October 7, 2014
The removal of the tile went well. The issue was lack of help/guidance with the heated floor installation. Was told the installation company was experienced, but that was not apparent. There are a lot of issues to consider in planning the layout of the heating elements, and this is left up largely to the homeowner - we were not aware of this. We had issues because of this and the resulting job with the heating elements is sub-par - could have been avoided with upfront planning with someone experienced with this type of installation. The installation of the actual tile was very good. Unfortunately the overall job was dependent on the heating layout, and we are disappointed with this. Would suggest that the installation company provide more up-front help. I believe we would have received this with an independent contractor and next time we will go that route.
- Ray25
Plainfield, IL, 60585
October 7, 2014
Plainfield, IL, 60585

