


July 6, 2016
The sales process, set up of appointment and ordering went great. Then came the installation! We an appointment from 12pm-2pm with a call ahead when the installer was on the way. My husband took the day off to be home. At 4:00 no installer, no call. I called customer service and a supervisor called me back to inform me that the installer was running late and had been overbooked. They finally showed up at 5pm and were at my house till 8:30pm. There was no accomadation given for my husband's lost day of work, our lost evening of plans or even a follow up from the supervisor. Luckily the windows are quality and the installer did do a decent job putting them in.
- Latetoshow
Avon, CT, 06001
July 6, 2016
Avon, CT, 06001
July 8, 2012
The casement window handle was broken. I called ; a new one has been ordered and will be installed 7/9. Caulking compound, very sticky smears left on windows. Can't clean off with windex etc. Exposed unsightly nail left on sill vinyl.
- skipper
Avon, CT, 06001
July 8, 2012
Avon, CT, 06001









