

I love this washer/dryer. Its vent-less so you need to get that it will take longer to dry. I am fine with that. I am obsessive about constantly cleaning both filters. Even during a cycle at times. I usually vacuum out both vents daily! BUT. Last night drying and the glass door exploded off! Has this happened to anyone? 2 years old. I am so shocked. Any feedback?

This is a followup on an earlier review. I received this dryer on Sept 29, and it failed with a loud bang and a burning/smoky smell on November 18. Whirlpool's service provider in Hawaii postponed visits on me 2 times. I want to return this for refund, HD

Love this dryer! Has a little whine noise but dries beautifully.

[This review was collected as part of a promotion.] We’ve owned this dryer for two months now and it has been a dramatic upgrade from our old gas operated and vented dryer. The machine does the job very well while saving energy and avoiding the steam plume venting outside of the house.

This dryer performs very well. Not as fast as our gas, but i like I don't have to vent it and it works well, even with big loads. I am rating value 3 stars because there is a huge markup that negates the savings if you are just looking to replace an existing dryer.

[This review was collected as part of a promotion.] I purchased this dryer as I recently moved from a house to a condo and wanted a full size dryer. The condo requires ventless dryers. I refused to purchase a compact dryer. They are too small and take a very long time to dry. I was told by several people, including the appliance salesperson, this dryer was the same. It would take hours to dry clothes. So against all recommendations, I purchased this dryer and a paired Whirlpool washer with a stacking kit. I had my contractor enlarge the closet so that the units would fit. The previous ones were compact and not very good. After a couple of months of use, the Whirlpool heat pump dryer operates nearly identical to a vented dryer. Dry times for clothing is about the same. Towels are maybe 15 to 20 minutes longer. It has never been the “hours to dry a load of clothes” I was warned against. This is my first purchase of Whirlpool dryer and washer. I’ve previously owned Samsung. They have exceeded my expectations in all areas except one. The dryer lint screen is flimsy and one of the flaps that pop up when you remove the screen broke. I’ve contacted Whirlpool and they are repairing. Other than that I’m very satisfied with the product.

Love this dryer. There is no noticeable raise in humidity levels. It works great and it's quiet. It does takes twice as long to dry an average load of laundry. However, we have no venting options, so the ventless feature is great.

Worst appliance I have ever owned. A dryer has one job: to dry. This one does not. It can take up to five hours to dry a load of towels. I've loved my other Whirlpools but this, I'd avoid at all costs.

[This review was collected as part of a promotion.] Just bought and it is not working. We now have two technicians looking at it. Not happy at all

I challenge folks to find a positive review after more than a year of ownership. The double lint filters are inadequate, esp. for pet hair, causing the condenser coil to become blocked with lint. Unserviceable design requires one to completely disassemble the dryer to clean that coil, not something one should have to do on an annual basis. Whirlpool went deaf after my warranty expired. Whirlpool adapted a standard vented cabinet for their heat pump offering, and that approach has failed, quite predictably in retrospect....

Avoid this dryer at all costs. Came brand new with the house purchase. Stopped drying after less than two months, no heat at all. Technician initially diagnosed the problem at the circuit board. Changed the controls and thermostat out, still not working. Now diagnosed as a motor or blower wheel issue. Short of the frame itself, the inside will have been completely replaced, and I still don't know if that will fix the issue. Waiting for the technician to order the parts. Currently two weeks without a working dryer, and I'm having to spend a lot of money at the nearest laundromat (10 miles away) to dry my clothes. Hands down the worst dryer I've ever owned. I wouldn't wish this stress on anybody.

I was sent this dryer for a home warranty replacement. I'm going on two years now and it now makes a loud squealing noise when being used. Not only that, the "no vent" system where it vents into the room caused a window to crack from the heat it produces. My wife hates this dryer if only because it will run, and then stop right after she walks out. This was a horrible choice in dryers for a replacement. Buyer beware. Steer far, far away from this piece of junk.

[This review was collected as part of a promotion.] worst DRYER I ever had. Noisy, doesn’t try the clothing and it’s difficult to operate. Asking whirlpool for service to assist has been impossible

[This review was collected as part of a promotion.] Great drier, only one issue. We are in an apartment and were unaware of the drain hose that needs to go with the washer drain. Our washer and drier are on opposite sides of a small laundry room. The drain line for the drier does not reach the washer drain and so we have to use a bucket to collect the water that the drier produces. Once we move into a house this issue will be resolved.

[This review was collected as part of a promotion.] It doesn’t dry and takes hours to produce damp towels. Very disappointed and frustrated. Having a service appt after just one week of ownership.

[This review was collected as part of a promotion.] The display settings on the washer and dryer are helpful. The directions in the manual are confusing, however. I also don’t understand why the manuals for both machines aren’t better about using detergents, stain removers, water softeners, dryer sheets, etc.

When will Americans learn not to respond to all the environmental and safety nonsense flooding our decision making processes. I bought this dryer because I could not install an outside vent from my basement, so I presumed I had to go ventless, even though in the fifty years since this house was built, I have had 2 vented machines in the same location. There has never been the slightest indication of a problem with either machine, even though they vented through about 12 feet of twisty flex piping. At the time of the first installation the trendy, eco-conscious thing to do was save all that precious heat by venting it into a spare room. As an eager save-the-world type, I bought into it. When it died after thirty years, I bought a new dryer and installed it in the same location, with the same vent. So when this one died, and realizing that I'd have to hire the installation, I decided to go ventless, to avoid conflicts. Turns out there are precious few ventless machines available, they all use more space and WAAAY more bucks. The installers apparently never done a ventless installation, and left the plumbing that connects the water outlet to the floor drain off, so that the condensation just collected under the machine. After months of trying to get this fixed, including finding that the needed plumbing parts were not only not available, but didn't fit the machine's outlet. So, after better than a year of frustration, plus many more bucks, since it STILL doesn't work properly, I'm buying a new machine. Don't tell regional, but it's VENTED!

Blows lint everywhere, even if filters are cleaned after every load. Truly a terrible machine

[This review was collected as part of a promotion.] The first two I received were lemons. The felt around the inside of the drum was falling out on the first one. The second one made a horrible clicking noise that did not go away. It sounded like a roller coaster ratcheting up for take-off. Quality control seems to be an issue. The third one is working fine and I love it. I'm glad I gave it another chance. When researching a ventless dryer commenters said it takes a long time to dry items. I think people are used to over drying their clothes and pulling them out of the dryer when they are hot to handle. The clothes in the ventless dryer do not get scorching hot and it does not take a long time. I have less problems with wrinkles and my clothes are softer.

The auto sensing feature either doesn't work or isn't calibrated right. The cycle always ends with damp clothes which need 20-45 more minutes. I do NOT recommend.

[This review was collected as part of a promotion.] Wife loves it. We've had it lost a month now and she is very pleased With the Whirlpool ventless dryer.

Takes forever to dry clothes